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Topic: #1 RATINGS of BITCOIN SPORTSBOOKS since 2014 : KYC Rankings, Bonuses, Scam Accus - page 67. (Read 260310 times)

hero member
Activity: 3010
Merit: 666
Exactly, they ignore all my emails. I have no words for them, I been a customer since 2016.. its a shame.
So I believe you are not gambling anymore with sportsbet because you have a bad experience with the site.
Actually you made your thread here https://bitcointalksearch.org/topic/m.49574254 but seems like
you are not getting what your expecting, so may I know what is your current sportsbook now? Tell us something about your experience.
jr. member
Activity: 47
Merit: 1
Sportsbet came in and saw the questions and ran back away. What are they suppose to say ?
Yeah, we stole money from people with super efficiency and find the best case scenario of what we can make from each and one of you ?

It is impossible to get them confess but we all know the truth. If a person has a self exclusion from the games that is one thing and I can understand voiding the bets however when a bet is still active and self exclusion has no end date it means game should continue and considering he was winning the bet and Liverpool will win the only reason why they gave him the money back and voided the bet is that he was winning.

What happens if someone gambles on Leicester to win the league and then realizes he is not going to win, will they just void his bet and give him his money back ? No chance at all, if that was the case I could just put in 10k dollars into all games and whenever the champion is looking like its decided I will void all other accounts and keep only the winning one and make myself rich quite quickly. They only paid him back because he was winning, they wouldn't pay him back if he was losing, simple as that.

Exactly, they ignore all my emails. I have no words for them, I been a customer since 2016.. its a shame.
legendary
Activity: 3024
Merit: 1132
Leading Crypto Sports Betting & Casino Platform
Sportsbet came in and saw the questions and ran back away. What are they suppose to say ?
Yeah, we stole money from people with super efficiency and find the best case scenario of what we can make from each and one of you ?

It is impossible to get them confess but we all know the truth. If a person has a self exclusion from the games that is one thing and I can understand voiding the bets however when a bet is still active and self exclusion has no end date it means game should continue and considering he was winning the bet and Liverpool will win the only reason why they gave him the money back and voided the bet is that he was winning.

What happens if someone gambles on Leicester to win the league and then realizes he is not going to win, will they just void his bet and give him his money back ? No chance at all, if that was the case I could just put in 10k dollars into all games and whenever the champion is looking like its decided I will void all other accounts and keep only the winning one and make myself rich quite quickly. They only paid him back because he was winning, they wouldn't pay him back if he was losing, simple as that.
legendary
Activity: 3934
Merit: 1061
Cool to see Sportsbet.io come in here and speak for themselves. Will be much cooler if they actually address some of the things that's putting them in the D category. New promotions are all welcome, but if the old problems can't go away, it's something that players never forget.

High claim to have most responsive chat agents too! Are they also good at discussing technical issues?
Agree 100%. I hope Steve jumps back in again to address those questions.
copper member
Activity: 952
Merit: 184
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legendary
Activity: 2674
Merit: 1226
Livecasino, 20% cashback, no fuss payouts.
Cool to see Sportsbet.io come in here and speak for themselves. Will be much cooler if they actually address some of the things that's putting them in the D category. New promotions are all welcome, but if the old problems can't go away, it's something that players never forget.

High claim to have most responsive chat agents too! Are they also good at discussing technical issues?
legendary
Activity: 3934
Merit: 1061

Hi Guys,

I just stumbled over this thread! apologies for the delay! Im new to looking after some of the customer comments here on the forum but have been with Sportsbet.io from the start.

So ANY questions you want to ask me, ill answer them 100% honestly.. regardless if you agree with the answers or not.  Tongue Tongue

We have some great things happening in 2019 and we want you all on the journey with us.

This week we launched Horse Racing! come to our site and check it out..

I wish I could tell you what my boss is doing next week in a Western European Country, but its Soccer season and some BIG competitions are playing in Western Europe! As soon as I can, Ill tell ya.  Wink  ( Remeber this COMMENT!)

We have a Superbowl Free Spin promotion going on this weekend. Check out our promo page for more detail.

We have the most responsive 24/7 live chat sportbook chat agents on the planet, come and test them out! any probs at all, message/post them here and Ill look after it.   Cool

thanks lads,

Steve
sportsbet.io



Hi Steve,

Thanks for posting in this thread and for the PM today. Here are some of the reasons for the "D-" rating.

