Topic: 55.48974266 BTC sent to Binance mistakenly! - page 3. (Read 13401 times)

Thank you for your contribution. We are now at the final stage of support reply from Binance. I can not imagine that the funds can not be returned to the sender since it is provenly the address of the platform. 

It can happen to anybody and the mistake you made is not asking the owner of the account the certain address you ought to send the btc. Like HCP said whoever is the holder of private keys to the account moved the btc at 2019-05-05 04:01:42 which one hour few minutes after you send the transaction.
I think you should provide the block explorer information of the transaction with picture along with signin message from the wallet uae to sent the btc to raise a solid claim.

UPDATE
_______________________
Thank you for your email.
The time difference is relatively large from your withdrawal time in the video and time in the blockchain.
May I know the reason for this?
We wish you all the best in your future trading endeavors.
Please feel free to contact us if you have any further questions.
Thank you for your continued patronage.
Sincerely,
The Binance Support Team

.............................................................................

I wrote the proper answer with documents. We sent the BTC on 3th May but Coinpayments released them on 5th May due to security check. Will update you about the outcome.

Probably because of some KYC regulation blablas. But yes, i agree, a signed message or small transaction with an output previously clarified would instantly prove he's the owner of the BTC.. What do i know...


Nothing's fishy. His reddit account is <1 day old, with no karma or history. Most if not all subs on reddit require either of two before you can post submissions.

If they want to be absolutely sure, why are they asking for a video that can be faked, instead of a signed message from the funding address?

We immediately sent required documentation. Waiting for their refund.







We immediately sent required documentation and waiting for their reply which I will post here.

Dear user,

Thanks for your inquiry.

To handle your issue, please confirm that your account has passed level 2 verification first. We can not handle this issue for accounts under level 2.

In addition to that, please provide the information listed below:
1. The email address of your Binance account,
2. A video of the withdrawal record from the source wallet or exchange.

The video needs to meet below requirements:
a) You must appear in the video.
b) Please make sure the video shows your whole login process from the sender platform, website URL, and withdrawal records like transaction ID or hash and date. if you are using stargazer wallets, nano ledger or any other personal wallets, please show us the wallet address or public key in addition with Transaction details like Hash or TxID.
c) The video size should not exceed 20 Mb if you wish to submit an attachment in the ticket. You can also upload your video to your private confidential drive and provide us the available link to watch or download your video.

We won't proceed with your request if any of the mentioned details are missing. Due to the sensitive nature of the request, we need to investigate this thoroughly and be absolutely sure before we transfer any funds to an external address. Also, due to the time and effort involved in manual retrieval, we will require a processing fee of 0.01BTC.

Please have a consideration on the fee and let us know your decision. If you agree with the retrieval fee, please keep at least 0.01BTC in your Binance account for fee deduction. We will conduct the retrieval process as soon as we received your confirmation

We won't proceed with your request if any of the mentioned details are missing. Due to the sensitive nature of the request, we need to investigate this thoroughly and be absolutely sure before we transfer any funds to an external address. Also, due to the time and effort involved in manual retrieval, we will require a processing fee of 0.01BTC.

Please have a consideration on the fee and let us know your decision. If you agree with the retrieval fee, please keep at least 0.01BTC in your Binance account for fee deduction. We will conduct the retrieval process as soon as we received your confirmation.

Lol. Alright. That's pretty fishy..

I mean.. honestly.. they could answer with anything they want. But removing it.. come on..

https://www.reddit.com/r/CryptoCurrency/comments/bmmsq8/5548974266_btc_sent_to_binance_mistakenly_please/

This one is removed too. What's wrong with them?

Dear Community,

can you help and post this thread on Reddit? I will be really thankful to you all!



Dear Binance,

with great sorrow I have to tell you that your sender address 3DXbTjQ3k4sWQuMHFwej5oY7obU6rCaRpz linked to 1NDyJtNTjmwk5xPNhjgAMu4HDHigtobu1s (see attachment)

received mistakenly 55.48974266 BTC. The mistake occurs because our customer copied transaction confirmation

tx id: https://www.blockchain.com/de/btc/tx/f0d61e74a88aa7e3c6d8ecaac4ecdc1b8148bec191a1fefb32a74a17a806e35f

and pasted this into the address field.

Following transaction took place which is an obvious mistake

tx id: https://www.blockchain.com/btc/tx/2d21e8343bc1320896dae89a1ae3464c17ac2c2a359027060c099a36e057281d

Since your sender address 3DXbTjQ3k4sWQuMHFwej5oY7obU6rCaRpz linked to 1NDyJtNTjmwk5xPNhjgAMu4HDHigtobu1s belongs to your exchange platform we kindly ask you to start a refund process.

https://prnt.sc/nmqz89

http://prnt.sc/nmqz3z

Many thanks,
Tekin Ural

It shows as removed here.

