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Topic: Wrong Wallet Transfer (Read 898 times)

newbie
Activity: 252
Merit: 0
June 07, 2018, 09:23:18 AM
#27

I sent a bitcoin to bitcrystal. How can I get it back? What do I need to do?
First you must contact the support of that site the you are using then you can check the transaction of the wrong address that you've been sent. There is also some recovery words if you have saved yours. Then it will give you an access to your created BYC wallet.
but usually even if we have contacted the support still the procedure is always not the same sometimes our coins will be scorched or the procedure must be complicated enough to avoid theft so you have to get ready if you lose your coins.
jr. member
Activity: 40
Merit: 1
October 13, 2017, 07:11:10 AM
#26
Thank you all for the answers, now, I think I can try it. I will update as soon as possible. Crack the wolf  Cheesy
sr. member
Activity: 518
Merit: 278
October 13, 2017, 12:31:07 AM
#25
Are you talking about BitCrystals in Spells of Genesis? If yes, you can just send them a message to their website as they have a contact there whom you can send your inquiries for the refund. Or, send it to their social media accounts. Here is the link to their Facebook page:

https://www.facebook.com/spellsofgenesis

And here is the link to their Twitter account:

https://twitter.com/spellsofgenesis

Hope you get your refund back. Good luck!
hero member
Activity: 1092
Merit: 523
October 12, 2017, 10:51:12 AM
#24

I sent btc to bitcrystals wallet from bitcoin wallet.

txid: 2fd5a27d9687323d45dd8f50374c709f8a142925a8eed96bb9bfa42f977d6bb6

Polonyex change this situation?
In the event that Bitcrystals is possessed by Poloniex, at that point they could restore the bitcoin. Else, you need to contact Bitcrystals' (whatever that is) bolster since you sent it to them.
I don't figure Poloniex would have the capacity to do anything on the off chance that they don't possess them. It would resemble getting cash from the bank, offering it to another person and after that requesting that the bank discount your cash.
full member
Activity: 342
Merit: 108
Bounty Detective
October 10, 2017, 10:39:54 AM
#23

I sent a bitcoin to bitcrystal. How can I get it back? What do I need to do?
First you must contact the support of that site the you are using then you can check the transaction of the wrong address that you've been sent. There is also some recovery words if you have saved yours. Then it will give you an access to your created BYC wallet.
jr. member
Activity: 40
Merit: 1
October 09, 2017, 06:59:15 AM
#22
The wallet is bread and this is Bittrex's support response:You have sent BCY to a BTC address, these wallets have addresses that validate to each other, but the wallets are not compatible for receiving coins. You'll need to research how to remove a private key from a Bitcoin address and import it into a BCY wallet to recover these coins. You may want to contact someone from the BCY community for help.  We can be of no further assistance on this issue.

When you created the Bread Wallet, you should have written down some recovery key words.  Those key words can be used to recover the private keys that you need to access your BCY.

I don't know anything about BCY, so I don't know which BCY wallets (if any) allow you to import the type of key words that Bread Wallet uses.  You'll need to ask in the altcoin sub-forum for help from someone that is familiar with BCY wallets.

Ok, support has given me the same answer in summary:
If you have your private key (I guess it should be the case when using bread wallet, right?), you can implement it in counterwallet and then import the fund from the bread wallet.
If you don't know your private key, you can try to contact the bread wallet support to ask them how to get it.

Please, advise, and will further explain you how to import your funds.

Thanks
full member
Activity: 322
Merit: 179
October 08, 2017, 10:53:46 AM
#21
You have to contact Poloniex support for help, hopefully support can retrieve it for free. As far as I know of, Bittrex charge a fees for token retrieval.
legendary
Activity: 3472
Merit: 4801
October 08, 2017, 10:51:34 AM
#20
The wallet is bread and this is Bittrex's support response:You have sent BCY to a BTC address, these wallets have addresses that validate to each other, but the wallets are not compatible for receiving coins. You'll need to research how to remove a private key from a Bitcoin address and import it into a BCY wallet to recover these coins. You may want to contact someone from the BCY community for help.  We can be of no further assistance on this issue.

When you created the Bread Wallet, you should have written down some recovery key words.  Those key words can be used to recover the private keys that you need to access your BCY.

