SO sorry i did not know i can lock my thread. I just found the way.. I am locking this discussion now. For people who missed my replay...
I managed to fix it finally. Here is what i did...
I exported private key for PAX+ETH wallet from Blockchain. I imported that to a different wallet. Then i exchanged there PAX to BTC and withdrawn the BTC to my main wallet.
Thank to the community.. Specially the people replied my thread and helped me all through the nightmare.
Thanks a lot..
Topic: Am i losing the whole 2500 USD? Blockchain wallet... (Read 322 times)
^ For the above repliers better read the thread and reply.Looks like OP maaged to solve the issue and got the coins back by importing them into other wallet.
OP can you better lock the threas ASAP.
OP can you better lock the threas ASAP.
Hello there
I hope you all are having a good day. Its a terrible day for me anyway.
I was using blockchain wallet for a long time now. Never had any issue really. Recently they introduced SWAP option. I decided to give it a try. I swapped 2500USD of my ETH to PAX(USD). I have received the PAX in my wallet but the ETH balance is showing Negative 2500USD. If i want to swap the pax or sent the pax to other wallet i need ETH to transfer or SWAP the ERC token PAX.
For my -2500 USD ETH balance i am not able to transfer/swap the PAX balance.
My total balance is now negative.
I contacted their support by opening a ticket at their website but i read a lot bad things about their support that they never replay or get back to you.
I am clueless.. Did i lose my 2500 USD? I am trapped!
I hope you all are having a good day. Its a terrible day for me anyway.
I was using blockchain wallet for a long time now. Never had any issue really. Recently they introduced SWAP option. I decided to give it a try. I swapped 2500USD of my ETH to PAX(USD). I have received the PAX in my wallet but the ETH balance is showing Negative 2500USD. If i want to swap the pax or sent the pax to other wallet i need ETH to transfer or SWAP the ERC token PAX.
For my -2500 USD ETH balance i am not able to transfer/swap the PAX balance.
My total balance is now negative.
I contacted their support by opening a ticket at their website but i read a lot bad things about their support that they never replay or get back to you.
I am clueless.. Did i lose my 2500 USD? I am trapped!
This is one of the reasons why I don't like all this swap, I swap a coin that till today couldn't receive but I think yours isn't the case, since you have recieved the PAX, see just transfer small Eth to your wallet and then try moving the PAX
Blockchain.com can at times be bit buggy. If your issue is still not fixed after closing and reopening the wallet and try using a different wallet. If that still doesn't work than try exporting the private key from blockchain.com and import it somewhere else like MEW.
Follow this method to do so: https://support.blockchain.com/hc/en-us/articles/360027492372-Exporting-the-private-key-for-your-PAX-address
Follow this method to do so: https://support.blockchain.com/hc/en-us/articles/360027492372-Exporting-the-private-key-for-your-PAX-address
This is just a normal bug its nothing to worry about,find how to get few ETH for transaction, you already got the pax token of 2500$ so ignore the -2500$ and find just 1$ ETH to send out the pax,nothing is wrong with the wallet
I managed to fix it finally. Here is what i did...
I exported private key for PAX+ETH wallet from Blockchain. I imported that to a different wallet. Then i exchanged there PAX to BTC and withdrawn the BTC to my main wallet.
Thank to the community.. Specially the people replied my thread and helped me all through the nightmare.
Thanks a lot..
Good to hear and this is the advantage of having wallet with private keys because we can import them into another wallet and retrive our coin if there is problem with existing wallet. I exported private key for PAX+ETH wallet from Blockchain. I imported that to a different wallet. Then i exchanged there PAX to BTC and withdrawn the BTC to my main wallet.
Thank to the community.. Specially the people replied my thread and helped me all through the nightmare.
Thanks a lot..
I managed to fix it finally. Here is what i did...
I exported private key for PAX+ETH wallet from Blockchain. I imported that to a different wallet. Then i exchanged there PAX to BTC and withdrawn the BTC to my main wallet.
