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Topic: Altilly Exchange FAKE Refunds, Possible Exit Scam (Read 986 times)

jr. member
Activity: 214
Merit: 2
I didn't get any coin back
newbie
Activity: 1
Merit: 0
Victims of Altilly should resolve their case through [email protected]. I've retrieved my coins completely, thanks the vaultech team.
copper member
Activity: 2128
Merit: 1241
Need a Bounty Manager? t.me/shasan32
I have received my lost XQR after 2 years from the Team last week.
around 519K XQR
It is very great news for the community that you have received your lost fund even after 2 years of the fund you have lost. Would you like to share the details so the community can judge and they can know either you are telling the truth or there is anything wrong.
copper member
Activity: 358
Merit: 0
I have received my lost XQR after 2 years from the Team last week.
around 519K XQR
newbie
Activity: 149
Merit: 0
Hello, this is Charles

Due to the loss of our database to the hacker, we have absolutely no way of showing who owned what wallet address without the deposit confirmation emails.
These emails contained your username your, deposit address, the amount of the deposit and the TX ID.

We sent out these emails for any deposit that was made and due to the amount of people trying to claim deposits that did not belong to them by simply grabbing
a tx id off of an explorer that showed an address and claiming it was theirs we had to do something to ensure we were not giving refunds to fake claims.



I will approve any refund however if you can provide me your deposit address, that it is an altilly address and some sort real proof that it belongs to you. 

We have absolutely no intentions of trying to keep anyone from a refund. We just need to know beyond doubt that it is legitimate.

If you are able to provide the above then please by all means reply back to your tickets and ask for me personally.

Charles aka Chuck
Altilly Customer Service


where are my coins chuck charles?
still after the approval nothing heard form you!

newbie
Activity: 149
Merit: 0
Hello, this is Charles

Due to the loss of our database to the hacker, we have absolutely no way of showing who owned what wallet address without the deposit confirmation emails.
These emails contained your username your, deposit address, the amount of the deposit and the TX ID.

We sent out these emails for any deposit that was made and due to the amount of people trying to claim deposits that did not belong to them by simply grabbing
a tx id off of an explorer that showed an address and claiming it was theirs we had to do something to ensure we were not giving refunds to fake claims.



I will approve any refund however if you can provide me your deposit address, that it is an altilly address and some sort real proof that it belongs to you. 

We have absolutely no intentions of trying to keep anyone from a refund. We just need to know beyond doubt that it is legitimate.

If you are able to provide the above then please by all means reply back to your tickets and ask for me personally.

Charles aka Chuck
Altilly Customer Service


where are my coins when i gave you the proof like you said you vanished mr chuck?
jr. member
Activity: 34
Merit: 1
There are ALOT of accusations here about the refund system being a scam

I forgot about the whole altilly scenario if I'm honest until I saw this thread and realized I had funds on there, 20,000 EGEM. As EGEM is still very much active I want it back!

I checked my email and I have correspondence from them asking for proof. Unlike a lot of people here, I do have the confirmation email in my inbox and have sent them proof.

I will report back if they are true to their word and give me a full refund for my EGEM. If they don't give it back, then you will have your answer.

So an update on this - I gave my proof and was told I would receive a refund of 20,000 egem in the form of ALT2020 tokens pegged to 1USD


I was then told that within 30 days I will receive an email further instructions. I have received no such email.
copper member
Activity: 2128
Merit: 1241
Need a Bounty Manager? t.me/shasan32
What up people,

Just the other day I was able to get into my old yahoo account and I going through my messages I found my emails from altilly and the deposits and transfers I made. I was wondering if theres  any way possible I can get ahold of my coins again as it would very help my situation right now! If anyone has any advice or even knowledge about what I can do or also wtf happened, it would be tremendously appreciated.im not the most intelligent person when it comes to all this but I know a fair amount. Thank you guys!
Base on the post of the OP I came to know that you will get your money back if you can provide the deposit receipt on your email of Altilly. As you have deposit receipt you should contact with Altilly and if they not scammed then they obviously pay you. But if they are scammer then they will deny to pay you.
newbie
Activity: 1
Merit: 0
What up people,

Just the other day I was able to get into my old yahoo account and I going through my messages I found my emails from altilly and the deposits and transfers I made. I was wondering if theres  any way possible I can get ahold of my coins again as it would very help my situation right now! If anyone has any advice or even knowledge about what I can do or also wtf happened, it would be tremendously appreciated.im not the most intelligent person when it comes to all this but I know a fair amount. Thank you guys!
jr. member
Activity: 247
Merit: 1
Guys, tell me, does the creation of a topic in this section somehow affect the respondent? As I see some users have expressed their opinion and absolutely nothing has changed. The problem with the fake refund from Altilly has not been resolved.
copper member
Activity: 2128
Merit: 1241
Need a Bounty Manager? t.me/shasan32
Think it yourself. They have the wallets, all transactions are onchain and no multiple person deposited from the same address. Anyone trying to exploit repayments would need access to your address to take your funds if deposits was sent back where they came from.
If they have access the deposit wallet ID and if you have the access of the wallet id from where you have deposited the fund then it will be easy to verify even it doesn't require verify as they will just refund to the address from where they have received the fund.


But according to the post of the op wallets have been deleted. So, if wallets have been deleted then how to verify to which wallet the payment has been received and from whom??
jr. member
Activity: 34
Merit: 1
There are ALOT of accusations here about the refund system being a scam

I forgot about the whole altilly scenario if I'm honest until I saw this thread and realized I had funds on there, 20,000 EGEM. As EGEM is still very much active I want it back!