1. Margins - The margins (odds) at Sportsbet are very high. It's almost impossible for a player to overcome that type of hold with vanilla lines.

2. Self exclusion - When a player asks for self-exclusion, Sportsbet steers the player towards taking a temporary ban.

3. Areezy - Under no circumstances should a book be able to cancel a futures play. Areezy has given me permission to look into his account. If there is something that is missing, please PM.

4. KYC/AML - There are rare cases where KYC may be required. Sportsbet is heavy handed on KYC and confiscated 21.5 BTC form a player of which 15 BTC was from his deposit.

5. Double spend claims - Sportsbet should wait for 1 confirmation if they are going to confiscate funds for an "accused" double spend attempt.

6. Communication - A PM was sent to all books asking if they banned players from the UK or US. Every book replied within a day except Sportsbet.
legendary
Activity: 2693
Merit: 3061
Make winning bets on sports with sportsbet.io!

Hi Guys,

I just stumbled over this thread! apologies for the delay! Im new to looking after some of the customer comments here on the forum but have been with Sportsbet.io from the start.

So ANY questions you want to ask me, ill answer them 100% honestly.. regardless if you agree with the answers or not.  Tongue Tongue

We have some great things happening in 2019 and we want you all on the journey with us.

This week we launched Horse Racing! come to our site and check it out..

I wish I could tell you what my boss is doing next week in a Western European Country, but its Soccer season and some BIG competitions are playing in Western Europe! As soon as I can, Ill tell ya.  Wink  ( Remeber this COMMENT!)

We have a Superbowl Free Spin promotion going on this weekend. Check out our promo page for more detail.

We have the most responsive 24/7 live chat sportbook chat agents on the planet, come and test them out! any probs at all, message/post them here and Ill look after it.   Cool

thanks lads,

Steve
sportsbet.io

legendary
Activity: 3934
Merit: 1061
Hey Peeps-

I've been trying to access to my Anonibet account since September, 2017.

https://bitcointalksearch.org/topic/m.21877924

Anonibet hasn't been active here since July 24, 2018.



Anonibet hasn't been active on Twitter since August 11, 2018

https://twitter.com/Anonibet

When I try to log-in to my account, I am asked to email Support from my original registered email account; which I have done.

I am wondering if Anonibet has already exited; but you have them listed as a "C" rated Sportsbook.

Can you help get in contact with Anonibet; I'd really like some assistance in accessing my account.

Much appreciated!





Check PM. You should be good to go. Anonibet even made an appearance in their thread today.
legendary
Activity: 3934
Merit: 1061
One last warning prior to the Super Bowl. It's highly recommended to only have money in top books until some payouts after the Super Bowl. Some books may take the added money from Super Bowl bets as an opportunity to run with player's funds and close shop.
That is the worst financial decision anyone could really make. If you own a sportsbook and many people gamble on your website for the super bowl that means you are getting great customer numbers and wagered amounts. Even tough the odds are probably against the sportsbook on that game (its likely that the winner is getting less odds but still a loss) you will get that back from the customers who found out about your website during the search for superbowl betting.

Everyone could bet on big websites like nitrogen and so forth which means if they are not going with big ones and select your smaller website, do not run them away from you, find a way to keep them, offer people who bet on superbowl some promotions and bonuses for the next bets they will have, that way you can steer them away from big websites to yours, running away can give you one big win but keeping them there will give you big wins all the time.

In the past, there have been fiat books that left right after the Super Bowl. One had a unique line and others have given away some nice bonuses for the Super Bowl. If a book plans to leave, next week is the time to do it. Half the bitcoin books have gone under.
legendary
Activity: 1512
Merit: 1041
One last warning prior to the Super Bowl. It's highly recommended to only have money in top books until some payouts after the Super Bowl. Some books may take the added money from Super Bowl bets as an opportunity to run with player's funds and close shop.
That is the worst financial decision anyone could really make. If you own a sportsbook and many people gamble on your website for the super bowl that means you are getting great customer numbers and wagered amounts. Even tough the odds are probably against the sportsbook on that game (its likely that the winner is getting less odds but still a loss) you will get that back from the customers who found out about your website during the search for superbowl betting.

