Guys be careful with Advcash,
avoid it. I just lost
$4658 USD in a credit card fraud. Days ago (on June 24) when I logged in my advcash account I was devastated to see a negative balance and a series of weird transactions in my card. Screenshot:
https://i.imgur.com/lOxRKIN.pngThey were all ATM withdrawals in Indonesian Rupiah, each around $150 and $200 USD, 29 in total. The fraud is pretty obvious. They were all performed in sequence on June 21 (and then one more on June 23), only a few minutes apart and nothing was done to block the card. This shows they have a pretty weak security, I had to block the card myself, and I still don't understand how my balance became negative. Are you allowed to spend more than you have??
This card was barely used and the only sketchy place I have used it was in London's subway ticket machine so I am almost certain my card was cloned there.
I contacted support and it took a few messages for them to understand what was going on even though it was all obvious.. quite frustrating. Then they tell me they can initiate a chargeback procedure with their card vendor and I have to pay $35 USD for each transaction and it can take up to 90 days. Like I mentioned earlier there are 29 fraudulent transactions so I would have to pay $1015 USD to move this forward! WTF?!!
I don't really know what to do at this point. Better give them $1k and get $4.6k back than be left with nothing instead. But I can't trust Advcash anymore after this. I can't just hand them $1k and believe they will do anything at all.
It's not Advcash's fault that the card was cloned, however, it's Advcash's fault not having detected the series of fraudulent transactions where the card should have been blocked on the first few transactions. It'd be ok to lose $300, now $4658... I obviously can't trust Advcash anymore, nor I can recommend it to anyone else, which I now regret doing in the past. All I can do is warn as many people as I can about the fragility of Advcash and how they can end up in the same terrible situation as me.
Ps: call me stupid for keeping this amount in this card, but the reason why I had almost $5k in this card is that weeks ago I was going to make a big payment and I'd do it with multiple credit cards so I topped up this one with bitcoins. I ended up doing a bank transfer and left this money in the card.. meh
I'm back with some news. Over the past few days I have been in contact with the COO of Advcash who’s been negotiating a chargeback with their card issuer. Wavecrest declined the request and we have come to an agreement where Advcash will reimburse me for 50% of the value that was lost, which is possibly a deal that’s good for both parties I guess. It’s sad but I’ll have to deal with this loss.
The conclusion is, never let significant amounts laying around in your card, and setup instant notifications to your email and SMS notifications to your mobile phone to track your transactions.
When I first posted this issue here I was very upset of course and said that I had lost trust in Advcash but I changed my mind now that I can see that this company is backed by real people with the aim of providing us a good product/service. I still have another Advcash card and will continue to use it, with care.
Big thanks to Advcash for doing what was possible in this tricky case.
Where's the business point in that? I think that's why most systems like ours specifically disallow outside funding. 
