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Topic: Wrong BTC Adress, copied from Binance's Dashboard (Read 641 times)

newbie
Activity: 16
Merit: 0
Clipboard malware already come from years ago, and who get usually attacked is people who not really concern about recipient address when they want to send their crypto. AT first maybe sorry for your loss, but it is better to clean your computer for now and in next time make sure to see address that we want to send the coins, in past after that things attack a lot of people, before i send my coins, usually i see multiple times first 5 digit and last 5 digit address that i want to copy and paste.



Eh...  i've learned it @ the worst way ever..  Undecided
jr. member
Activity: 140
Merit: 2
Interestingly, I have never met such a person. Alternatively, it may be caused by the fact that you have some kind of virus on your computer.
full member
Activity: 885
Merit: 112
your 0.10BTC is now value approximately 6000$ it's very sad thing with happened u. if you had to double check which address showing in binance dashboard and ur copy paste address, provably it would not happen. 
legendary
Activity: 2716
Merit: 1092
Leading Crypto Sports Betting & Casino Platform
Clipboard malware already come from years ago, and who get usually attacked is people who not really concern about recipient address when they want to send their crypto. AT first maybe sorry for your loss, but it is better to clean your computer for now and in next time make sure to see address that we want to send the coins, in past after that things attack a lot of people, before i send my coins, usually i see multiple times first 5 digit and last 5 digit address that i want to copy and paste.
hero member
Activity: 2226
Merit: 834
I really miss those 0.10btc..

Also, im glad that binance have solved this "button"

I can very well understand your feelings. You lost those 0.1 btc in April 2020, when the price of bitcoin was near 4000$. Now when you see the bitcoin price well over 60,000$, you should miss this 0.1 btc.  It is not  small amount in the present times.

Sometimes we learn the lessons but they are too costly. Feeling sad for you Sad
newbie
Activity: 98
Merit: 0
 Smiley before you do the processes you have to repeat it before confirming because with a digital currency we don't know where you went wrong you should make sure and just be a little careful ,, it's a pity we will lose what we worked so hard for in just one mistake especially in  newcomers who don't know much about crypto currency need to read first before entering and need to understand all your processes, that's all, check first before you confirm.
full member
Activity: 378
Merit: 102
It is a pity that a disaster has happened to you, I am concerned about this incident.
This is a lesson for all of us to research before sending Bitcoins. You should also follow the advice given by the Binance team as soon as possible.
legendary
Activity: 2282
Merit: 2196
Signature Space For Rent
I really miss those 0.10btc..

Also, im glad that binance have solved this "button"
Sorry for your loss, Bitcoin is irreversible and that's why you shouldn't hope to get it back once that was moved to the hacker's wallet. The problem didn't exist on the Binance copy button really. The people are your clipboard was hacked hence whatever you copy from Binance it's turn into a hacker's address during pasting somewhere. You should take a lesson from your past mistake, always verify your address multiple times either it's your copied address or someone else's before pressing the send button. Also, don't visit suspicious sites from the device like porn, or don't install any application if you aren't sure that's safe. All the senses should work properly during sending Bitcoin to other wallets.
newbie
Activity: 16
Merit: 0
I really miss those 0.10btc..

Also, im glad that binance have solved this "button"
sr. member
Activity: 2828
Merit: 357
Eloncoin.org - Mars, here we come!

That's it guys, thank you for reading.





You should look up clipboard hijacking, and check your laptop for malware/virus.


Hackers have made special tools that detect BTC addresses when copied to clipboards and replace it with their own.


In the future double-check the address before you actually send the payment.

checkout https://sendbit.io they prevent clipboard hijacking and even give you private keys for each address you own.


Sorry for your loss buddy.



It is really sad and frustrating when you are relying about copy pasting from the site itself knowing that you are safer but in the end?you will end up being a victim of this hackers.

