Care to beat the current 1st in the daily race?
https://i.imgur.com/p6JjvQv.pngI used to join the race and during those times the top on the rank only wagered around 1 to 4 BTC sometimes it does not even reach 1 BTC. This Timmy88 is really a big player, wagering around $150k+ daily. I wonder how much BTC he spent or gain in his total gameplay.
If I had to guess (and I have no way of knowing, of course), he is probably quite bullish on BTC for the medium term, given market conditions, and might be auto-buying something like 2.5 BTC/wk.
I’d also guess that he plays from a mobile device and finds the rakeback program to be ok, the wolf race to be a smart business decision by management, is basically break even (*/- less than 1 BTC), finds most of the other promos to be more of a nuisance than anything, regrets accepting so many “friends” but is too nice and doesn’t want others to feel big-timed or rejected. The software is fairly clean and has good aesthetics.
Relative to other products he has tried, reviewed, and/or marketed, he might be quite disappointed in a few things: functionality of balance updating correctly after MANUAL spins (when wagering up to $5k/bet, this is CRUCIAL dysfunction, as the correct updated balance would determine bet sizing; doesn’t really understand why almost zero of his requests have been accepted, including: deposit bonuses (can get that anywhere), being patronized by CS when noting the same exact glitch that others have independently noted, told conflicting information by staff - was told that a VIP concierge would be available 24 hours, which is untrue, as with a staff of 1 in this department and the need for humans to sleep, it’s not possible lol.
He seems to be a fairly risk-tolerant gambler with a generous streak, some promotional skills, and might’ve received his money thru a trust fund, or he might work 55-60 hrs/wk and enjoys -EV gambling as a way to have fun and blow off some steam 4-5 nights/wk.
A person like this doesn’t seem to care about money won or lost and considers any funds deposited to be lost, as playing for serious money is not a path he would be likely to choose. Serious money = $100k sports bets w Asian books. That’s not his goal on a crypto gambling site.
But being treated FAIRLY, given what he contributes to the site in material and non-material manners - such as not hiding himself and interacting/tipping other players to help keep them online and playing, or wagering 6 figs daily - that is PARAMOUNT to retaining a customer like this, along w his network of similar individuals (many of whom are a lot more generous bc they drink). Given that he’s been given exactly 1 small bonus and get this . . . was told he would receive a hefty bonus, BUT NOT UNTIL THE WEEKEND “because uh, that’s like uh how they do it or something” is further patronizing.
No deposit bonuses. No 24 hr VIP concierge. A surprisingly large number of losing bets as a 93% favorite in Hi-Lo (a game he had tried to turn the masses on to, but frankly questions the RNG, or the ability to manually override the back end). To be clear, the site is almost certainly not rigged against him, but when one player makes up so much of the liquidity on any given day, the last thing you want to tell that whale is No No No, to virtually every proposal.
I would guess that the smart move by an up and coming business like this would bend over backwards to retain true whales, who have access to many more whales. But as has been pointed out by others, the affiliate program is poor and the whales are treated about the same as the minnows. Which is how it should be, were this a hospital or an auto body shop - but not when running a for-profit gambling business. Every good casino manager knows to take excellent care of the biggest players. Vegas will kick Bill Gates and NBA players out of their suites to make room for a no-name whale. And those billion dollar casinos weren’t built on poor treatment of the biggest players.
If there is interest in retaining players like this, be prepared to shell out generously a la the Vegas casinos, or any house of gaming - where they eat invest enormous amounts of funds into attracting and RETAINING whales. And note that I used the word “invest” specifically. Because ime, the most profitable business ventures I’ve witnessed (perhaps been party to?) - always begin with significant investment, relative to the scale of the business and the client’s forecasted spend. When 1 person out bets the whole freaking board in 2-3 hours, you might consider throwing a few BTC in his direction - thereby purchasing his loyalty for long periods of time. You don’t tell him he can’t get his bonus until the weekend, which makes zero sense and comes off as extremely petty and stingy.
He’s probably not a guy to piss off but he’s prob not a guy that bother to give such a large amount of constructive feedback, if he wasn’t willing to give the site another chance, due to the promising aspects he has experienced. I guess time will tell . . . Gl everybody, maybe you’ll wake up to a $100 tip some day. The ball is in the Wolf’s court. Peace
Wins/losses and money comes and goes. Fairness doesn’t. And the actions of the site seem to indicate that