Yobit.net withdrawal problem - page 3.

Zadicar

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Quote from: Terricrepo on November 18, 2016, 10:59:18 AM

First answers I receive. Will update once I get my waves into my wallet

They would surely transfer your withdrawals because once support would response it means they are now working with it. Its better to wait now and update us regarding on this matter. I admit that yobit does have really a bad support but still in the end they could able to fix the problem regarding on their site which is also good. For OP, better to keep messaging them or email, they will surely fix it out.

Terricrepo

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First answers I receive. Will update once I get my waves into my wallet
http://imgur.com/a/kylpQ

Tyrantt

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Need some spare btc for a new PC

Quote from: ?? on ??

Quote from: Tyrantt on November 18, 2016, 09:05:29 AM

They've fixed the problem, it seems it usually needs them 3-4 days to fix the problem. But hey, unleast they've fixed it. :p

They fixed nothing. I still haven received my waves. And now its price had dipped down. I have 100 + waves stuck on yobit and change in price between the time I requested withdrawal and now is around 0.12 $. Good thing I didnt put everything I have into yobit because its terrible. I wrote several times to support and no answers. I wrote to dev through this site and no answer. I wrote to their chat and they banned me from it for one day. One of many selling points of crypto currencies is that transactions are very fast and if this shitty exchange cant even keep that then what is it good for?

Oh, i meant about signature campaign funds that couldnt be transfered to yobit btc wallet, I was never using yobit as a trading exchangebor anything, I'm happy that they've fixed the sig campaign funds, I'm sorry for the rest of you. Cheesy

Tyrantt

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Need some spare btc for a new PC

They've fixed the problem, it seems it usually needs them 3-4 days to fix the problem. But hey, unleast they've fixed it. :p

piloder

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Quote from: Terricrepo on November 16, 2016, 05:58:13 PM

I even tried to fill support ticket in Russian still no answer. I will try to contact dev through this forum

Have you got any luck in getting answer about withdrawal or is it processed by now? You should update about your situation in this thread so this could help others who are using yobit like me. I am currently thinking about selling some bitcoin for okpay but i am quite afraid of being stucked in situation like yours.

boyptc

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Quote from: LTU_btc on November 17, 2016, 06:08:31 PM

Quote from: Bitcoinsummoner on November 17, 2016, 01:32:05 PM

Quote from: bittraffic on November 17, 2016, 12:59:22 PM

Quote from: Terricrepo on November 15, 2016, 01:28:10 PM

So I requested withdraw from yobit more than 5 days ago, wrote 4 support tickets by now asking when they are going to send my coins to my wallet but I havent received any answer so far. Withdrawal is in process so no confirmation should be needed. How do I get my coins back.

You can keep buzzing them on the trollbox, i think someone there with green name is always reading the chat to monitor spammers. The exchange has too many users actually and i think the owner can't keep up to the support tickets.

Can't say they are the worse exchange but I've tried using them and up to now, i still kept some coins on my wallet. Yoponny is just an amazing race that you can win big.

I hope that it will not be the same as other exchange site that will collapse soon.. like bitfinex and their reason is they are hack but i think almost all exchange site collapse are same reason..
And i hope yobit will not the same as other closed because of their database was hack or funds was hacked,.

I don't see reasons why Yobit could collapse soon. Yes, we all know that Yobit support is terrible and sometimes they have issues with withdrawals. But these problems are very old . I remember that many people predicted Yobit collapse year ago, half year ago and etc. But as we see Yobit works as worked everytime.

Nope, it won't collapse. Yobit is now built with a stronger foundation because it has now a lot of traders that's using its service. And its make it more profitable because of their new gambling game which is yopony and with its dice many are also getting crazy with it even its house edge has the advantage.

LTU_btc

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Quote from: Bitcoinsummoner on November 17, 2016, 01:32:05 PM

Quote from: bittraffic on November 17, 2016, 12:59:22 PM

Quote from: Terricrepo on November 15, 2016, 01:28:10 PM

So I requested withdraw from yobit more than 5 days ago, wrote 4 support tickets by now asking when they are going to send my coins to my wallet but I havent received any answer so far. Withdrawal is in process so no confirmation should be needed. How do I get my coins back.

