Topic: Account unlock/balance recovery service - page 2. (Read 277 times)

Thanks for your comment.
The fees for legal action largely depends on the jurisdiction, and whether a solicitor or barrister needed to be involved.

The first 2 steps I mentioned are just some examples about what I can do to negotiate with the casino, and they're also part of the process.
Some players just cannot or don't know how to provide the proper documents, or they don't know how to get a second opinion from the management.
If the issue can be resolved at this stage, then it's happy ending for everyone.

If not, when we escalate the matter to a third party, they will also want us to mediate with the casino first.
If they see we have done the best effort to resolve the issue with the casino, but the casino still refuse to provide a solution, they will tend to serve a ruling/judgement in our favour.
So all the steps are just part of the process.

Excuse me for reluctant to share the proof here in public, there are numerous of reasons.
One of them is I used to have imposers stolen my proofs to scam other people, so I'm trying to prevent it from happening again.
But if you're a reputable member contacting me privately, I will be happy to share the proofs to you.

Legal action will be costly for the person wanting to retrieve his funds but the above two can be done by himself so why does he need you for doing that?

I'm more curious about what you have done before to your previous customers, you should be sharing proof of that. You could get clients when you provide screenshots or likes.

Thanks for the suggestion, I will look into the board to see if anyone needs help.

I do aware most of the crypto casinos are operating in grey area and has no physical office, so it'd be harder to force them for paying out.
However, if anyone happens to have issue with casinos located in above mentioned areas, I will be able to help.

Many of my clients are playing in casinos that operate in countries with strict regulations, however they still have problem with the casinos from time to time.
For example, some of my clients are doing stuff like arbitrage or courtsiding, most of the casinos have T&S against them, and could refuse paying out the winnings or even the whole balance.
However, in fact, it's a grey area but technically speaking, they have not broken any law, at least not in the UK or most of the EU countries.
So from the standing point of law, even though casinos have T&S prohibiting them from doing so, casinos have not justful cause to confiscate players' winnings or deposits.
Casinos can discontinue the "contract" with the players, but they have no jusful cause to confiscate players' funds.
As long as we escalate the matter to the correct agency, the casino will have to pay out eventually.

That's a good question -
There are different approaches depends on what's the issue about.

If the issue is simply the player cannot fulfill the casino's request, then we will try to resolve the issue with casino first.
For example, I have seen casino requesting some documents, including proof of funds from my client.
Even though my client had tried to provide the documents, but the casino kept rejecting it.
In this case I can help my client to provide the proper document and get the issue resolved.

If the issue is more complicated, I can try to get a second opinion from the management.
The outcome could be the account is reinstated, the account is closed but whole balance withdrawn, or the account is closed but deposit returned.

If the issue cannot be resolved through negotiating with the casino, then I will take the matter to a third party.
This could includes but not limited to legal actions. There are multiple agencies where I can escalate the matter to, depends on the issue and where's the company located.
If it comes to this stage, there will be some legal fees involved, so I'd only suggest to continue if you have a greater balance on the account.

And thanks for the advice, I will also make a post in service section.

Most of the issue here in forum was from a casino that has license to Curacao and no known physical office. Most of the Casino that registered in UK or other known country with strict regulations has no reported problem or the issue was already fixed. You can go to scam accusation board to look for possible customer.

just curious, how are you gonna help them retrieve their balance on locked/frozen account? are gonna take legal actions towards the gambling site to force them to give the funds back to the gambler or are you gonna use other form of way?

anyway, I feel like the thread should be in service board

Thanks for your message.
Most of my clients are indeed playing in fiat casinos, but there are a few playing in crypto casinos as well.

Depends on the issue with the account, normally the first step I will do is try to resolve the issue with the casino directly.
This includes helping my client to fulfill the request from the casino, or getting a second opinion from higher management.
At this point, there's no third part involved yet, so jurisdiction won't be a problem.

If the issue cannot be resolved between the player and the casino, then I will take the matter to third party to force them for paying out, jurisdiction only matters at this stage.
Based on my knowledge, most of the crypto casinos have their license issued in Malta or Curacao.
If the casino has an office in Malta, UK or any of EU countries, I will be able to help.

I have been working in this field for a period of time, so I know what's the proper approach to resolve the issue with a casino and which third party to escalate the matter to.
When you contact me, I will evaluate your issue and tell you how will I proceed with it.

I don't guarantee 100% success rate, because each case is different.
Anyone saying he has 100% success rate is lying.
However, I do have about 80% of success rate, so if you have a great balance on the account then it's worth a shot.

As far as I know and you can correct me if I'm wrong, only a few crypto-gambling sites are regulated and under the jurisdiction of the US and UK.

Are your most clients in fiat casinos? Do you have any experience involving crypto-gambling sites?

Hi there gamblers!

If you ever encountered any problem with your accounts, like they're being frozen or unable to withdraw your funds, I'm here to help.
I have been working in the field for about 5-6 years now, I will be able to provide different ways to help you regaining access to your account or retrieve the balance that's being withhold.
Feel free to let me know your problem, and I will provide you the best solution that fits your need.

I normally work on but not limited to Bet365.
As long as it's a registered and regulated company in UK or EU, I will be able to help.
If the company is based in other countries or they're simply not regulated, I won't be able to provide much of help.
If you're interested about my past works, I have many successful cases ready to show you.

I normally charge my fees with a fixed price or % of the balance on the account, depends on the problem with your account.
Feel free to contact me and discuss about your problem, and I will provide you with a solution how to proceed.

Telegram - @actsta