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Topic: An old thread. May contain the frustrations of some Cryptsy users. - page 10. (Read 19552 times)

hero member
Activity: 546
Merit: 500
Thanks for the correction, what was I thinking  Grin
legendary
Activity: 1316
Merit: 1000
Si vis pacem, para bellum
They are completely broken everyday, do not use them!

FTFY
hero member
Activity: 546
Merit: 500
They are completely broken today, do not use them!
sr. member
Activity: 308
Merit: 250
. 2013-12-24 00:45:39   DOGE 8235.89657400   425 confirmations / 7 hour pending  Roll Eyes
. but the real fun part today is the order cancellations, your coins are not recredited within seconds and instead stay stuck for one hour at least.
. as for their morning advice adding another order & cancelling it to "unlock" and get back your coins, actually it just piles up the frozen coins.

merry fuckingcoinxmas   Cheesy
full member
Activity: 163
Merit: 100
I just want to bump this thread because I love the title. I almost wish they would sticky this thread until they are actually functioning correctly for weeks at a time.
full member
Activity: 178
Merit: 100
Seems like there should be a Doge meme to fit OP's problem:

So drama much...  Grin

That's what you get for trading in a marketing experiment.

Go mine a real coin.

Seriously.  Roll Eyes

My Cryptsy deposits on several coins have been crediting in 20 minutes or less. The points disappeared then came back, and are really rather insignificant. It's an incentive, not your rent payment. Oh the drama...
newbie
Activity: 35
Merit: 0
sending much doge to cryptsy very wait but sell good
full member
Activity: 144
Merit: 100
So far, DOGE deposits on Cryptsy seem to take me a lot longer than with other coins.  They've all eventually gone through though (although I'm waiting on my last deposit).  My points balance is 0 though...
newbie
Activity: 49
Merit: 0
If the negative points balance is a mistake what about the negative coin balances?

It seem the programme makes alterations to balances all the time.

+1

John: Fix your trading engine and our balances!
legendary
Activity: 1386
Merit: 1023
Every time I try to make any money and it involves Cryptsy I end up losing money due to technical issues.
I lost about 25% of my money in the last week and made zero because of the technical problems.

24 hr Pending Withdrawals during China crash... then DOGE deposits ... then DOGE order placing during DOGE crash (waiting 5 hours to do an order).
Every time something good happens - it turns into a loss. Every time. Every day this week.

Even now as I speak at Sunday 2am. No server load at all. Just missing deposit on DOGE. Again.

I give up man... this is a waste of time. I think using sites like coins-e and coinedup are the only safe bet.
full member
Activity: 126
Merit: 100
Guys the team is working very hard to get to every deposit issue. Why any one particular coin is taking longer could be numerous reasons. We are working on our end to speed things up and hope to have it all zippy soon. This is probably the most popular release coin we have had with massive numbers of deposits etc. Bare with us your coins will show up.

when this hype all began I thought about buying 20k doge. tried and I couldn't.
half an hour later thought about buying 200K coz i went up from 50 to 80 and I couldn't.
Woke up the next day with a big negative balance on BTC and a huge positive balance on doge. by my calculation the buying rate for doges was about 120 average. and you bought that 200k+20k + moarrrrrrr Smiley

So while I was sleeping you spent all my BTC and even more to buy doge.
If I end up selling at 500 each and making a profit its cool coz I bet money I didn't have. BUT THATS NOT THE CASE.
YOU HAD ME BET ALL MY MONEY! and now with DOGE being worth half what you bought it for, I won't lose half my money like I should, I will lose ALL MY MONEY and still owe you more!
full member
Activity: 196
Merit: 100
I had a deposit of 500-plus ORB coming in in three deposits. Only one has appeared and is 2/6 confirmations despite being sent who knows how many days ago. Ticket has not been responded to.

Also, I sold CENT at 3 XPM-satoshi a few days ago. The order executed at 2 XPM-satoshi. So far Cryptsy has yet to give me a proper reply on why this happens. (At that time, the buy wall at 3 XPM-satoshi was several thousand XPM thick)
legendary
Activity: 1316
Merit: 1000
Si vis pacem, para bellum
to much crap coins at criptsy and it looks like criptsy never retire some coins

What coin would you want to remove? You can simply deselect them from trading where you do not even see them. Would you want a coin you have invested in to be removed? Number of coins is not the issue we have been having.

