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Topic: [REsolved] 1xBit.com suspended account without a reason - No replies - 4.3 BTC (Read 5482 times)

newbie
Activity: 11
Merit: 0
ya .. scammy fux just did it to me too .. won 4 parlay toto but one selection lost on spread +1 with ML WIN LOL >>>> ... https://imgur.com/bxJkiY7
newbie
Activity: 5
Merit: 0
Hi people,

On 1xBit.com i have deposited 0.100009602783711847 Ethereum for $45.8 value on Jul-27-2018 02:50:11 PM +UTC over 14 days 10 hrs ago and over 85774 Ethereum block confirmations and still today after having immediately opened a complaint a few hours after my payment, I have not received anything on my account, and the assistance of 1xBit.com keeps repeating me after more than 14 days 10 hrs ago and always with the usual copy and paste of sentences pre-compiled, who are working on it, let's see if they answer here they solve the problem (of course I have screenshots and copies of the email).

In fairness this is my proof of deposit of the ethereum on 1xBit.com:

https://etherscan.io/tx/0x49426a2248edaae5d3eb14c8cdeff0c9ac25a53f7e21863537145e5efc676608

Let's see if they credit my money or if they steal or SCAM them!

Dear 1xBit.com we look forward to hearing from you!
newbie
Activity: 2
Merit: 0
hero member
Activity: 1344
Merit: 507
The same situation.0,37 btc.Acoount 17625661 blocked [email protected] keep silence.
Did you not take a look at the Online Gambling Scams?
newbie
Activity: 2
Merit: 0
The same situation.0,37 btc.Acoount 17625661 blocked [email protected] keep silence.
sr. member
Activity: 336
Merit: 250
Do you have relationship with 1Xbet, the famous fiat bookie? Your UI and their UI looks same, I assume you are owned by 1Xbet, if not, maybe you use their casino implementation.
Yeah i just see 1Xbet site looks same maybe the different Xbit just accepting Bitcoin to play in their site.

Exactly. I asked 1xbet support, and got the confirmationn of my question. But i worry more, dare not play here. You know why? 1xbet is notorious of confiscating customers' funds.

http://www.top100bookmakers.com/comments/1xbet.php

Hmmm interesting isnt it?
sr. member
Activity: 1064
Merit: 264
This can never go by as a non-scam.

Even though they have "solved" the issue (which they actually haven't - voiding 8 BTC of winnings) members need to be warned of them and reputation should not be taken down.

It's funny how they voided your 8 BTC winnings because they felt like they made a mistake on their odds.

I'm going to sign up on 1xBit and from now on everytime I go on to lose a bet I'll send their support an e-mail explaining how I feel like the odds were misplaced and those funds need to be returned.

Classic act. You should close.
legendary
Activity: 2002
Merit: 1016
Not the perfect solution but at least you unlocked my account and gave me my funds back.

I deleted my negative trust rating and told the relevant users to take you down from SCAM list.

What stays in mind is: In total you voided winnings of 8 BTC (-> Zenit St. Petersburg - Sohar).

So in the end I had no profit at 1xbit. Good deal for you.

h4ns, not the perfect at all, i'm agree. But it's the best i can do at the moment, sorry. It's just not in my capacity.
I can say we are working on better solutions for disputable issues. And such cases are rare.

Good, that this situation has been resolved, h4ns confirmed that, so case can be considered as closed. Account has been unlocked, but it seems, that the problem has not gone.
I think that everyone is interested in what was the reason for the blockade. Who made the mistake?
Players should know about such things in order to avoid similar situations in the future.
sr. member
Activity: 246
Merit: 250
Was the website fine up until that point? Did you ever get successful withdrawals from them?

Yes I made one withdrawal right at the beginning before I placed a bet just to test it out and it worked fine.

I had an issue before where I placed some bets on "Zenit St. Petersburg - Sohar Club" and won around 5 BTC (e.g. a bet with an 135.00 odd). 1xbit voided all the bets because the match was played 2x40 mins instead of 2x45 mins. Actually I had a disadvantage and the bookie had the advantage because the bets I placed were on handicaps, over goals, team goals and so on.