I checked my email and I have correspondence from them asking for proof. Unlike a lot of people here, I do have the confirmation email in my inbox and have sent them proof.

I will report back if they are true to their word and give me a full refund for my EGEM. If they don't give it back, then you will have your answer.
jr. member
Activity: 247
Merit: 1
As the site had been hacked and they have no backup of that database, I do not think it is possible for them to refund base on the information of deposit from a wallet. Think it yourself what will happen if same claim occurred by multiple person? You may think it is not possible as you are a legit users but there are a lot of people who will try to take a chance for the exploit of the site. I think for now they have no alternative to verify except the email which was on the receipt on the email.

only the owner of the coins will be able to confirm that this is his wallet on the exchange, just 1 signed message is enough from any address from which the deposit was made. No one else will be able to sign messages from the addresses from which the deposits was made by the owner. Why is it so difficult to understand such simple and obvious things, especially for people with a reputation like yours? It looks like you bought these accounts or boosted the rating of the account or are just a figurehead protecting the exchange.
member
Activity: 502
Merit: 15
Building Altcoinchain
As the site had been hacked and they have no backup of that database, I do not think it is possible for them to refund base on the information of deposit from a wallet. Think it yourself what will happen if same claim occurred by multiple person? You may think it is not possible as you are a legit users but there are a lot of people who will try to take a chance for the exploit of the site. I think for now they have no alternative to verify except the email which was on the receipt on the email.

Think it yourself. They have the wallets, all transactions are onchain and no multiple person deposited from the same address. Anyone trying to exploit repayments would need access to your address to take your funds if deposits was sent back where they came from.
copper member
Activity: 2128
Merit: 1241
Need a Bounty Manager? t.me/shasan32
As the site had been hacked and they have no backup of that database, I do not think it is possible for them to refund base on the information of deposit from a wallet. Think it yourself what will happen if same claim occurred by multiple person? You may think it is not possible as you are a legit users but there are a lot of people who will try to take a chance for the exploit of the site. I think for now they have no alternative to verify except the email which was on the receipt on the email.
member
Activity: 502
Merit: 15
Building Altcoinchain
Hello, this is Charles

Due to the loss of our database to the hacker, we have absolutely no way of showing who owned what wallet address without the deposit confirmation emails.
These emails contained your username your, deposit address, the amount of the deposit and the TX ID.

We sent out these emails for any deposit that was made and due to the amount of people trying to claim deposits that did not belong to them by simply grabbing
a tx id off of an explorer that showed an address and claiming it was theirs we had to do something to ensure we were not giving refunds to fake claims.



I will approve any refund however if you can provide me your deposit address, that it is an altilly address and some sort real proof that it belongs to you. 

We have absolutely no intentions of trying to keep anyone from a refund. We just need to know beyond doubt that it is legitimate.

If you are able to provide the above then please by all means reply back to your tickets and ask for me personally.

Charles aka Chuck
Altilly Customer Service

If I provide my deposit address, deposit tx,  screenshot of tx in wallet and signature from the address with largest amount to that deposit you are able to verify this, right?
newbie
Activity: 27
Merit: 0
Hello, this is Charles

Due to the loss of our database to the hacker, we have absolutely no way of showing who owned what wallet address without the deposit confirmation emails.
These emails contained your username your, deposit address, the amount of the deposit and the TX ID.

We sent out these emails for any deposit that was made and due to the amount of people trying to claim deposits that did not belong to them by simply grabbing
a tx id off of an explorer that showed an address and claiming it was theirs we had to do something to ensure we were not giving refunds to fake claims.



I will approve any refund however if you can provide me your deposit address, that it is an altilly address and some sort real proof that it belongs to you. 

We have absolutely no intentions of trying to keep anyone from a refund. We just need to know beyond doubt that it is legitimate.

If you are able to provide the above then please by all means reply back to your tickets and ask for me personally.

Charles aka Chuck
Altilly Customer Service



I also have to get something off my chest here.

My first login was on:
From: altilly [mailto:[email protected]]
Sent: Friday, 25 December 2020 14:34
To: [email protected]
Subject: Successful Login

I, never received a deposit confirm mail,
As I only registered about 10 hours before the HACK.

I made my first and only deposit from my Exodus Wallet:
send USDT from my Exodus Wallet,
https://etherscan.io/tx/0x9ea245c255df7478b32c2012b40ded0ddb36fc685e812235f17a8517d58fd642
"For this" I received "NO" deposit mail.
(SPAM folder was checked immediately) !
How am I supposed to prove this?

The "USDT" were immediately exchanged on their exchange against BTC to buy the Jackpot 777 COIN for it.
For this I have created 10 orders, of which 2 orders were executed. For this I have received 2 x Withdrawal Confirmation mails,
which I have also sent you in the original.

AGAIN: how should I prove this ? Without Deposit Mail ??
I have already written to you several times, but you insist on these Deposit Mails.
I do not know what to do,
and it is after all (or only) about approx. 600 USD

Greetings
sirrok
jr. member
Activity: 247
Merit: 1
Altilly representatives, why are you not responding? What are the options for resolving the problem with refunds for users?
hero member
Activity: 591
Merit: 501
Scavenger of Crypto Sorrow
Isn't it easier to process one signed message confirming the address than studying all those screenshots, typing txids and amounts, making a summary of them? Saves a lot of time on your side.
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