After several emails, chats with live support and messages here in this forum, I couldn't even get a word from 1xbit about my situation.
Hello lemonn,
you have received a reply to your main email at the moment of closure. Using multiple accounts to receive bonuses twice and for arbitrage betting is prohibited at 1xBit.
Accordingly to the Terms and Conditions placed on the site, your accounts should be closed with a refund provided. The ~25 mBTC of deposits on the account
[email protected] is way lower than the sum of your withdrawals - thus refund is no longer required.
1xbit.com stole my money.
1xBit doesn't stole money.
In case of an account being closed - our security checks it and, depending on the results, restores or refunds it - in both scenario funds are being returned to a player. It is written in our ToS and seen here on the forum.
The same pattern should apply here, once we got a reply about your case - we will post it in this thread. But still you will receive an email in case you didn't yet.
Sincerely,
1xBit team
1xbit dont want to pay my money, they refuse to give me my money, they steal from me!
I sent email, writing on chats, everything I did and they not responding to me anymore, and they not give me my money.
They refuse to give me the money I have on the account, they just logged me out from my account, and not give me anymore access. They stop collaboration without refund, or give me to withdraw my money. This is insane. If there is some 1xbit support on this forum, can help to get my money back to me, otherwise, this is big scam.
Account number: 319728587
Photo of the account before they logged me out:
https://ibb.co/92Hpf2WSTILL NOT ANSWER,NO MONEY, NOT REFUND NOTHING!!! MY ACCOUNT STILL CANNOT LOGIN!