Am i losing the whole 2500 USD? Blockchain wallet... - page 2.

killerfrost

sr. member

Activity: 1988

Merit: 254

PredX - AI-Powered Prediction Market

Quote from: Pluszero on July 23, 2019, 11:40:27 PM

Hello there

I hope you all are having a good day. Its a terrible day for me anyway.

I was using blockchain wallet for a long time now. Never had any issue really. Recently they introduced SWAP option. I decided to give it a try. I swapped 2500USD of my ETH to PAX(USD). I have received the PAX in my wallet but the ETH balance is showing Negative 2500USD. If i want to swap the pax or sent the pax to other wallet i need ETH to transfer or SWAP the ERC token PAX.

For my -2500 USD ETH balance i am not able to transfer/swap the PAX balance.

My total balance is now negative.

I contacted their support by opening a ticket at their website but i read a lot bad things about their support that they never replay or get back to you.

I am clueless.. Did i lose my 2500 USD? I am trapped!

I think you will not lose it. Wait patiently, or you can reset the application a few times. This may be the display error of the application. And if every attempt doesn't return your money, it's best to contact support again

Red-Apple

hero member

Activity: 1470

Merit: 655

but isn't it normal?
you say you swapped (bought?) an ERC20 token with your ethereum tokens so your balance should be missing the same amount you bought meaning it should show $2500 less.
and also it is normal to be paying the fee with ETH when you are trying to transfer an ERC20 token on their blockchain, that is how things work. you need to have kept some ETH in your wallet to cover the fees.

kurcalas

member

Activity: 378

Merit: 14

Blockchain wallet's support service works very nicely. I'm sure if they don't have a suspicion, they'il easily solve it.

Nekoma2018

copper member

Activity: 493

Merit: 13

Quote from: Pluszero on July 23, 2019, 11:40:27 PM

Hello there

I hope you all are having a good day. Its a terrible day for me anyway.

I was using blockchain wallet for a long time now. Never had any issue really. Recently they introduced SWAP option. I decided to give it a try. I swapped 2500USD of my ETH to PAX(USD). I have received the PAX in my wallet but the ETH balance is showing Negative 2500USD. If i want to swap the pax or sent the pax to other wallet i need ETH to transfer or SWAP the ERC token PAX.

For my -2500 USD ETH balance i am not able to transfer/swap the PAX balance.

My total balance is now negative.

I contacted their support by opening a ticket at their website but i read a lot bad things about their support that they never replay or get back to you.

I am clueless.. Did i lose my 2500 USD? I am trapped!

I advice you stay patient 2500 usd is alot of money.. do not feel discouraged about what you've read.. contact them on every social media outlet at your dispersal until you get some kind of response from them ...

Pluszero

newbie

Activity: 13

Merit: 0

Thanks for all the replies.

@them who asked to logout and login or to wait
I have tried tried everything possible. I changed browser. Tried incognito. Logged out and logged in thousands time. Literally everything that can be done. Its been more than 30 hours now.

I contacted them via support ticket and twitter. No response yet.

I am worried and I don't really know how else to contact them regarding the issue.

Lesson Learnt : Do not put your money to somewhere offers poor or no quicker support options at all.

CryptoTech_

full member

Activity: 994

Merit: 106

Official Street Team member

Quote from: Pluszero on July 23, 2019, 11:40:27 PM

Hello there

I hope you all are having a good day. Its a terrible day for me anyway.

I was using blockchain wallet for a long time now. Never had any issue really. Recently they introduced SWAP option. I decided to give it a try. I swapped 2500USD of my ETH to PAX(USD). I have received the PAX in my wallet but the ETH balance is showing Negative 2500USD. If i want to swap the pax or sent the pax to other wallet i need ETH to transfer or SWAP the ERC token PAX.

For my -2500 USD ETH balance i am not able to transfer/swap the PAX balance.

My total balance is now negative.

I contacted their support by opening a ticket at their website but i read a lot bad things about their support that they never replay or get back to you.

I am clueless.. Did i lose my 2500 USD? I am trapped!

I think your money can still be saved, but you must be patient waiting for a reply from support because usually they reply in a long time

shinratensei_

legendary

Activity: 3276

Merit: 1029

Leading Crypto Sports Betting & Casino Platform

it's a new feature and it looks like you are not a lucky person because your amount goes stuck caused by the bug that is not yet solved by the team, it looks like this thing needs a lot of time to be solved. Your amount got stuck dude.

jrrsparkles

sr. member

Activity: 2520

Merit: 280

Hire Bitcointalk Camp. Manager @ r7promotions.com

Quote from: [btc]YSG on July 24, 2019, 12:42:05 AM

One button swap can go the wrong way, this is a perfect exsmple, I prefer to trade the native way through proper exchange sites, I think your option is to wait for their support's explanation on what happened and the most probable solution.

