500 CASINO 🎰 €1 MIL INSTA-BONUS BONANZA ⚽️ WHEEL, CASINO, SPORTS, PLINKO BATTLE - page 32.

UserU

hero member

Activity: 2128

Merit: 532

FREE passive income eBook @ tinyurl.com/PIA10

🔥 Three major updates are live! 🔥

- TRX deposits & withdrawals. Quick and low fees at your convenience!

- Cross-Chain support for USDT (AVAX, BNB, Polygon, etc); USDC coming soon. We all despise ERC20's massive fees so you can breathe a sigh of relief!

- Segregated crypto balances, so you are able to keep track of each each one. To find out more, read here

UserU

hero member

Activity: 2128

Merit: 532

FREE passive income eBook @ tinyurl.com/PIA10

🎮 PGL Majors 2022 🎮

Bonuses, promotions, rewards - you name it!

The PGL Major in Antwerp is right around the corner, be sure to check out what 500 Casino has prepared for the players during the whole tournament!

Details @ https://bit.ly/3sndIAZ

Over $400,000 win on Evolution's Instant Roulette by Si Fuera. Holy moly!

Try your luck @ https://bit.ly/3ygPITZ

UserU

hero member

Activity: 2128

Merit: 532

FREE passive income eBook @ tinyurl.com/PIA10

⚽ May's Kick-Off ⚽

May has just begun and we have prepared another promotion for you. Place a winning bet with the highest odds and have the chance to receive additional prizes!

Details @ https://blog.500.casino/may-kickoff/

In the meanwhile, look who's driving that fabulous Fiat 500 from our previous Easter event!

UserU

hero member

Activity: 2128

Merit: 532

FREE passive income eBook @ tinyurl.com/PIA10

Latest updates of the week!

Now accepting BNB! 💵
It's now possible to deposit BNB on the BSC blockchain on 500.Casino!
We will be implementing support for more blockchains in the near future.

New deposit methods for various countries 💰
   - Visa/Mastercard - Brazil (BRL)
   - Visa/Mastercard - Latin America/Mexico (MXN)
   - EU Banking SEPA Transfers - Germany, Austria, Switzerland
   - BPP IP - Latin America

Sportsbetting updates ⚽ 🏈 🏀
- Combined both Esports and Sports under "My Bets"
- Added a new voucher with 300 uses: changelogsarecool
- Added duration Selector for Esports matches (24h, 7d, 30d in advance)

If you haven't done so, check it out @ https://500.casino/sports

Removed Waxpeer, TF2, DotA 2 & Rust 🎮
Due to low activity and a desire to improve the quality of the site overall, we have chosen to remove Waxpeer, TF2, DotA 2 & Rust.

Misc updates 🔧
- Added XP Calculator
- Added feature to show your spot in a current Royale
- Edited Royale formula

Have you made sure to join our Telegram channels?
Normal Telegram link: https://t.me/fivehundredcasino
Get all the latest updates, promotions, and some exclusive vouchers straight on our Telegram!

VIP Telegram link: https://t.me/+Pt1YcZU-RYE1MGJk
The VIP Telegram, is our way to reach out directly to all our VIP users. This includes exclusive VIP vouchers, VIP promotions, but also the weekly and monthly bonus that has to be claimed through a link posted on the Telegram each week/month.

UserU

hero member

Activity: 2128

Merit: 532

FREE passive income eBook @ tinyurl.com/PIA10

Less than 12 hours before the poll ends for supporting a new coin, which one are you after? Some SHIBBY or TRON? 👀

Vote in the poll below!

Quote from: babygun on April 30, 2022, 02:15:48 PM

That's something I also don't get. It is rarely that an admin of a casino site comes to the forum and admits they made a mistake (which can always happen). It seems to be that the case is solved and Betesports even got a nice compensation.

Happy to see another coin been added!

Indeed, it might be hard for someone, let alone an owner to admit to some fault. Kudos to that

babygun

sr. member

Activity: 2170

Merit: 254

Quote from: Eureka_07 on April 30, 2022, 03:55:39 AM

Quote from: Betesports on April 29, 2022, 11:24:44 AM

There seems to be a misunderstanding on part of @Betesports.
Mate, you should know that they already cleaned up your account from the connection to the organized group. Even compensated you with $100. This issue has been solved already. So why act like that.

That's something I also don't get. It is rarely that an admin of a casino site comes to the forum and admits they made a mistake (which can always happen). It seems to be that the case is solved and Betesports even got a nice compensation.

Happy to see another coin been added!

Eureka_07

sr. member

Activity: 1764

Merit: 260

Binance #SWGT and CERTIK Audited

Quote from: Betesports on April 29, 2022, 11:24:44 AM

There seems to be a misunderstanding on part of @Betesports.
Mate, you should know that they already cleaned up your account from the connection to the organized group. Even compensated you with $100. This issue has been solved already. So why act like that.