That'd been another 5 BTC + 3 BTC from the other match, so in total they voided winnings of around 8 BTC.
Voiding 8 BTC of winnings by stupid claims by the bookie is just unacceptable ,first they messed up their odds and starts holding peoples account for 3 weeks and come up with an answer that they are voiding the bets  Huh the funny thing is they voided a match that played for 40 minutes instead of 45 minutes and the user was wagging handicap bets,if the players lost their bet what would be the decision by the bookie,how much money have you refunded for the entire match including losses.
newbie
Activity: 57
Merit: 0
Not the perfect solution but at least you unlocked my account and gave me my funds back.

I deleted my negative trust rating and told the relevant users to take you down from SCAM list.

What stays in mind is: In total you voided winnings of 8 BTC (-> Zenit St. Petersburg - Sohar).

So in the end I had no profit at 1xbit. Good deal for you.

h4ns, not the perfect at all, i'm agree. But it's the best i can do at the moment, sorry. It's just not in my capacity.
I can say we are working on better solutions for disputable issues. And such cases are rare.
legendary
Activity: 3500
Merit: 1354
I didn't play much, registered on December 20, placed 20-30 bets and everything was alright until the match Tus Koblenz-Turanspor.

h4ns, I have an update.

***

Sorry for the delay in our response. It took time to investigate this issue in details.
Unfortunately we are forced to cancel the bets on TuS Koblenz – Turanspor Mannheim match.
All your bets on this specific event were refunded. Your account and funds are unblocked for withdrawal.
We apologize for inconvenience.

***

This is the official position. Yes, this match is the reason. Bets on this match were refunded all the others were unblocked. I can't do more, sorry.
This is an unfortunate decision ,what if the match results were the other way round,what if he lost that bet with an upset will you come up with the same decision,if you mess up something,you have to take the responsibility and make sure it never happens again rather than canceling the bet and closing the issue like this.

Exactly the same question I want to ask. I think it will be different if h4ns lost the bets, and they will not really care about it because they did not need to pay something for their own fault.
They should double check on any odds they are offering to players to avoid this issue. If they found something wrong with the odds then they can reject the bets placed by players then remove/revise the odds.
sr. member
Activity: 301
Merit: 250
1xBit.com deserves every bit of negative feedback left.

Sounds like they dont like the odds they offered and now after fucking the OP around for 3 weeks they decide not to pay out.

Investigation summary:

After 3 weeks looking for dirt on you as an excuse not to pay we cant find anything but we have decided just not to pay you anyway because we dont want to.


Only an idiot would use this service again.

You are right, if you default members do not give him red, I think they won't pay to OP, they deliberately scam people, also there is one more scam accusation: https://bitcointalksearch.org/topic/unsolved-1xbitcom-withdrawals-blocked-betting-blocked-no-answers-3934-btc-1780490

And fiat bookie 1xbet is scam site as well.
member
Activity: 143
Merit: 40
Was the website fine up until that point? Did you ever get successful withdrawals from them?

Yes I made one withdrawal right at the beginning before I placed a bet just to test it out and it worked fine.

I had an issue before where I placed some bets on "Zenit St. Petersburg - Sohar Club" and won around 5 BTC (e.g. a bet with an 135.00 odd). 1xbit voided all the bets because the match was played 2x40 mins instead of 2x45 mins. Actually I had a disadvantage and the bookie had the advantage because the bets I placed were on handicaps, over goals, team goals and so on.

That'd been another 5 BTC + 3 BTC from the other match, so in total they voided winnings of around 8 BTC.

full member
Activity: 240
Merit: 100
@h4ns I'm glad you were able to at least get your original $$ back. I think it was settled in a fair manner if the odds were really that out of wack (even odds for a team that had a 99% chance to win or whatever). However, your wager should have been voided and refunded that day and your account not blocked instead of 3 weeks with a blocked account. That is pretty messed up...