I don't know anything about BCY, so I don't know which BCY wallets (if any) allow you to import the type of key words that Bread Wallet uses.  You'll need to ask in the altcoin sub-forum for help from someone that is familiar with BCY wallets.

. . . I would like to make clear the concept that I sent from a BCY wallet to a address that corresponds to a BTC address: did your response take place on the basis of this awareness? . . .

Yes.
jr. member
Activity: 40
Merit: 1
October 08, 2017, 10:10:05 AM
#19
Hi, if it can help you bittrex send me back my wrong transfer (without asking them) after 73 days.

A thousand thanks, good wishes. Do you mean, have I returned to the starting address? However, support has given me this answer on Thursday: You have sent BCY to a BTC address, these wallets have addresses that validate to each other, but the wallets are not compatible for receiving coins. You will need to research how to remove a private key from a Bitcoin address and import it into a BCY wallet to recover these coins. You may want to contact someone from the BCY community for help. We can not have any further assistance on this issue.
Thank you,

Tyler @ Bittrex
hero member
Activity: 1022
Merit: 725
October 08, 2017, 09:43:55 AM
#18
Hi, if it can help you bittrex send me back my wrong transfer (without asking them) after 73 days.
jr. member
Activity: 40
Merit: 1
October 08, 2017, 08:24:35 AM
#17
We should be more careful in terms of ttransferring to our wallet. The same procedure applies like in a bank. If you value the bitcoins you earn, you should be more keen to details. I mean like the wallet address it has lots of letters and numbers right?

I also thank you for your answer. Yes, you are right, we must be careful (I speak for myself in this case) I already said it seems to me that it was wrong: it was my first token / btc exchange attempt (in the opposite case, I did not have these issues) moreover, no one has yet explained to me, how did they ever get me 54.3
  bits in BTC following that operation: mystery?
jr. member
Activity: 40
Merit: 1
October 08, 2017, 08:18:20 AM
#16
The wallet is bread and this is Bittrex's support response:You have sent BCY to a BTC address, these wallets have addresses that validate to each other, but the wallets are not compatible for receiving coins. You'll need to research how to remove a private key from a Bitcoin address and import it into a BCY wallet to recover these coins. You may want to contact someone from the BCY community for help.  We can be of no further assistance on this issue.

When you created the Bread Wallet, you should have written down some recovery key words.  Those key words can be used to recover the private keys that you need to access your BCY.

I don't know anything about BCY, so I don't know which BCY wallets (if any) allow you to import the type of key words that Bread Wallet uses.  You'll need to ask in the altcoin sub-forum for help from someone that is familiar with BCY wallets.

I thank you for the answer. However, I have access to the wallet bread, I did not miss the password or anything like that. I would like to make clear the concept that I sent from a BCY wallet to a address that corresponds to a BTC address: did your response take place on the basis of this awareness? If so, then imagine, is it like having to retrieve BCH?
legendary
Activity: 3472
Merit: 4801
October 07, 2017, 06:15:32 PM
#15
The wallet is bread and this is Bittrex's support response:You have sent BCY to a BTC address, these wallets have addresses that validate to each other, but the wallets are not compatible for receiving coins. You'll need to research how to remove a private key from a Bitcoin address and import it into a BCY wallet to recover these coins. You may want to contact someone from the BCY community for help.  We can be of no further assistance on this issue.

When you created the Bread Wallet, you should have written down some recovery key words.  Those key words can be used to recover the private keys that you need to access your BCY.

I don't know anything about BCY, so I don't know which BCY wallets (if any) allow you to import the type of key words that Bread Wallet uses.  You'll need to ask in the altcoin sub-forum for help from someone that is familiar with BCY wallets.
jr. member
Activity: 40
Merit: 1
October 07, 2017, 10:06:37 AM
#14
The wallet is bread and this is Bittrex's support response:You have sent BCY to a BTC address, these wallets have addresses that validate to each other, but the wallets are not compatible for receiving coins. You'll need to research how to remove a private key from a Bitcoin address and import it into a BCY wallet to recover these coins. You may want to contact someone from the BCY community for help.  We can be of no further assistance on this issue.
legendary
Activity: 3472
Merit: 4801
October 04, 2017, 08:43:24 AM
#13
Excuse the intrusion; by mistake, I sent a few hundred BitCrystals from the wallet on Bittrex to a my bitcoin wallet. I contacted the support, who replied: You have sent BCY to a BTC address, these wallets have addresses that validate to each other, but the wallets are not compatible for receiving coins. You will need to research how to remove a private key from a Bitcoin address and import it into a BCY wallet to recover these coins. You may want to contact someone from the BCY community for help. We can not have any further assistance on this issue.
Can you help me? Thank you :