Thank to the community.. Specially the people replied my thread and helped me all through the nightmare.
Thanks a lot..
I exported private key for PAX+ETH wallet from Blockchain. I imported that to a different wallet. Then i exchanged there PAX to BTC and withdrawn the BTC to my main wallet.
Thank to the community.. Specially the people replied my thread and helped me all through the nightmare.
Thanks a lot..
SHould i export the private key and try to import to any other wallet? Is that good move? Please suggest.
I think it's better to just wait and relax because I'm pretty sure it's just a bug. I also had a problem in Blockchain wallet 2 years ago wherein there is a bug in my wallet. I sent ETH to my wallet from an exchanger and it doesn't show up in my Blockchain wallet for 1 week even though the transaction was completed via etherscan withinin an hour since I made the transaction.
SHould i export the private key and try to import to any other wallet? Is that good move? Please suggest.
You're not trapped mate. It's just a glitch i guess like what always happened on that wallet because of some bugs that always occur ..but don't worry Blockchain will not run your money and will not destroy their reputation because of that problem. Just keep sending your issue through the support and once they saw it perhaps they will try to fix it ASAP.
I tried to scan my wallet at etherscan.io. I saw everything is fine. The balance is positive. Is there anyway i can get the solution?
The only way is to contact support, there's no such thing as minus balance in cryptocurrency if there's any it definitely that wallet provider's fault.
Red-Apple. I had 2500 USD that I swapped to PAX. The ETH balance should be ZERO instead -2500 USD. I need .02USD in ETH to Swap or send the PAX.
I think it is a bug or something from their system. I am just worried if their support will respond. Still waiting..
Their support will still reply, but kind of slow I guess. Maybe, if you want you can just spread this complaint across the internet, maybe that will catch their attention. I think it is a bug or something from their system. I am just worried if their support will respond. Still waiting..
They actually are replying to this kind of concern so you have to wait until they get back to you. It's a bug that circulates within their swap feature.
Thanks for all the replies.
@them who asked to logout and login or to wait
I have tried tried everything possible. I changed browser. Tried incognito. Logged out and logged in thousands time. Literally everything that can be done. Its been more than 30 hours now.
I contacted them via support ticket and twitter. No response yet.
I am worried and I don't really know how else to contact them regarding the issue.
Lesson Learnt : Do not put your money to somewhere offers poor or no quicker support options at all.
Give them until 24 hours to respond on your concern. I think I've tried their swap feature before and it's kind of slow because they really are looking for buy and sell orders. Have you checked the history of your transaction? and have you downloaded their app and try to log in there? @them who asked to logout and login or to wait
I have tried tried everything possible. I changed browser. Tried incognito. Logged out and logged in thousands time. Literally everything that can be done. Its been more than 30 hours now.
I contacted them via support ticket and twitter. No response yet.
I am worried and I don't really know how else to contact them regarding the issue.
Lesson Learnt : Do not put your money to somewhere offers poor or no quicker support options at all.
Thanks for all the replies.
@them who asked to logout and login or to wait
I have tried tried everything possible. I changed browser. Tried incognito. Logged out and logged in thousands time. Literally everything that can be done. Its been more than 30 hours now.
I contacted them via support ticket and twitter. No response yet.
I am worried and I don't really know how else to contact them regarding the issue.
Lesson Learnt : Do not put your money to somewhere offers poor or no quicker support options at all.
@them who asked to logout and login or to wait
I have tried tried everything possible. I changed browser. Tried incognito. Logged out and logged in thousands time. Literally everything that can be done. Its been more than 30 hours now.
I contacted them via support ticket and twitter. No response yet.
I am worried and I don't really know how else to contact them regarding the issue.
Lesson Learnt : Do not put your money to somewhere offers poor or no quicker support options at all.
