Another wirex issue...
I was saving BTC to buy a bike. After weeks searching for the right bike I finally found it at a sale and I was going to buy using wirex. In the final step of the payment process an error occured, apparently I don't have enough limit even though I though I was a verified user. So my wirex app screen appears as verified profile (hence why I though I was verified), but at the website I just saw the verification is in process. That was misleading (the misinterpretation of profile verification and account verification was mine but the app DOES have a bad user experience/interface).
Second thing is, I submitted the documents to verification in early March, it should be done by late March, but now it is almost July and it is still not verified. I though of several options to buy that bike (see below), but all of them don't work.
Options to spend my money:
1) pass the money to a friend of mine who is a verified wirex user so he can buy it for me. I cannot pass him GBP through wirex, only BTC. As I already passed my BTC to GBP, I couldn't send him GBP. Also, I didn't find a way to pass my GBP back to BTC to send it to him (even though I'd probably lose money with all these conversions). So, dead end.
2) unverified card limit for buying online/offline is 800GBP, not enough.
3) I could travel to the store city (~100km) and do an offline purchase, only 2 purchases would be enough. But the store opens on Monday and by Monday wirex new limit will not be 800GBP but 100 GBP. So, 16 purchases of 100 GBP. It doesn't seem like a good option (if the store agree to do that). At least wirex doesn't seem to have a max number of daily POS purchase.
4) I cannot withdraw the money and travel to the store city (~100km) because the daily limit is 160 GBP until June 26. After June 26 the limit will be 100 GBP (buy and withdraw). As we pay a fee each time I withdraw I'll lose a lot of money. Besides, by the time I get all the money the bike might have been bought.
5) I cannot send GBP to a different account with a higher limit (bank, leupay, monzo...).
Apparently there is also a max lifetime usage of 800GBP, so it would make all the option above unfeasible (even though it is possible to load the card with more than 800GBP, as I
stupidly did, the lifetime transactions limit is 800 GBP).
References:
https://help.wirexapp.com/hc/en-us/articles/115001824585-Wirex-unverified-card-limitshttps://wirexapp.com/send-money/united-kingdom/app.htmlhttps://wirexapp.com/features/instant-transfers.htmlMy hope is that the verification process goes faster than it has been going so far and by the time I get a higher limit the bike is still there. I open a request under verification process to wirex. I'll post the results here.
Seriously, I feel like it is easier to put money on wirex (there is even a bank transfer option) but harder to take it out (there is not even a bank transfer option).