You can keep buzzing them on the trollbox, i think someone there with green name is always reading the chat to monitor spammers. The exchange has too many users actually and i think the owner can't keep up to the support tickets.

Can't say they are the worse exchange but I've tried using them and up to now, i still kept some coins on my wallet. Yoponny is just an amazing race that you can win big.

I hope that it will not be the same as other exchange site that will collapse soon.. like bitfinex and their reason is they are hack but i think almost all exchange site collapse are same reason..
And i hope yobit will not the same as other closed because of their database was hack or funds was hacked,.

I don't see reasons why Yobit could collapse soon. Yes, we all know that Yobit support is terrible and sometimes they have issues with withdrawals. But these problems are very old . I remember that many people predicted Yobit collapse year ago, half year ago and etc. But as we see Yobit works as worked everytime.

Bitcoinsummoner

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Quote from: bittraffic on November 17, 2016, 12:59:22 PM

Quote from: Terricrepo on November 15, 2016, 01:28:10 PM

So I requested withdraw from yobit more than 5 days ago, wrote 4 support tickets by now asking when they are going to send my coins to my wallet but I havent received any answer so far. Withdrawal is in process so no confirmation should be needed. How do I get my coins back.

You can keep buzzing them on the trollbox, i think someone there with green name is always reading the chat to monitor spammers. The exchange has too many users actually and i think the owner can't keep up to the support tickets.

Can't say they are the worse exchange but I've tried using them and up to now, i still kept some coins on my wallet. Yoponny is just an amazing race that you can win big.

I hope that it will not be the same as other exchange site that will collapse soon.. like bitfinex and their reason is they are hack but i think almost all exchange site collapse are same reason..
And i hope yobit will not the same as other closed because of their database was hack or funds was hacked,.

bittraffic

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Activity: 3038

Merit: 617

Quote from: Terricrepo on November 15, 2016, 01:28:10 PM

So I requested withdraw from yobit more than 5 days ago, wrote 4 support tickets by now asking when they are going to send my coins to my wallet but I havent received any answer so far. Withdrawal is in process so no confirmation should be needed. How do I get my coins back.

You can keep buzzing them on the trollbox, i think someone there with green name is always reading the chat to monitor spammers. The exchange has too many users actually and i think the owner can't keep up to the support tickets.

Can't say they are the worse exchange but I've tried using them and up to now, i still kept some coins on my wallet. Yoponny is just an amazing race that you can win big.

Tyrantt

hero member

Activity: 1022

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Need some spare btc for a new PC

Quote from: ultrloa on November 17, 2016, 06:07:21 AM

Quote from: Tyrantt on November 16, 2016, 08:08:07 PM

Quote from: JeffBrad12 on November 16, 2016, 07:35:46 PM

Quote from: Tyrantt on November 16, 2016, 07:23:25 PM

Quote from: bitbunnny on November 16, 2016, 09:53:46 AM

Quote from: Tyrantt on November 16, 2016, 07:31:27 AM

So I've recieved a reply from yobit support:"Button will earn in the near future."

in the near future...

This is terrible answer and terrible relation to their user. What does that mean, next day, week or month? Very unprofessional.
But since the Yobit is in.question I'm not actualy surprised because they have problems very often but their custommer support is pure horror. I know this is not much of a comfort for you.

I've offer to work as a tech support to improve this god forsaken yobit support sector. Cheesy

It will be going well in the future. If yobit has accepted your intention. I can imagine the support will be better. Cheesy

haha trust me, I know how the support can be clogged, I've been working as a gamemaster and a forum moderator for one wow private server, and it can be a hell of a job if you let the tickets pile up, but this is just ridiculous. Cheesy

It well be hell if they let the problems pile up for months and didn't take action for it immediately, but i don't see any hassle if they well attain the problem as soon as they can and i think that would be the best thing to do since they build up some business like this, and i am reall an yobit trader before and not satisfied well to their service and flee on to another big exchange, and if they well continue to act like thise well a big possibilities that they will lose some money if their traders will leave their platform.

