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Glad you came up here and made an update on the current situation but I would suggest next time you do it quicker so that It does not create panic to the genuine users who wanted to make withdrawals. In case there's a vulnerability that was exploited on the website, there's no shame in announcing to your customers in time about what happened, what is being done and why withdrawals are on hold. This can reassure them to be patient rather than if you just keep quiet about it for so many days.
May I know how long would it take to withdraw some fund or maybe an estimate? I've seen some users complaining about your cashout but in your title it includes Fast Deposit & Cashout?
They had some problem hence the so many complaints. Here is what the Dev said today
Hi for all AceDBets users,
It has been 8 months since the first release of our product, we solved lots of problems till that time and we made great progress in betting section of our platform!
We never missed any withdrawal in this period and ofcourse we do not think to miss after now.
2 weeks ago our user base increased a lot - thank you all- but of course some cheaters started to test our system too and we noticed a disproportionate increase in some user earnings.
In 2 weeks, we almost checked every user bets' logs, times and stategies to prevent damage. We experienced communication interruptions with users due to our busyness.
We found all cheater accounts and vulnerabilities in our system and now we are ready to process all withdrawals.
Our team is dealing with too many things same time including Casino, Affiliate and Promotion updates besides these cheaters.
Please be patience and trust AceD Team!
-AceDBets Dev.