Amagi,
Thats great, but I really think you should have a time frame where you delete customer order history. There is honestly no reason for you to keep order history besides to serve it upon a warrant. I think you would get alot more business to know people are secure buying from you. Keeping order history defeats the purpose of non reporting.
We do not keep customer order history any longer than any other business or eCommerce precious metals dealer. Most of the information is helpful for marketing so we can better serve our customers with products, pricing, discounts, shipping, etc. In a state of anarchy, we would most likely keep the information so that we can make smart business decisions. However it would still be the same where we do not sell, share, or give that information to anyone for any reason.
If someone is issuing us a warrant specifically for you, then you have A LOT more to worry about than anything we are required to hand over.
No one will be issuing warrants for me lol. How long then do you keep customer order history on file then? How long do other dealers keep it on file for? And I don't mean name and address I mean X amount of coins purchased for this amount.
Thanks
Usually, 3-5 years. From a marketing standpoint, we are not really concerned about your name and address and specifically how many coins you, specifically, purchased. It's more important for us to know what kinds of coins people buy the most, how often do they repeat purchases of those products, and what areas of the world they come from. If 20% of our customers of a certain product come from Dallas, TX, we want to know why so we can better serve them, and duplicate what we are doing there so we can take those products to other cities. We aren't concerned if it is you, John Smith, from 1432 Acorn Lane, Carrollton, TX making a specific order of 3 ounces of gold.
Many of our bitcoin customers have been asking us about our shipping and, specifically, our insurance policies. So we thought we would write an article dedicated just for that:
http://www.amagimetals.com/blog/2013/05/23/amagi-metals-shipping-and-insurance/Feel free to leave comments or ask questions in the comment section!