Yeap and I don't understand what their problem, I mean sure it can require a lot of work since there are a lot of users at a lot of small things that need to be taken care of, but goddamn, you can get two guys to take care of support because, just as you said and that might be the biggest problem, tickets might have piled up and then you're better off deleting all of them and going from the start. I'd also be satisfied if there was a fixed time, let's say 5 hours of work time, maybe even less would be effective, to just answer the tickets. Also, the kind of response I get it the best. Cheesy

irsykes

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i always prevent myself from something like that because already read that Yobit lack of support, and i always send a few amount of my coin before i withdraw big amount of it, luck for me i never had problem when withdraw from Yobit.

ultrloa

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Activity: 2758

Merit: 1228

Quote from: Tyrantt on November 16, 2016, 08:08:07 PM

Quote from: JeffBrad12 on November 16, 2016, 07:35:46 PM

Quote from: Tyrantt on November 16, 2016, 07:23:25 PM

Quote from: bitbunnny on November 16, 2016, 09:53:46 AM

Quote from: Tyrantt on November 16, 2016, 07:31:27 AM

So I've recieved a reply from yobit support:"Button will earn in the near future."

in the near future...

This is terrible answer and terrible relation to their user. What does that mean, next day, week or month? Very unprofessional.
But since the Yobit is in.question I'm not actualy surprised because they have problems very often but their custommer support is pure horror. I know this is not much of a comfort for you.

I've offer to work as a tech support to improve this god forsaken yobit support sector. Cheesy

It will be going well in the future. If yobit has accepted your intention. I can imagine the support will be better. Cheesy

haha trust me, I know how the support can be clogged, I've been working as a gamemaster and a forum moderator for one wow private server, and it can be a hell of a job if you let the tickets pile up, but this is just ridiculous. Cheesy

It well be hell if they let the problems pile up for months and didn't take action for it immediately, but i don't see any hassle if they well attain the problem as soon as they can and i think that would be the best thing to do since they build up some business like this, and i am reall an yobit trader before and not satisfied well to their service and flee on to another big exchange, and if they well continue to act like thise well a big possibilities that they will lose some money if their traders will leave their platform.

neochiny

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Activity: 756

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Crypto.games

Quote from: Pursuer on November 17, 2016, 03:26:48 AM

----
the thing is when we say Yobit is a terrible place to trade we are not saying it on its own, we say it in comparison to other places. for example if you have ever tried other exchanges like poloniex, bittrex which are the bigger altcoin exchanges or even some of the smaller ones like cryptopia or c-cex you can easily compare the platform and services and also the support they give to what yobit is offering. and that is when you finally understand how bad yobit has been.

Yeah, truly horrible in comparison. Which really makes me wonder why people still use it.
They can certainly have better service,platform,etc in other exchanges.
I guess most users just hope they won't ever encounter any issues which would require help from support.lol.

Nothing to do but wait for support to fix it. But I think sending new tickets every day would just delay it even longer especially if everyone's doing it since support would have to check and close every single one of those tickets before going to a new one. So if dozens of those tickets are just the same/repeats that could take a while.

Quote from: Tyrantt on November 16, 2016, 07:31:27 AM

So I've recieved a reply from yobit support:"Button will earn in the near future."

in the near future...

WOW.

Pursuer

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Quote from: Tyrantt on November 16, 2016, 08:08:07 PM

Quote from: JeffBrad12 on November 16, 2016, 07:35:46 PM

Quote from: Tyrantt on November 16, 2016, 07:23:25 PM

Quote from: bitbunnny on November 16, 2016, 09:53:46 AM

Quote from: Tyrantt on November 16, 2016, 07:31:27 AM

So I've recieved a reply from yobit support:"Button will earn in the near future."

in the near future...

This is terrible answer and terrible relation to their user. What does that mean, next day, week or month? Very unprofessional.
But since the Yobit is in.question I'm not actualy surprised because they have problems very often but their custommer support is pure horror. I know this is not much of a comfort for you.

