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Topic: zcash-cloud.com Is It Real ? - page 2. (Read 2139 times)

newbie
Activity: 16
Merit: 0
June 22, 2017, 02:18:08 PM
#35
Seen these login issues loads. Support always get them fixed. Some people even just copy out from the email and dont take the space away from the end of the username.

http://zcash-cloud.com = A+++
newbie
Activity: 10
Merit: 0
June 22, 2017, 01:23:41 PM
#34
am currently also waiting for someone to join the chat...
newbie
Activity: 8
Merit: 0
June 22, 2017, 01:04:56 PM
#33
Why is there a chat that says its"online" and i still wait for like an hour now?  Huh

newbie
Activity: 10
Merit: 0
June 22, 2017, 11:54:25 AM
#32
Thanks for the info. I've never even got such an email as my payment timed and it all went via chat since then...
newbie
Activity: 8
Merit: 0
June 22, 2017, 11:41:40 AM
#31
@madrage got my username in one of the first emails by them.. something like "welcome to zcash-cloud.com ....."
newbie
Activity: 16
Merit: 0
June 22, 2017, 11:27:43 AM
#30
There seems to be no standard expressions to the usernames. I will post an online demo of me logging in and using the dash board control panel.
Support told me the abilty to mine zclassic will be available shortly.

PM me for support requests. I have the admins on my chat app.
newbie
Activity: 10
Merit: 0
June 22, 2017, 11:22:58 AM
#29
I still can't log in. Since I git a new password by now, I might not have the correct user name.

@Raccoon14: I have not got any email from them by now. The only pieces of information I got from them were via chat. None of my emails have been answered by them... One question: How did you get your username?
newbie
Activity: 8
Merit: 0
June 22, 2017, 09:13:45 AM
#28
Still got no response from the support on my mail Huh
also if one of the supportguys read this its order #205
username:s4lig
newbie
Activity: 16
Merit: 0
June 20, 2017, 07:19:48 PM
#27
They always fix all issues. Zcash went 10x in price . I can only imagine how busy they are  Shocked Shocked Shocked Shocked Shocked
newbie
Activity: 8
Merit: 0
June 20, 2017, 05:09:29 PM
#26
i am still waiting for them to reply to my email for activating my account. Yesterday the support was really fast hope they'll answer soon.
newbie
Activity: 10
Merit: 0
June 20, 2017, 02:40:13 PM
#25
I am just chatting with an admin again. I created a screen capture and sent it to them... Let's see if they can help now. Otherwise I will send you a pm.
newbie
Activity: 16
Merit: 0
June 20, 2017, 01:42:31 PM
#24
Hello. Glad you have your login data. Send me a PM and lets get you logged in my friend Smiley
newbie
Activity: 10
Merit: 0
June 20, 2017, 12:43:54 PM
#23
By now I finally got my login data...
But the login data sent to me doesn't work for the mining dashboard. I already had a short chat with the support in which they insisted that the login data works.
After entering the login details on the mining dashboard, I immediately get another login prompt and the login data is not being accepted.

I have got absolutely no clue what else I can do now!
newbie
Activity: 16
Merit: 0
June 19, 2017, 07:34:58 PM
#22
Had to help a customer who used two discounts codes. It say's on the FAQ only to use one discount code per order or there will be delay's in getting your account setup. Customer support was online and the customer has got his package all sorted. Let this be a warning NOT to use more than one code per order.
newbie
Activity: 16
Merit: 0
June 18, 2017, 07:52:50 PM
#21
CODE 10% OFF

CODE = 10zec

Nice !

Was selected out hand out 2 code's that give 20%. PM for details.

newbie
Activity: 16
Merit: 0
June 18, 2017, 03:48:48 PM
#20
Hello everyone your now speaking to order 19 . I want to help you of you with any questions you may have since Iv have been using the site for 7 months now I am clued up about the system and have some helpful "tip and tricks" to pass along to help get the most out of your package. I am able to contact 90% of the staff via chat app.

1. Coin payments - Spoke with the dudes at support  - If you pay a small fee the payment system times out after 1 hour and says your order has been cancelled. It gets fixed don't stress out.

2. Slow support - The price of everything has went up up and then up those dudes is working flat out to cope with huge demand.

3. A new payments system is being coded to work much better. They said it will be about 1 week. Order are still being filled in 12 hours or less. Users who must wait longer than 3 hours have been awarded 50 sol/s extra on their products.

4. Been handed top secret information by one of the customer service staff - Use discount code "10zec" for 10% off at checkout.

Any questions ?  happy to help. Do not working for these dudes but I did get their permission to answer support related questions here.
newbie
Activity: 10
Merit: 0
June 17, 2017, 07:37:43 AM
#19
I ordered yesterday and paid via BTC with this transaction: https://blockchain.info/tx/54535935b5fd36a9a1a317ccedd53b52113b24f34e4a387c685265f1d140f6e4
By now the order got cancelled according to their My Account page.
They didn't send my any e-mail. In their chat I don't get any response and the contact form doesn't seem to work as well.
I sent them an e-mail - let's see if I get any response on that...

In case anybody from them is reading this - it's order #199.

But so far it looks like scam to me... I will keep you updated.
newbie
Activity: 1
Merit: 0
June 15, 2017, 07:35:49 AM
#18
I AM MINING AT ZCASH CLOUD ITS STUPID HAD TO SIGN UP HERE TO GET EXTRA STUPID FORUM TOOK FOREVER IN CREATE ACCOUNT WITH ERRORS COULD NOT LOG IN FROM IP USING TOR

USER GarthGator SUPPOSED TO BE SOLAR AT 400 H/S BUT I ONLY HAVE 375 !! PLEASE FIX READ MY EMAIL

WHY DID THE PRICES CHANGE FOR UPGRADES IT WAS BETTER MONEY SOME DAYS AGO NOW I MUST PAY MORE I SUGGEST YOU MAKE PRICE AND DO NOT CHANGE TO NOT MAKE CUSTOMER ANGRY. PLEASE SEND EMAIL TELLING OF MUCH EXTRA TO BE ADDED ON ZCASH ACCOUNT HOPE IT WAS WORTH HASSLE I SEE YOU GET MORE FOR BETTER FORUM ACCOUNT WHY ONLY HERE I USE OTHER FORUM TO SPEAK IN. STUPID TO OFFER CHEAPER UPGRADE BEFORE PACKAGE STARTS WITH NO TRUST NOW I TRUST AND YOU EXPECT MORE NOW FOR SAME OFFER MAKES NO UNDERSTAND AND JUST STUPID NOW YOU MAKE ME ANGRY WHERE I AM MONEY IS ALOT PLEASE MAKE ME DEAL SO I CAN TELL PEOPLE YOU DID GOOD
legendary
Activity: 1106
Merit: 1000
June 14, 2017, 07:40:12 AM
#17
Visited and checked the site, there's no SSL which it's not provide the professionalism, there's no information about the company profile include the team and mining proof.
No doubt it will be turn scam sooner or later.

P.S this thread linked from their site, so OP maybe one of them, then why they not make their announcement thread Roll Eyes
newbie
Activity: 1
Merit: 0
June 14, 2017, 07:00:53 AM
#16
I AM HAPPY.

USERNAME : Wandasumons

PACKAGE : Europa

REFERENCE : http://zcash-cloud.com/bitcoin-talk/

PLEASE ADD MY EXTRA HASHING POWER. THX

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