well here's the fucked up story: Last Saturday I won $3800, since I deposited just 48 hours before, I had to wait another 24 hours to request a withdraw and I requested a withdraw on Sunday morning, on Monday I couldn't login to my account. Speaking with the support they said they moved me (and all Israeli players) to a different site under the same company - pokernuts.eu. During the week I spoke with support several times and they said my withdraw request was approved. Today I spoke with them again and they said it was rejected because of the transfer to the new site and the money will be in my account during the following week! The new site that they moved me to is still in beta stages I guess. Their withdraw isn't working yet and in any case they don't have withdraw to bitcoin, they don't even have a withdraw to someone that didn't make a deposit first. So now I don't have my money and when it gets to my account I can't withdraw it untill I deposit first. This is unheard of!!! I'm waiting for my funds to arrive, I'll deposit $20 and withdraw the all amount and will never play at black chip poker or pokernuts or any other venture this company have, ever again!
BE WARNED.
well being in the middle east was always a problem when it comes to gambling sites , but it's weird that they are delaying the withdrawal
they should pay you and then ask you to move to the new site
I play on ACR and I live in a nearby country , and all my withdrawals work fine
you should wait and keep trying with their support , cause there is nothing you can do