UserU

hero member

Activity: 2128

Merit: 532

FREE passive income eBook @ tinyurl.com/PIA10

Quote from: Betesports on April 29, 2022, 11:17:45 AM

Hello
User U, I never have been accused of anything here on this site, they never warned me about anything. So I don't know who is being dishonest here, You or the site in question. Time ago they have asked me to provide documents, which I did and my identity have been proven there. Secondly, I did receive an email from their part telling me that there has been a mistake and my account "shouldn't have been penalized". and for this they offered me 100 usd as a bonus.
I have played on esports and never been trying to profit from any error lines or something like that. Only bets that I think would win, something everybody does. I don't think this is a crime. My Ip has been the same, never tried to use VPN or something else. they can verify this. who is doing that type of thinks you mentioned, do not use their IP. Below the transcript of the email I received

Cossaq from 500 Casino <[email protected]>
4:00 PM (2 hours ago)
to me

You shouldn't have been penalized for what we're sorry.

We will return your initial bet together with the win. Also, you will be awarded extra $100 reward for all the inconvenience.

We are deeply sorry about the mistake we've made.

Heyo,

As Suspect has clarified earlier, your betting activity happened to coincide with some fraudulent activities that some other organized group were doing. As an unfortunate turn of events, the ban was mistakenly meted out.

But after double-checking, they reversed the ban and issued an apology, along with a bonus.

While the casino strives to eliminate any form of cheating, sometimes these kind of incidents happen.

If you were to come across any future difficulties, feel free to contact Support and they'll get it sorted out for you. No hard feelings

Betesports

newbie

Activity: 55

Merit: 0

Quote from: TheSuspect500 on April 29, 2022, 08:59:51 AM

Well, this is awkward. After you guys asked, I figured there's no harm in double checking all the bans and it looks like this particular user got caught in the crossfire.

His activity is very much synced with the fraudulent activity we've been fighting, but he's not part of any organized group as far as I can tell, therefore this wouldn't be a justification for a harsh ban.

We've reinstated his account and credited him for the win.

--

@Betesports : I've also added an additional $100 reward in your account as an extra apology for the trouble.
However, please note that this kind of betting pattern is subject to limitation and monitoring usually so I can't promise you'll have a flawless experience in the long run.

Sorry for the late response, but I have been traveling today

I dare you to tell in front of everybody here what I have done wrong. You don't apologize me directly if you think I have done "fraudulent activity". I never used any VPN, I sent you my ID next to my face. Winning is not a crime. Yes I choose carefully what to bet, but that's not against any regulation. If you do not want my business, I will be happy to go, but do not tell I'm a fraud because I'm not

Eureka_07

sr. member

Activity: 1764

Merit: 260

Binance #SWGT and CERTIK Audited

Quote from: TheSuspect500 on April 29, 2022, 08:59:51 AM

His activity is very much synced with the fraudulent activity we've been fighting, but he's not part of any organized group as far as I can tell, therefore this wouldn't be a justification for a harsh ban.
We've reinstated his account and credited him for the win.

That's really nice! As I thought he's innocent with this matter. It's great that you've opened up the case for rechecking if the user really did violated your terms by doing frauds, most entity don't really bother for doing it. You know, you'll lose a good costumer if you banned them with the reason that they didn't even did.

Quote from: yayayo on April 29, 2022, 08:40:42 AM

I'm sure they won't just accuse users by just one bets or more as they have their own kind of investigations based on the behavior of their players. I think what you are asking is confidential and they can't just give information to any users who are just going to ask and if they owe and explanation it is to the user.

They just did unbanned him

And I don't really see anything confidential for knowing what caused the ban. haha, good thing they're not like 1xbit.

Betesports

newbie

Activity: 55

Merit: 0

Quote from: UserU on April 29, 2022, 03:53:23 AM

Quote from: acroman08 on April 29, 2022, 03:45:06 AM

Quote from: UserU on April 29, 2022, 03:13:25 AM

UPDATE: I was informed by Support that the violation was indeed quite severe, hence the permanent ban. It's definitely something that one should not be doing when betting on matches.

You were given a second chance but you still committed the same offense which left the admins with no other choice.

wait, since Betesports got a second chance does that mean Betesports received a warning from the casino staff before the permaban? would you mind sharing when the warning was sent to Betesports?

anyway, here is the scam accusation Betesports sport created on the scam accusation board. still no screenshots though.

Yup, that was what I was told. As I'm not an admin, I'm not allowed to divulge further.

However, thanks for posting the link to the SA, I've forwarded this to the team.

Hello
User U, I never have been accused of anything here on this site, they never warned me about anything. So I don't know who is being dishonest here, You or the site in question. Time ago they have asked me to provide documents, which I did and my identity have been proven there. Secondly, I did receive an email from their part telling me that there has been a mistake and my account "shouldn't have been penalized". and for this they offered me 100 usd as a bonus.
I have played on esports and never been trying to profit from any error lines or something like that. Only bets that I think would win, something everybody does. I don't think this is a crime. My Ip has been the same, never tried to use VPN or something else. they can verify this. who is doing that type of thinks you mentioned, do not use their IP. Below the transcript of the email I received

Cossaq from 500 Casino <[email protected]>
4:00 PM (2 hours ago)
to me

You shouldn't have been penalized for what we're sorry.