Was the website fine up until that point? Did you ever get successful withdrawals from them?
legendary
Activity: 1946
Merit: 1427
I didn't play much, registered on December 20, placed 20-30 bets and everything was alright until the match Tus Koblenz-Turanspor.

h4ns, I have an update.

***

Sorry for the delay in our response. It took time to investigate this issue in details.
Unfortunately we are forced to cancel the bets on TuS Koblenz – Turanspor Mannheim match.
All your bets on this specific event were refunded. Your account and funds are unblocked for withdrawal.
We apologize for inconvenience.

***

This is the official position. Yes, this match is the reason. Bets on this match were refunded all the others were unblocked. I can't do more, sorry.


You can't do more? You owe him 4.3 Bitcoin, that is what he won, doesn't matter if it was a mistake or not, you promised that to him. You have to pay up.
It would be horrific and really bad for the community if a site like this could get away with this kind of bullcrap.

It's literally one of your biggest points;

[1xbit.com is the online sportsbook and casino for the players who likes high odds and lots of wagering options including live betting. The site runs smoothly and is designed to highlight its sportsbook offering.

Now there is a player who won alot with high odds against him, and you decide not to pay him? What are you expecting? If this users would've not posted this you would've not even responded to it. Sad that it took you guys 3 weeks to give this as a response.
legendary
Activity: 2254
Merit: 1043
1xBit.com deserves every bit of negative feedback left.

Sounds like they dont like the odds they offered and now after fucking the OP around for 3 weeks they decide not to pay out.

Investigation summary:

After 3 weeks looking for dirt on you as an excuse not to pay we cant find anything but we have decided just not to pay you anyway because we dont want to.


Only an idiot would use this service again.
hero member
Activity: 1694
Merit: 541
I didn't play much, registered on December 20, placed 20-30 bets and everything was alright until the match Tus Koblenz-Turanspor.

h4ns, I have an update.

***

Sorry for the delay in our response. It took time to investigate this issue in details.
Unfortunately we are forced to cancel the bets on TuS Koblenz – Turanspor Mannheim match.
All your bets on this specific event were refunded. Your account and funds are unblocked for withdrawal.
We apologize for inconvenience.

***

This is the official position. Yes, this match is the reason. Bets on this match were refunded all the others were unblocked. I can't do more, sorry.
This is an unfortunate decision ,what if the match results were the other way round,what if he lost that bet with an upset will you come up with the same decision,if you mess up something,you have to take the responsibility and make sure it never happens again rather than canceling the bet and closing the issue like this.
copper member
Activity: 1498
Merit: 1528
No I dont escrow anymore.
I didn't play much, registered on December 20, placed 20-30 bets and everything was alright until the match Tus Koblenz-Turanspor.

h4ns, I have an update.

***

Sorry for the delay in our response. It took time to investigate this issue in details.
Unfortunately we are forced to cancel the bets on TuS Koblenz – Turanspor Mannheim match.
All your bets on this specific event were refunded. Your account and funds are unblocked for withdrawal.
We apologize for inconvenience.

***

This is the official position. Yes, this match is the reason. Bets on this match were refunded all the others were unblocked. I can't do more, sorry.

To me this sounds like you made a mistake on the odds and now the players have to take the fall.
member
Activity: 143
Merit: 40
Not the perfect solution but at least you unlocked my account and gave me my funds back.

I deleted my negative trust rating and told the relevant users to take you down from SCAM list.

What stays in mind is: In total you voided winnings of 8 BTC (-> Zenit St. Petersburg - Sohar).

So in the end I had no profit at 1xbit. Good deal for you.
newbie
Activity: 57
Merit: 0
I didn't play much, registered on December 20, placed 20-30 bets and everything was alright until the match Tus Koblenz-Turanspor.

h4ns, I have an update.

***

Sorry for the delay in our response. It took time to investigate this issue in details.
Unfortunately we are forced to cancel the bets on TuS Koblenz – Turanspor Mannheim match.
All your bets on this specific event were refunded. Your account and funds are unblocked for withdrawal.
We apologize for inconvenience.

***

This is the official position. Yes, this match is the reason. Bets on this match were refunded all the others were unblocked. I can't do more, sorry.

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