Where did you get the Bitcoin address that you sent to?  What Bitcoin wallet are you using?
jr. member
Activity: 40
Merit: 1
October 04, 2017, 04:14:32 AM
#12
Excuse the intrusion; by mistake, I sent a few hundred BitCrystals from the wallet on Bittrex to a my bitcoin wallet. I contacted the support, who replied: You have sent BCY to a BTC address, these wallets have addresses that validate to each other, but the wallets are not compatible for receiving coins. You will need to research how to remove a private key from a Bitcoin address and import it into a BCY wallet to recover these coins. You may want to contact someone from the BCY community for help. We can not have any further assistance on this issue.
Can you help me? Thank you :
legendary
Activity: 3472
Merit: 4801
August 03, 2017, 10:31:24 AM
#11
I went into contact with Poloniex. Should I do something else?

Pray. (If you believe your god listens to you).
member
Activity: 137
Merit: 29
August 03, 2017, 10:28:42 AM
#10
it is altcoin and ı have poloniex account.
When I bought my bitcoin from another stock exchange, I accidentally sent the bitCrystals (BCY) wallet instead of the bitcoin wallet.
The BCY wallet is provided to each user by poloniex.
I sent my money to bcy wallet instead of bitcoin wallet.
What can I do to get my money back?

  • Step 1.  Stop calling it a BCY wallet or bitCrystals wallet.  It is NOT a wallet and you are only causing confusion.  What you have is a BitCrystals account at the Poloniex service.
  • Step 2.  Poloniex has the private key for the bitCrystals address that you sent to. They are the ONLY people that can help you, and if they want to help you, they can.
  • Step 3. Contact Poloniex support, explain to them that you sent your Bitcoins to the receiving address for your bitCrystals account on their service.  Ask them to please import that private key to access the bitcoins and then credit your bitcoin account appropriately. (I assume you have already done this?)
  • Step 4. Hope that Poloniex is feeling cooperative.  If they are not, then you'll have to find ways to put pressure on them to help.  Perhaps social media and other public statements about their unwillingness to give you back the bitcoins that you sent to them?

Good luck!

I went into contact with Poloniex. Should I do something else?Thanks you for informing me.
legendary
Activity: 3472
Merit: 4801
August 03, 2017, 09:49:51 AM
#9
it is altcoin and ı have poloniex account.
When I bought my bitcoin from another stock exchange, I accidentally sent the bitCrystals (BCY) wallet instead of the bitcoin wallet.
The BCY wallet is provided to each user by poloniex.
I sent my money to bcy wallet instead of bitcoin wallet.
What can I do to get my money back?

  • Step 1.  Stop calling it a BCY wallet or bitCrystals wallet.  It is NOT a wallet and you are only causing confusion.  What you have is a BitCrystals account at the Poloniex service.
  • Step 2.  Poloniex has the private key for the bitCrystals address that you sent to. They are the ONLY people that can help you, and if they want to help you, they can.
  • Step 3. Contact Poloniex support, explain to them that you sent your Bitcoins to the receiving address for your bitCrystals account on their service.  Ask them to please import that private key to access the bitcoins and then credit your bitcoin account appropriately. (I assume you have already done this?)
  • Step 4. Hope that Poloniex is feeling cooperative.  If they are not, then you'll have to find ways to put pressure on them to help.  Perhaps social media and other public statements about their unwillingness to give you back the bitcoins that you sent to them?

Good luck!
member
Activity: 137
Merit: 29
August 03, 2017, 09:35:52 AM
#8
it is altcoin and ı have poloniex account.
When I bought my bitcoin from another stock exchange, I accidentally sent the bitCrystals (BCY) wallet instead of the bitcoin wallet.
The BCY wallet is provided to each user by poloniex.
I sent my money to bcy wallet instead of bitcoin wallet.
What can I do to get my money back?
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