Can you try creating it on r/Bitcoin, r/BTC or r/CryptoCurrency?

https://www.reddit.com/r/BinanceExchange/comments/bmn5op/5548974266_btc_sent_to_binance_mistakenly_please/

Can you upvote this for me guys - I will thank you for the rest of my life.

Create a post on reddit about this and keep sending them support tickets and tweets. If this gets some publicity (it’s 55 BTC, so it’s not that hard) they will have to help you. Unfortunately, many exchanges only give you attention if something blows up.

Thank you very much for your honest insights. Indeed, we can call it as a huge blunder, high definition virtual insanity. But it is a proven sender address whose owner is no one else than Binance. Sender and recipient are clear and I will post the result of their investigations here. Should be there today.

Alright, it seems to be proven now that this address is owned by binance.

However, this still doesn't mean that they are going to give you your coins back.

One should assume that they are going to do this, but they definitely don't have to.
They can either decide to keep it, because (1) it was your fault or (2) because their internal policy doesn't allow to manually access the private keys in such cases / initiate such transactions.


But i wouldn't rate binance as a company which will keep your coins. However, they still have the right to do so.

Sending 55+ BTC to a random address you received funds from is careless at least.

Indeed, they confirmed that the main address belongs to them, they just deny the 3DXbTjQ3k4sWQuMHFwej5oY7obU6rCaRpz. Thank you for sharing the proof.

Look at Avirunes' post above... he has proven the "3DXb" address belongs to Binance... they publicly stated on Twitter that the "1NDyJtNTjmwk5xPNhjgAMu4HDHigtobu1s" address is theirs... and UTXOs from that address are included with UTXOs from "3DXbTjQ3k4sWQuMHFwej5oY7obU6rCaRpz" in the transaction that sent you 12.086 BTC.

The logical inference is that as UTXOs from both those addresses were used in the same transaction, then those two addresses are controlled by the same entity...

Thank you for caring.

We received on 24th April 12.086 BTC from our partner which is a correct, smooth transfer.
tx id: https://www.blockchain.com/de/btc/tx/f0d61e74a88aa7e3c6d8ecaac4ecdc1b8148bec191a1fefb32a74a17a806e35f

On 3rd May we sent to the address which appears on our screen as sender 3DXbTjQ3k4sWQuMHFwej5oY7obU6rCaRpz  55.48974266 BTC
tx id: https://www.blockchain.com/btc/tx/2d21e8343bc1320896dae89a1ae3464c17ac2c2a359027060c099a36e057281d

But this was a mistake because 3DXbTjQ3k4sWQuMHFwej5oY7obU6rCaRpz is not the address of the partner but the sender address linked to binance main address 1NDyJtNTjmwk5xPNhjgAMu4HDHigtobu1s   It appeared on our screen as sender. Now Binance's sender address received the coins and immediately sent them to various addresses. https://www.blockchain.com/de/btc/address/3DXbTjQ3k4sWQuMHFwej5oY7obU6rCaRpz

Any reply is highly appreciated.

Here it goes,

The transaction from where you received 12 BTC first shares input from address 1NDyJtNTjmwk5xPNhjgAMu4HDHigtobu1s (which I had seen couple of times while doing some investigations) and it seems like Binance own it and they have addressed it here with their tweet (screenshot below). Since they both share the input in one transaction then it means that they both are owned by Binance and hence there goes that they are lying about them not owning that 3DXbTjQ3k4sWQuMHFwej5oY7obU6rCaRpz address and a strong proof that they indeed received the funds.


(Source)

Wait... I think I might have misread the OP slightly... or it was explained in a confusing manner...

Where or whom did you actually receive the 12.086 BTC from? Are you 100% sure that transfer was from Binance? Did you withdraw 12.086 BTC from Binance to your wallet? or did the person sending you 12.086 BTC say they sent it from their Binance account?

It is an obvious mistake. The address appeared on our screen as

Received April 24 2019 @ 1:05 PM To: My Bitcoin Wallet From: 3DXbTjQ3k4sWQuMHFwej5oY7obU6rCaRpz €64.964,42 12.086 BTC

We just used this address which is quite stupid.

Was this a withdrawal from Binance? If so, there's your proof they control the address.

It's no surprise 1LiRFPdJNTwLT6UWYQT3KoAB6BAKEa8iQe didn't receive it if you sent it to 3DXbTjQ3k4sWQuMHFwej5oY7obU6rCaRpz. That leaves the question: Why did you send it to 3DXbTjQ3k4sWQuMHFwej5oY7obU6rCaRpz?