Everyone could bet on big websites like nitrogen and so forth which means if they are not going with big ones and select your smaller website, do not run them away from you, find a way to keep them, offer people who bet on superbowl some promotions and bonuses for the next bets they will have, that way you can steer them away from big websites to yours, running away can give you one big win but keeping them there will give you big wins all the time.
hero member
Activity: 1834
Merit: 523
The ratings is help to us to know what is best and good bitcoin sportbooks so we can decide where we gonna play because in this thread we can see there is a lot of list of the bitcoin gambling site and they have different criteria to grade and newbie who want to gambling their money who number 1 benefits this.
legendary
Activity: 2674
Merit: 1226
Livecasino, 20% cashback, no fuss payouts.
If money were returned because of self exclusion, then many would be betting futures/outrights and excluding themselves when the future bet looked bad.

Many books have rules in place that are never invoked. Confiscating funds because of self exclusion should not be invoked. The player should be banned and all winnings paid along with futures that may accrue after self exclusion.

By the letter of the law, Sportsbet is allowed to confiscate the player's funds. If Sportsbet does confiscate money, it is showing to be a lower tiered book. This type of situation is why sportsbet does not have a high rating.

I'm glad you're keeping track of this. There are so many shady dealings going on especially just because these guys can hide behind a non-identified entity of an online casino, and it's really good you make it known about these guys.

Letter of law doesn't make things right, and I'm sure even TOS can be argued to be unfair. Simply put, you can't steal a person's money, whether or not the person did a bad thing.

I agree that you can't return funds after self exclusion, that is open to abuse. Ban player, let them only access tickets. Then settle the tickets and that is it.
legendary
Activity: 3934
Merit: 1061
legendary
Activity: 3934
Merit: 1061
One last warning prior to the Super Bowl. It's highly recommended to only have money in top books until some payouts after the Super Bowl. Some books may take the added money from Super Bowl bets as an opportunity to run with player's funds and close shop.
legendary
Activity: 3934
Merit: 1061
Another black eye for Sportsbet is that if someone asks for self-exclusion, Sportsbet steers them towards a temporary ban.

Quote
...........Your wellbeing is of the utmost importance. Therefore I would like to share the following information  with you; we can offer you:
1-week self-exclusion.
1-month self-exclusion.
6-month self-exclusion.
This gives you time to reflect on your situation and allows us to check in with you after your self-exclusion period to see if there is any further assistance we can offer you........................
legendary
Activity: 3934
Merit: 1061
Sportsbet's reply in this thread https://bitcointalksearch.org/topic/sportsbetio-need-some-help-and-serious-advice-5103517

Quote
Hi,

Please be advised we have been in regular contact with areezy regarding this self-exclusion procedure over a period of time. It became apparent that WE had to place areezy on a Permanent self-exclusion due to the claims of serious gambling issues ( Which, he is openly admitting here )

When the decision is reached and action is taken by us, any open bets are voided and money returned to the customer. ( areezy, we are still waiting for your reply to our last communication regarding Wallet so we can return the voided bets )

I was here when the Sportbet team voided the bets and it didn't matter if it was top placed team, or bottom-placed team. It was just important to cancel these and close this account down in the best interest of our customer.

I won't be going into any more detail about this case, as im sure you all understand there is a fair bit of information not mentioned here that doesn't need to be brought out to the public domain.

'areezy' please give the odds talk, the calculations and sports betting in general a rest for a while, a break is as good as a holiday hey?

regards,

Steve,
Sportsbet.io



If money were returned because of self exclusion, then many would be betting futures/outrights and excluding themselves when the future bet looked bad.

Many books have rules in place that are never invoked. Confiscating funds because of self exclusion should not be invoked. The player should be banned and all winnings paid along with futures that may accrue after self exclusion.

By the letter of the law, Sportsbet is allowed to confiscate the player's funds. If Sportsbet does confiscate money, it is showing to be a lower tiered book. This type of situation is why sportsbet does not have a high rating.
jr. member
Activity: 47
Merit: 1
Sportsbet.io has broken their own t&c.