I Suggest also to OP that make a Copy of His wallet address in other form or even in His Bitcointalk account so whenever he need to copy and pasting at least he has a basis of double checking to find if the one is true or changed by hackers and looking the comparison of those addresses?it is very obvious that they are different so i don't know why Op did not noticed that in the first place.
member
Activity: 84
Merit: 22
Hey there guys, im creating this topic just to share and "maybe discuss" my case with Binance's support;

At the moment i didnt knew what exactly happened, but, i've copied the adress 13PcbKjLBjVUYcSevYELQDc1pLDm6Bb9Di
from the "Copy Address button" and deposited 0.10 BTC "That's a high value for me"

At that point, everything is ok.
Been waiting 10~20 minutes, and my balance haven't updated.
Ok, something wrong is happening here
For instinct, i've just checked my wallet again, and, for my hopelessness, my real BTC wallet is 19rRmQXDKxu8bQki2tJqdPJ2H1SfoYunHC

The "Copy Adress is automatically copying the adress 13PcbKjLBjVUYcSevYELQDc1pLDm6Bb9Di"

PS: I've also recorded with OBStudio what just happened; https://youtu.be/EqUqI6eaU6I

Ok, that's a problem. since i have already deposited 0.10 BTC in ANOTHER wallet.
No other way to solve it, i had to open a ticket.
And that's the answer i've received;


Binance's answer ;
Dear Ivan,

Thanks for reaching out.

We are sorry for what you encountered. Please go through following tips immediately before you take any further action.

1. Install anti-virus software to scan/kill Trojan and other viruses as soon as possible;
2. Disable plug-in/extensions for your browser, trading bot or third-party APP and uninstall unknown software on your computer;
3. Change the password for your devices and accounts;
4. In a critically dangerous situation you should format your hard drive and reinstall the OS (operating system) on your computer (If you are not sure how to do this, seek professional assistance);
5. Consider seeking help from an information security expert to determine how to achieve the best possible level of security;

Thank you for your understanding.

Best Regards,
Binance Support Team


My reply ;

Right.

But, what about my 0.10 BTC's?
How can i get it back?


Binance's reply ;

Dear Ivan,

Thank you for your follow-up.

As shown in the website, your BTC deposit address should be 19rRmQXDKxu8bQki2tJqdPJ2H1SfoYunHC. If the address changes after you copy and paste it, you will need to check the security status of your device. You can refer to the instructions offered by Elaine before.

In addition, I regret to tell you that, given that the destination address does not belong to Binance, we are not able to freeze any funds/accounts tied to the recipients.

If you are interested in pursuing this case, we recommend that you file a police report or cyber-crime report so that you may receive assistance as soon as possible.

Your understanding is much appreciated.

Kind regards,
Binance Support Team



The point is;
I have already formated my computer, downloaded the official .ISO from microsoft, paid for the OS, the anti viruses is ok, nothing have been detected.
Do you think the Binance's support is right in that case?

I agree that i should have paid more attention, yes, but, the "error" is occurring only on the "Copy Address button", not in my Ctrl + C / Ctrl + V


That's it guys, thank you for reading.










You should look up clipboard hijacking, and check your laptop for malware/virus.


Hackers have made special tools that detect BTC addresses when copied to clipboards and replace it with their own.


In the future double-check the address before you actually send the payment.

checkout https://sendbit.io they prevent clipboard hijacking and even give you private keys for each address you own.


Sorry for your loss buddy.


hero member
Activity: 2058
Merit: 532
FREE passive income eBook @ tinyurl.com/PIA10

Already did it, but it keeps happening on this computer, but it arent happening on my notebook, for example, goddamn crap technology i will throw this computer away on the street

Looks like a complete system reformat is the last resort. Backup your files and perform a clean reinstall.

Guaranteed you won't find those buggers on the PC anymore.
newbie
Activity: 16
Merit: 0

Thanks. I checked and they seem to be legit.

And I've also logged into my account and confirmed the Copy button is not compromised (i.e. copied address is the same when pasted).

There's a chance your system has been compromised. Run a malware/ spyware scan on your system using some tools like Malwarebytes and check if anything shows up.
Right, follow this instruction from @UserU, your system was compromised and the only solution is to remove it. If you still failed to found the malware and the problem still occur, try to reformat your personal computer and start to avoid installing unnecessary applications including chrome extensions.