Hopefully your fund is still safe, will advice you await eye response from the support as they are in the best position to give the right answer. At times it might take days but they will eventually answer you. I had a similar issue, I got my reply I think on the 5th day and everything was settled
If actually it's a swap issue, your funds are still there, just close and open the wallet or if possible check if there is an update, so you can update the wallet to the latest version. I've seen people with similar issues and it was resolved without contacting support.
Are you sure that you have swapped the coin correctly?
Are there any other ways to contact their support? Telegram community?
Well, sometimes, there are some errors or bugs in the wallet or exchanges. If nothing happens later and still negative, you should contact their support again and try for several times until they approached you.
Actually, I'm so sorry to hear that, 2500USD is not a small amount. But be patient, you can wait for several moments and hope your funds will be back.
Are there any other ways to contact their support? Telegram community?
Well, sometimes, there are some errors or bugs in the wallet or exchanges. If nothing happens later and still negative, you should contact their support again and try for several times until they approached you.
Actually, I'm so sorry to hear that, 2500USD is not a small amount. But be patient, you can wait for several moments and hope your funds will be back.
Hello there
I hope you all are having a good day. Its a terrible day for me anyway.
I was using blockchain wallet for a long time now. Never had any issue really. Recently they introduced SWAP option. I decided to give it a try. I swapped 2500USD of my ETH to PAX(USD). I have received the PAX in my wallet but the ETH balance is showing Negative 2500USD. If i want to swap the pax or sent the pax to other wallet i need ETH to transfer or SWAP the ERC token PAX.
For my -2500 USD ETH balance i am not able to transfer/swap the PAX balance.
My total balance is now negative.
I contacted their support by opening a ticket at their website but i read a lot bad things about their support that they never replay or get back to you.
I am clueless.. Did i lose my 2500 USD? I am trapped!
I understand your experience but this time you need to be calm. Out of gas when sending ETH or token or this case, swap to PAX but your account balance should be showing zero instead -2500$ as you said.I hope you all are having a good day. Its a terrible day for me anyway.
I was using blockchain wallet for a long time now. Never had any issue really. Recently they introduced SWAP option. I decided to give it a try. I swapped 2500USD of my ETH to PAX(USD). I have received the PAX in my wallet but the ETH balance is showing Negative 2500USD. If i want to swap the pax or sent the pax to other wallet i need ETH to transfer or SWAP the ERC token PAX.
For my -2500 USD ETH balance i am not able to transfer/swap the PAX balance.
My total balance is now negative.
I contacted their support by opening a ticket at their website but i read a lot bad things about their support that they never replay or get back to you.
I am clueless.. Did i lose my 2500 USD? I am trapped!
I think maybe it's a bug and with wishful thinking, maybe your coin is safe. Try your best to contact the site support of your account balance at.
I have once swapped from bitcoin to ethereum on blockchain never have any issue like this, although it was somehow slow but i got the equivalent amount i swapped. i don't think your money is trapped, contact their support and wait for their response.
Blockchain.info does it again, Well it can't be helped because this is a clear Bug, And I can see many complaints about the past bug some have recently discovered, I guess this will not change until a support team will be more than happy of service to fix and explain to the many complaints people are experiencing with their site.
I have seen users that can't log in to their accounts, Many complaints of theft over their Bitcoin, Unresponsive Supports, And right now with the new Swap feature I guess it is in the developer's fault that all this bug had recently have been seen.
I have seen users that can't log in to their accounts, Many complaints of theft over their Bitcoin, Unresponsive Supports, And right now with the new Swap feature I guess it is in the developer's fault that all this bug had recently have been seen.
Red-Apple. I had 2500 USD that I swapped to PAX. The ETH balance should be ZERO instead -2500 USD. I need .02USD in ETH to Swap or send the PAX.
I think it is a bug or something from their system. I am just worried if their support will respond. Still waiting..
I think it is a bug or something from their system. I am just worried if their support will respond. Still waiting..
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