Topic: Freewallet.org - SCAMMERS CONFIRMED - Pending Litigation - page 6. (Read 1711 times)

@ancient myths: bummer to hear what's happening to you... taking 2 years for a review is a big no-no, in fact, it's more than sufficient to label them scammers.

That being said: they're a non custodial wallet, if i remember correctly (my memory doesn't always work, especially early in the morning) they routinely move funds around so this might have nothing to do with your case per se...

That's why their statement telling you your funds are "safe" , "in" your "account" are basically nonsense... You have no access to your keys, you don't have a real wallet with them, you're just a couple of records in their relational database. If they decide to edit your record and set "active" to 0, you're a gonner.

keep up this thread, so that it can be read by everyone who doesn't know about this freescamwallet, especially for people who are new on crypto, so as not to get caught in this scam wallet. because their target (freewallet) is a new person who doesn't know

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This is the chronology, on 27 dec 2019 I made a deposit to a freewallet account, on 28 dec 2019 I wanted to withdraw my funds, and I get a notification that the withdrawal failed, and there is an email confirmation for verification of sending documents and other things that are not logical. I filled all the documents and I sent it. the freewallet team replied to wait for the verification process and I said no problem, please proceed. I waited for days but there was no clarity finally I asked again and again, until now I have sent hundreds of emails and the answer is still the same as the answer above (unfortunately, we cannot provide any updates at the moment. Your case is still being reviewed in our security department). for the last time I checked on etherscan it turned out that my balance was empty, so all this time the balance shown in my freewallet account was fake. you can see where my funds go https://etherscan.io/address/0xac363488800a4181d8bc6f6117d105567ab8073a

[moderator's note: consecutive posts merged]

Are you really serious about this business? Because a case of one of your customers has been without any solution for two years, and now you are saying that you are still reviewing that case! It cannot be a professional way of working, it is clear from your every move that your motives are bad.

It is useless to expect more from a scam website. In fact, they will harass the user in many different ways and in the end will not give any solution.

This is an example of a human being whose brain is on the knee, by stating an answer like that freewallet is really a criminal organization. just for verification wait up to 2 years. his brain is full of sh*t!! solve this problem, I don't want to hear bullsh*t..!!!

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That's right, I will prove that Freewallet has indeed stolen my funds, the funds listed in my account are actually empty after I checked on etherscan, and Freewallet has transferred to Freewallet's address without me knowing. and they always reason they didn't steal the funds.

[moderator's note: consecutive posts merged]

Do you think that 2 years is too little time to solve one case? Well, this kind of behavior is exactly what has resulted in you having a reputation as a scammer, and there is nothing you can do to justify this level of incompetence.

Hello ancient myths, unfortunately, we cannot provide any updates at the moment. Your case is still being reviewed in our security department. Please be assured that your funds were not stolen, they are safely stored in your account. Once the verification procedure is completed, you’ll be able to resume the activity in full.

hey f*ck freewallet!!, do you still remember the funds you stole (ID c12cfc4b), until this moment they still hold my funds. for 2 years my funds are on hold, these crazy people are still hungry. this crime is very organized, when i leave a review on trustpilot, they always delete it, they have paid trustpilot. (https://www.sitejabber.com/reviews/trustpilot.com). solve this problem you are just waiting for the time of destruction!!!

Hi caliwood, may we have your support ticket number?

I have same issue with Freewallet, I already sent to them pictures, documents and videos, and they just request more and more videos of each transaction, I have stuck more than 500K I am looking for help, please.

hey guys sorry for the late update but yes i did actually. i was able to withdraw all of my money. horrible horrible experience. i still wouldn't trust their wallet with a DIME.

just give what they ask for bro until it seems repetitive and pointless. once the same photos and documents are being requested over and over again, do not send them anything else. put a stop to their BS before they get the upperhand and call this number im about to message you. hes a good lawyer and already has some cases lining up on them. hopefully it doesnt reach that point but expect 24-48 hour turn around times even if you respond right now, i literally stayed up some nights because i realized their support was responding early. i would respond right away and they would send that bullshit generic email saying they got my request and their revewing. 

honestly, you would think with their lenghty review process they would actually do some reviewing. i got away with 1 screenshot that was "proof of funds" for like 100x its amount. truth is, any exchange could outright fuck all of us. nobody could sit their and source all their funds whether it was from exchange, sale, investment whatever... a flaw will be found in most of the transactions. the fact that they think they can push us around and scare some people over that is not right. its disgusting and i still hope they sued every dollar they took. let me know if you need help bro

Hey spiderman did you regain full access to your account? I'm going through the same thing with them right now. It's been three days of bullshit back and forth with 3-4 of their reps asking me for the exact same shit they wanted from you.

Did you tried to withdraw the 100k now again?

I won’t believe it until I see all my funds leave wallet and enter the wallet that I am withdrawing to. Nobody take this as good news until I confirm that I was able to withdraw all my funds.

Hello Spidermantheman1,

Checking your support ticket, we can see that your account is fully operational now. Could you please check it and let us know if you need further assistance? Thanks in advance!

I looked at the wayback machine:
https://web.archive.org/web/20190324195250/https://freewallet.org/license
That's a page from march 2019 (2 years ago), and at that point in time, it seems like they already had their headquarters in hong kong

I thought for arbitration their website said something about complying with Malta rules and regulations. Now it’s Hong Kong?? This happened overnight I believe, anyone else notice this?

I'm surprised that you are dropping here to comfort OP that his money is in safe hands when you have been scamming people all these years, I hope OP will push through with the case so we can stop this scammer from harming new people coming into the community, this is the reason why people have a second thought of investing, there are so many scammers, and they are not doing enough research or educating themselves on how to proceed.

They’ve been doing this for years. The old selective KYC trick, the oldest trick in the book. Funny how these fraudsters only ask for your KYC when you want to withdraw, not on sign up.

Take a look at their trust rating - https://bitcointalk.org/index.php?action=trust;u=1177176

Freewallet.org are scammers, they should be in jail. I wonder how much money they’ve scammed over the years.

Petition to remove these scammers from the App Store is pending

These are emails to expect from freewallet:

1- To proceed with the verification procedure, we ask you to provide the following information:
1) A clear photo of yourself with your identification document in English and a paper where you hand-write our brand name ‘Freewallet’, the current date and the email address you used to verify your account notifications.

2- 1) Screenshots of your incoming transactions where we can see the hash, amount and the name of the sending service (another wallet, exchange and so on);
2) Photo of your identification document of the owner of the account: an international ID or a driver’s license (a photo of both sides).
3) Bank statement or utility bill where we can see your name and resident address. Information should be in English;
4) A photo of the owner of the account in front of the image “Attention” (attached below) on your computer monitor (if you use a web version of Freewallet) or near your mobile device with the app open so that we were able to see your user ID.

3-Please send us original photos of your ID and photos of yourself with your account settings section and the image "Attention" (attached below). Please note that screenshots of these photos are not accepted.

Mind you not these 3 requests took 2 weeks when I specifically told them to send me all requested items in one email.