Already did it, but it keeps happening on this computer, but it arent happening on my notebook, for example, goddamn crap technology i will throw this computer away on the street
legendary
Activity: 2268
Merit: 18587
I try other way but still the same and solution to restart my computer and malware gone, you need to restart your computer first.
I don't know if there is some meaning being lost here in a language barrier, but restarting your computer (as in shutting it down and booting it back up) is not going to remove any malware. You need to reformat it (as in, wipe the hard drive and reinstall your operating system and all your programs from scratch).

If you were experiencing the effects of clipboard malware, and these effects disappeared after a restart, that doesn't mean the malware has been removed. There is some clipboard malware which does not change the copied address every time. Sometimes it will deliberately not change the address, as a way to disguise itself, make it so that if people are double checking the address (as you always should!) that they will think it is correct, make people think it has been removed, and so forth.

If you previously had clipboard malware and haven't reformatted your computer, there is a good chance you still have it. Make sure you double and triple check every address.
hero member
Activity: 1722
Merit: 508
I have the same cases with you but my problem with etherwallet address because when I want to copy my wallet but after paste I got wrong wallet because got malware with my computer, I try other way but still the same and solution to restart my computer and malware gone, you need to restart your computer first.
legendary
Activity: 2268
Merit: 18587
Thanks. I checked and they seem to be legit.
Most extensions which include malicious code seem to be legit, otherwise nobody would download them. They have to perform some actual function which people want, and perform it properly, for the extension to be widely downloaded and not immediately uninstalled because it doesn't work. Seeming legit does not mean there isn't clipboard or other malware buried somewhere in the extension. Unless the extension is open source and you can review the code, then installing it is a risk, regardless of how legit it seems.

There are very few extensions which you actually need to install, and all of them should be open source and have GitHubs you can review. Extensions like uBlock Origin, Privacy Badger, HTTPS Everywhere, NoScript. The vast majority of extensions which people install are completely unnecessary and serve only to pose a security risk.
sr. member
Activity: 868
Merit: 333

Thanks. I checked and they seem to be legit.

And I've also logged into my account and confirmed the Copy button is not compromised (i.e. copied address is the same when pasted).

There's a chance your system has been compromised. Run a malware/ spyware scan on your system using some tools like Malwarebytes and check if anything shows up.
Right, follow this instruction from @UserU, your system was compromised and the only solution is to remove it. If you still failed to found the malware and the problem still occur, try to reformat your personal computer and start to avoid installing unnecessary applications including chrome extensions.
legendary
Activity: 2366
Merit: 1206
I've made a habit of double checking the addresses since I read about this switching malware for the first time. You don't even have to be thorough with it, just check 3 first and 3 last positions in both addresses. The malware often tries to pick a substitute that starts the same as the copied adres, so checking the first part only could not work, but the beginning and the end has always worked for me.
Tent to agree with this, no need to hurry every time you have made transaction in crypto. Checking the first 3 and last digits of the Bitcoin address is a way you can avoid form malware hack.

As OP question, Binance support was right. You might have a malware infection in your PC that you need to format, there's nothing that Binance can do. You can't get back your lost Bitcoin, no offense but the fact this is your fault. Due to carelessness hackers successfully stole your Bitcoin. I hope you will learn from this mistake and will not happen again.
legendary
Activity: 2618
Merit: 1103
I've made a habit of double checking the addresses since I read about this switching malware for the first time. You don't even have to be thorough with it, just check 3 first and 3 last positions in both addresses. The malware often tries to pick a substitute that starts the same as the copied adres, so checking the first part only could not work, but the beginning and the end has always worked for me.
Another good habit is testing out the address before you send big money to it and 0.1BTC is not a small amount. In most countries this is more than the average monthly salary, so I'd first send 0.01 and then the rest of it if the first one gets through fine. Paying the fee twice is a small price for safety.
hero member
Activity: 2058
Merit: 532
FREE passive income eBook @ tinyurl.com/PIA10

Thanks. I checked and they seem to be legit.

And I've also logged into my account and confirmed the Copy button is not compromised (i.e. copied address is the same when pasted).

There's a chance your system has been compromised. Run a malware/ spyware scan on your system using some tools like Malwarebytes and check if anything shows up.
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