65000+ new users in 25 days approximately. At the current rate there will be 100,000 new users next week. The problem is sheer load we have made major investments in hardware and manpower to address this. These investments are not realized overnight shipping. installation and training are required essentially it takes time. I would start expecting to see the results of these investments in people and hardware in the very near future we have already made tremendous improvements as it stands.

Guys sorry for the delays. If you have a support issue outstanding we will get to you. New staff is able to handle more and more types of tickets which frees the experienced staff up to get to the harder ticket types.


Then if you can not handle with existing amount of users you should block registration for some time,  until you get new hardware. If that what you say is true then criptsy will be stucking in a week again.

why not let coins keep coming in from new users  ? when they eventually scam  or get "hacked"  they will have  an even greater profit
full member
Activity: 154
Merit: 100
I have never had an issue with Cryptsy but have never dealt with Doge. BTC in, trade, BTC out and always works quickly and smoothly.

Hopefully it will pick up for all the other currencies!
member
Activity: 66
Merit: 10
Kimoto for president!
sigh am not sure whats happening with cryptsy as well..

2013-12-21 01:29:27    2013-12-21 01:30:05    Points:0.02534000->0.00000000

The minused my points to "0"

and then credited me with 0.00002000 points instead

We tweeted a while ago that points balances would be normal after the maintenance on them. Sorry for the delay.

there is a whole lot of "were sorry"

for things that affect people greatly. you might want to do a "were sorry, heres an x" campaign at some point. right now its just "were sorry, our everything is always broken, were always working hard to fix it"

a lot less people would be upset and making posts if there were more proactive announcements in the community from cryptsy staff. why wait for someone to make a crypsty points thread when u know its coming? there has been a whole lot of flaming goin on just for this points issue. pop on and make a thread so people a) have somewhere to rage and b) are informed about why and how they should be raging, and for how long. definitely would be less negative posts overall and a place for cryptsy supporters to calm everyone down with positive comments mixed in.

I didn't realise there was a tweet about it, I just figured given the track record that it was another temporary issue that would be resolved soon, filed my 40th support ticket in 2 weeks and went back to making terrible trades.


Id be more active on the boards if I wasn't trying to help the team get to as many tickets as fast as possible. Now that more staff can handle tickets you will see more of the senior folks on the boards. More frequently.

Why isn't Zeuscoin added yet?  It did well in your poll but Cryptsy added other coins that never were in the poll Smiley
Will Earthcoin be added too?
full member
Activity: 154
Merit: 100
to much crap coins at criptsy and it looks like criptsy never retire some coins

What coin would you want to remove? You can simply deselect them from trading where you do not even see them. Would you want a coin you have invested in to be removed? Number of coins is not the issue we have been having.

65000+ new users in 25 days approximately. At the current rate there will be 100,000 new users next week. The problem is sheer load we have made major investments in hardware and manpower to address this. These investments are not realized overnight shipping. installation and training are required essentially it takes time. I would start expecting to see the results of these investments in people and hardware in the very near future we have already made tremendous improvements as it stands.

Guys sorry for the delays. If you have a support issue outstanding we will get to you. New staff is able to handle more and more types of tickets which frees the experienced staff up to get to the harder ticket types.


Then if you can not handle with existing amount of users you should block registration for some time,  until you get new hardware. If that what you say is true then criptsy will be stucking in a week again.
legendary
Activity: 1199
Merit: 1047
I have been using Crypsty today and it has been really fast with deposits and withdrawals. At least with BTC and DOGE.
hero member
Activity: 644
Merit: 500
If the negative points balance is a mistake what about the negative coin balances?

It seem the programme makes alterations to balances all the time.
legendary
Activity: 999
Merit: 1000
all accounts are locked now at cryptsy. Negative balance in cryptsy-points appear. I have a negative balance over more points than i ever owned. And my withdrawals are locked. Every day there is a new surprise with these guys.

I just want to trade a little bit. Is that too much to ask? 
Batch doing the maintenance on points crashed catching back up now. We changed it so you can withdraw now regardless of that status.

Still cannot withdrawl due to negative points balance, so it wasn't changed.

At least thats one way to drive the price of points up, people buying em up so they can withdrawl, heh.
legendary
Activity: 999
Merit: 1000
all accounts are locked now at cryptsy. Negative balance in cryptsy-points appear. I have a negative balance over more points than i ever owned. And my withdrawals are locked. Every day there is a new surprise with these guys.

I just want to trade a little bit. Is that too much to ask? 
Batch doing the maintenance on points crashed catching back up now. We changed it so you can withdraw now regardless of that status.

Still cannot withdrawl due to negative points balance, so it wasn't changed.
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