they admit they took 0.5 BTC from my account
It would be fair to mention that we have re-opened your account, so you were able to withdraw your deposits.
The winnings weren't received in a fair way, thus they were returned to the bookmaker.
Hi 1xbit
Please respond to the following:
Hello Andandy,
unfortunately, the team that operates on this forum doesn't have direct access to players accounts.
We can ask the security team to check someone's account, but we don't see the info ourselves due to privacy reasons.
The only way to receive the exact reason is to request it from the connected to your 1xBit account email.
Sincerely,
1xBit team