I requested a self exclusion back 7-7-2018 for permanent and they lifted my self exclusion when I asked them to on 4-8-2018. After this I lost alot of money which they do not want to return. But I read on askgamblers alot of people with the same cases where people were permantely banned and unbanned after they got their money back. I cannot report sportsbet because they are not listed on askgamblers and their regulator curacao e gaming never gets back to me. I battled this with them back and forward because I had lost alot of money ever since they had unblock my permanent ban and they keep on giving me the excuse that because my permanent ban was assisted on me wanting it because of bonus issues and not because of gambling problems, they decided to lift the ban. This is a unbelieveable excuse not to pay back my funds right because I have seen a dozen of complaints on askgamblers regarding this where casino's would lift self exclusions and then they would have to pay back the customer loses. The problem here is that I have no help, sportsbet is not listed on askgamblers and the regulator licensed company 'curacao' never got back to me.

Now my account was unbanned for months and they let me contineu playing as they did not want to give me back my money nor did they care about the permanent self exclusion. In december I had enough of the casino and I decided to self exclude my account for 150 days because I had ongoing bets (liverpool winning premier league etc) and they replied that they were okay with self excluding me temporary and offered me one day, one month or 6 months. I have attached pictures to this post. I never told them how many days I wanted to stay banned figured me saying 150 would be enough information and also they said that my account remains banned untill I choose one of the 3 options. So the contact stopped as I hate this casino, however I had ongoing bets and I emailed them this week about it. Suddently they decide that my account stays banned but now permantenly and they want to return my initial stakes. This is unbelieveable because I placed the premier league winner at 5.85 odds and now its at 1.33 odds on their website, I am being completely robbed because everyone knows that liverpool will win the league.

I don't know what to do. I hope anyone can help me.

https://imgur.com/a/pKjQZYS
https://imgur.com/a/5JMoi1X
https://imgur.com/a/ekOzNin


he email:
We have now placed your Sportsbet.io account on a 24 hour cool off period which will finish on 07 December at 12:07 AM GMT. You will not be able to access your account for this time period.

We will endeavour to comply with our self-exclusion policy but, will not be held accountable or liable if you attempt to open any new accounts or play on our site.

During this time a customer service representative will be in contact with you to discuss your request and to inform you of some of the options available to you.

Many Thanks

Sportsbet.io Compliance Team 

7-12-2018
I would like to assure you that your Sportsbet.io account will remain closed while we await your response to our self-exclusion options

In addition, I would like to share that information with you again. 

At Sportsbet.io we offer a platform and services that enable our clients to enjoy gaming and betting. Our aim is to provide you with a safe, secure, regulated environment which will give you a pleasant and rewarding experience. We encourage our clients to enjoy our services, while gambling, without spending more money than they can afford to lose, spending too much time or allowing their gambling to cause a negative effect on their lives.

It is very important not to rely on paying for life's necessities with possible gains from gambling as this is not guaranteed in any-way.
 
Sometimes a short break away can be really useful in assisting you with gathering your thoughts and stopping you from making any rash decision that you wouldn't usually make in a stressful situation. On occasion, longer or even a permanent break is the best solution if you are struggling with the negative effects you have informed us your gambling is having on your daily life.

Your wellbeing is of the utmost importance. Therefore I would like to share the following information  with you; we can offer you:
1-week self-exclusion.
1-month self-exclusion.
6-month self-exclusion.
This gives you time to reflect on your situation and allows us to check in with you after your self-exclusion period to see if there is any further assistance we can offer you.

If after reviewing our self-exclusion process, you still require a permanent self-exclusion, please inform us in your response.

A response will be required to the following email in order for us to assist you promptly so, please take the time to read through the full.

Please see a link to our Sportsbet.io self-exclusion terms and conditions,
https://sportsbet.io/support/responsible-gambling-terms-and-conditions

Once you have self-excluded, you will not be able to access your account for the time period selected. This will not be reversed for any reason. We will endeavour to comply with our self-exclusion policy but, will not be held accountable or liable if you attempt to open any new accounts or play on our site.

8-12-2018
As we have not received the requested response to our self-exclusion options, sent to you early morning and evening of the 7‌th December 2018, your account will remain closed until you are ready to discuss further.

Edit pictures:

https://imgur.com/a/0yVCoZv
https://imgur.com/a/0j9DAIe

I messaged them clearly to be self excluded for 150 days so that I can collect my bet after if it wins and now they just void it and choose to permanent self exclude me when in the beginning they didnt they gave me options to be self excluded for the selected days!
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