We will return your initial bet together with the win. Also, you will be awarded extra $100 reward for all the inconvenience.

We are deeply sorry about the mistake we've made.

UserU

hero member

Activity: 2128

Merit: 532

FREE passive income eBook @ tinyurl.com/PIA10

Glad it's finally resolved, thanks Fufpek for clearing things up.

And now something that many of us have been waiting for, BNB deposits and withdraws are up!

We'll post a poll (Twitter) on what coin the community wants us to add next!

TheSuspect500

newbie

Activity: 20

Merit: 11

I guess we've learned something from this. Never say never

acroman08

legendary

Activity: 2436

Merit: 1104

Quote from: TheSuspect500 on April 29, 2022, 08:59:51 AM

-snip

glad you owned up to your mistake and gave compensation to Betesports for the inconvenience. I am not trying to scold you or anything, perhaps next time do a double-check like you did today before making a decision to prevent this from happening again. it would look bad on your side if this happens multiple times. again, it's good that you owned up to the mistake you made.

TheSuspect500

newbie

Activity: 20

Merit: 11

Well, this is awkward. After you guys asked, I figured there's no harm in double checking all the bans and it looks like this particular user got caught in the crossfire.

His activity is very much synced with the fraudulent activity we've been fighting, but he's not part of any organized group as far as I can tell, therefore this wouldn't be a justification for a harsh ban.

We've reinstated his account and credited him for the win.

--

@Betesports : I've also added an additional $100 reward in your account as an extra apology for the trouble.
However, please note that this kind of betting pattern is subject to limitation and monitoring usually so I can't promise you'll have a flawless experience in the long run.

yayayo

legendary

Activity: 1806

Merit: 1024

Quote from: Eureka_07 on April 29, 2022, 08:28:52 AM

Quote from: TheSuspect500 on April 29, 2022, 07:45:30 AM

We track a lot of data and patterns. It's almost impossible to be flagged with abusers if you're not one of them

The first thing I want to ask is that, how long does @Betesports have been playing to your site, can you verify that he's been playing for months already?
Second, how many times the user was caught synching with the fraudulent activity of the organized groups? Can't it be just a coincidence if happened only for once?

I'm sure they won't just accuse users by just one bets or more as they have their own kind of investigations based on the behavior of their players. I think what you are asking is confidential and they can't just give information to any users who are just going to ask and if they owe and explanation it is to the user.

ya.ya.yo!

Eureka_07

sr. member

Activity: 1764

Merit: 260

Binance #SWGT and CERTIK Audited

Quote from: TheSuspect500 on April 29, 2022, 07:45:30 AM

We track a lot of data and patterns. It's almost impossible to be flagged with abusers if you're not one of them

The first thing I want to ask is that, how long does @Betesports have been playing to your site, can you verify that he's been playing for months already?
Second, how many times the user was caught synching with the fraudulent activity of the organized groups? Can't it be just a coincidence if happened only for once?

TheSuspect500

newbie

Activity: 20

Merit: 11

Quote

I think that much better if you just return their main deposit

We're not malicious, I understand the reasoning behind it, but we did it once and look where it got us. These organized groups won't stop unless there's a real risk of them losing money.

Quote

I think the one user here that is complaining about the limitation may be part of that group

No, he's fine

Quote

if a user was not really part of the fraudulent betting on fix match but placed a bet on the match not knowing it, will he still be a suspect

We track a lot of data and patterns. It's almost impossible to be flagged with abusers if you're not one of them

zidanw

sr. member

Activity: 1162

Merit: 258

1xbit.com

That is good that you managed to track them and still give them their withdrawals but I think that much better if you just return their main deposit, that's just an opinion. I think the one user here that is complaining about the limitation may be part of that group. Anyway what if a user was not really part of the fraudulent betting on fix match but placed a bet on the match not knowing it, will he still be a suspect or has a chance that he will be banned in your site or it is all depends on the betting patterns?

TheSuspect500

newbie

Activity: 20

Merit: 11

We have identified and tracked an organized group of Russian betting accounts a couple of days ago. They were bypassing betting limitations with multiple accounts.
We banned about 10 accounts and let them withdraw their deposits.

The next day, they came back with 20+ accounts and did the same thing over again.

Our antifraud is complex and I can't go in details on how it works and what information we analyze because they would learn how to protect themselves better next time. We are also a participating member of the Esports Integrity Commission and have access to backchannel data about matches and betting patterns. Betting on fixed matches is fraudulent and a massive red flag.

Also, registering multiple accounts to dodge the betting limitations is a severe breach of the ToS.

Everyone is acting hurt and causing a scene because they got caught and they have money locked in the accounts. Unfortunately, this will serve as a tough lesson and as a deterrent to think twice before they attempt something like this next time.

Topic: 500 CASINO 🎰 €1 MIL INSTA-BONUS BONANZA ⚽️ WHEEL, CASINO, SPORTS, PLINKO BATTLE - page 32. (Read 16600 times)