[ANN] æternity blockchain ∞ AE TOKEN ∞ [PoW & PoS | Oracles | Smart Contracts] - page 254.

vdramaliev

sr. member

Activity: 553

Merit: 253

Quote from: CryptInvest on May 29, 2017, 04:23:47 PM

I have a problem a with ICO and need support. No support mail on official page!!!
Generated new seed, write them, send BTC on generated address, 9 confirmation
and nothing......

When i am check BTC address on the official site index page i ve got:

Your future AE: 0 (contributed 0 ETH respectively 0 BTC)

When i am try "Contribute now" > "Use you Own Wallet" and write generated seed above, system write new BTC address different with and 0 tokens......

Whats this!!!!!

Hello,

Yes, we are aware of this issue and are working on it.

No need to worry, your BTC is not lost.

You will be able to finalize your contribution after this is fixed.

Will let you know.

Regards,
Vlad

CryptInvest

legendary

Activity: 2156

Merit: 1132

I have a problem a with ICO and need support. No support mail on official page!!!
Generated new seed, write them, send BTC on generated address, 9 confirmation
and nothing......

When i am check BTC address on the official site index page i ve got:

Your future AE: 0 (contributed 0 ETH respectively 0 BTC)

When i am try "Contribute now" > "Use you Own Wallet" and write generated seed above, system write new BTC address different with and 0 tokens......

Whats this!!!!!

vdramaliev

sr. member

Activity: 553

Merit: 253

Quote from: moonshot77 on May 29, 2017, 03:58:41 PM

Quote from: vdramaliev on May 29, 2017, 03:49:44 PM

Quote from: moonshot77 on May 29, 2017, 03:39:23 PM

Hey Vlad, what's going on with the AE balance check tool on the wallet page? I sent ETH hours ago and it's well confirmed, but when I enter my address I get the message: "Your future AE: 0 (contributed 0 ETH respectively 0 BTC)." I see newer transactions sent to the same address and when I enter those addresses into the balance check tool I get results. I sent from MEW rather than create a new wallet on your site; is that what's holding me up?

Hey,

The tool is not working properly, but no need to worry. If your transaction is on the blockchain - you will get the right AE balance.

Regards,
Vlad

Thanks -- I appreciate the response. Yes, I can see it on the blockchain, and figured I was safe, but when I began checking other newer transactions and saw they were returning results I started to sweat a little. