I fully agree, whats the point of using Xapo in the first place when they ask your real email and identity in order to provide you a full account. And second I don't understand why people insist on using Debit cards with bitcoin, when in very few countries the most developed ones there are a few ATM-s at the moment. You are going against all the principle of bitcoin in my view, bitcoin came to get rid of expensive fees and providing at least some level of anonymity, this way if people start using Xapo and its debit card maybe they are not losing expensive fees as Xapo is good at that, but they surely are losing some degree of their anonymity if not all of it.
because the most of the BTC users are interested about real cash(fiat) and not about Bitcoin itself. they are making different businesses by using Bitcoin and they want to cash out. how can they do that without headaches? via debit cards.
let's not forget that +80% from BTC is based on the black market who doesn't care about some extra fees . all it matters is that the money can be cash out fast.