Swap can be wuite helpful as well when someone like anonymity and not having enough patience to move funds from wallet to exchange then do trading and then again move back to the wallet it also causes transaction fee.

[btc]YSG

jr. member

Activity: 238

Merit: 3

Quote from: Uju4real on July 24, 2019, 12:29:51 AM

Quote from: Pluszero on July 23, 2019, 11:40:27 PM

Hello there

I hope you all are having a good day. Its a terrible day for me anyway.

I was using blockchain wallet for a long time now. Never had any issue really. Recently they introduced SWAP option. I decided to give it a try. I swapped 2500USD of my ETH to PAX(USD). I have received the PAX in my wallet but the ETH balance is showing Negative 2500USD. If i want to swap the pax or sent the pax to other wallet i need ETH to transfer or SWAP the ERC token PAX.

For my -2500 USD ETH balance i am not able to transfer/swap the PAX balance.

My total balance is now negative.

I contacted their support by opening a ticket at their website but i read a lot bad things about their support that they never replay or get back to you.

I am clueless.. Did i lose my 2500 USD? I am trapped!

This is one of the reasons I don venture into all this swap until am 100% sure that I fully understand what I want to venture into. Meanwhile am not sure your funds there lost since you have recieved your PAX. Why don't you try log out and in again.

One button swap can go the wrong way, this is a perfect exsmple, I prefer to trade the native way through proper exchange sites, I think your option is to wait for their support's explanation on what happened and the most probable solution.

Uju4real

copper member

Activity: 349

Merit: 0

📱 CARTESI 📱 INFRASTRUCTURE FOR DAP

Quote from: Pluszero on July 23, 2019, 11:40:27 PM

Hello there

I hope you all are having a good day. Its a terrible day for me anyway.

I was using blockchain wallet for a long time now. Never had any issue really. Recently they introduced SWAP option. I decided to give it a try. I swapped 2500USD of my ETH to PAX(USD). I have received the PAX in my wallet but the ETH balance is showing Negative 2500USD. If i want to swap the pax or sent the pax to other wallet i need ETH to transfer or SWAP the ERC token PAX.

For my -2500 USD ETH balance i am not able to transfer/swap the PAX balance.

My total balance is now negative.

I contacted their support by opening a ticket at their website but i read a lot bad things about their support that they never replay or get back to you.

I am clueless.. Did i lose my 2500 USD? I am trapped!

This is one of the reasons I don venture into all this swap until am 100% sure that I fully understand what I want to venture into. Meanwhile am not sure your funds there lost since you have recieved your PAX. Why don't you try log out and in again.

jrrsparkles

sr. member

Activity: 2520

Merit: 280

Hire Bitcointalk Camp. Manager @ r7promotions.com

Quote from: Pluszero on July 23, 2019, 11:40:27 PM

Hello there

I hope you all are having a good day. Its a terrible day for me anyway.

I was using blockchain wallet for a long time now. Never had any issue really. Recently they introduced SWAP option. I decided to give it a try. I swapped 2500USD of my ETH to PAX(USD). I have received the PAX in my wallet but the ETH balance is showing Negative 2500USD. If i want to swap the pax or sent the pax to other wallet i need ETH to transfer or SWAP the ERC token PAX.

For my -2500 USD ETH balance i am not able to transfer/swap the PAX balance.

My total balance is now negative.

I contacted their support by opening a ticket at their website but i read a lot bad things about their support that they never replay or get back to you.

I am clueless.. Did i lose my 2500 USD? I am trapped!

Blockchain wallet known for their lot of bugs so it might be one of it.

Just close the wallet and open it later you might see the balance on it,I used their swap to convert bitcoin to eth and vice versa but not for other coins so not having any experience with converting to USD.

Pluszero

newbie

Activity: 13

Merit: 0

Hello there

I hope you all are having a good day. Its a terrible day for me anyway.

I was using blockchain wallet for a long time now. Never had any issue really. Recently they introduced SWAP option. I decided to give it a try. I swapped 2500USD of my ETH to PAX(USD). I have received the PAX in my wallet but the ETH balance is showing Negative 2500USD. If i want to swap the pax or sent the pax to other wallet i need ETH to transfer or SWAP the ERC token PAX.

For my -2500 USD ETH balance i am not able to transfer/swap the PAX balance.

My total balance is now negative.

I contacted their support by opening a ticket at their website but i read a lot bad things about their support that they never replay or get back to you.

I am clueless.. Did i lose my 2500 USD? I am trapped!

Topic: Am i losing the whole 2500 USD? Blockchain wallet... - page 2. (Read 322 times)