I've offer to work as a tech support to improve this god forsaken yobit support sector. Cheesy

It will be going well in the future. If yobit has accepted your intention. I can imagine the support will be better. Cheesy

haha trust me, I know how the support can be clogged, I've been working as a gamemaster and a forum moderator for one wow private server, and it can be a hell of a job if you let the tickets pile up, but this is just ridiculous. Cheesy

the thing is when we say Yobit is a terrible place to trade we are not saying it on its own, we say it in comparison to other places. for example if you have ever tried other exchanges like poloniex, bittrex which are the bigger altcoin exchanges or even some of the smaller ones like cryptopia or c-cex you can easily compare the platform and services and also the support they give to what yobit is offering. and that is when you finally understand how bad yobit has been.

Tyrantt

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Activity: 1022

Merit: 564

Need some spare btc for a new PC

Quote from: JeffBrad12 on November 16, 2016, 07:35:46 PM

Quote from: Tyrantt on November 16, 2016, 07:23:25 PM

Quote from: bitbunnny on November 16, 2016, 09:53:46 AM

Quote from: Tyrantt on November 16, 2016, 07:31:27 AM

So I've recieved a reply from yobit support:"Button will earn in the near future."

in the near future...

This is terrible answer and terrible relation to their user. What does that mean, next day, week or month? Very unprofessional.
But since the Yobit is in.question I'm not actualy surprised because they have problems very often but their custommer support is pure horror. I know this is not much of a comfort for you.

I've offer to work as a tech support to improve this god forsaken yobit support sector. Cheesy

It will be going well in the future. If yobit has accepted your intention. I can imagine the support will be better. Cheesy

haha trust me, I know how the support can be clogged, I've been working as a gamemaster and a forum moderator for one wow private server, and it can be a hell of a job if you let the tickets pile up, but this is just ridiculous. Cheesy

JeffBrad12

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Quote from: Tyrantt on November 16, 2016, 07:23:25 PM

Quote from: bitbunnny on November 16, 2016, 09:53:46 AM

Quote from: Tyrantt on November 16, 2016, 07:31:27 AM

So I've recieved a reply from yobit support:"Button will earn in the near future."

in the near future...

This is terrible answer and terrible relation to their user. What does that mean, next day, week or month? Very unprofessional.
But since the Yobit is in.question I'm not actualy surprised because they have problems very often but their custommer support is pure horror. I know this is not much of a comfort for you.

I've offer to work as a tech support to improve this god forsaken yobit support sector. Cheesy

It will be going well in the future. If yobit has accepted your intention. I can imagine the support will be better. Cheesy

Tyrantt

hero member

Activity: 1022

Merit: 564

Need some spare btc for a new PC

Quote from: bitbunnny on November 16, 2016, 09:53:46 AM

Quote from: Tyrantt on November 16, 2016, 07:31:27 AM

So I've recieved a reply from yobit support:"Button will earn in the near future."

in the near future...

This is terrible answer and terrible relation to their user. What does that mean, next day, week or month? Very unprofessional.
But since the Yobit is in.question I'm not actualy surprised because they have problems very often but their custommer support is pure horror. I know this is not much of a comfort for you.

I've offer to work as a tech support to improve this god forsaken yobit support sector. Cheesy

Terricrepo

newbie

Activity: 7

Merit: 0

I even tried to fill support ticket in Russian still no answer. I will try to contact dev through this forum

clickerz

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Quote from: shinratensei_ on November 15, 2016, 07:11:18 PM

Quote from: Terricrepo on November 15, 2016, 04:31:11 PM

alt, Waves to be more specific

Please use the troll box, you can find the moderator in there which help you to claim or report about your problem with them and will check about your pending withdrawal.
They do it through the troll box.

You can message directly the moderator in Yobit whoever is online. ussually with colored handle. Usually its Dominik or matveevka. Then you can also followup from time to time.

bitbunnny

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Quote from: Tyrantt on November 16, 2016, 07:31:27 AM

So I've recieved a reply from yobit support:"Button will earn in the near future."

in the near future...

This is terrible answer and terrible relation to their user. What does that mean, next day, week or month? Very unprofessional.
But since the Yobit is in.question I'm not actualy surprised because they have problems very often but their custommer support is pure horror. I know this is not much of a comfort for you.

Topic: Yobit.net withdrawal problem - page 3. (Read 3104 times)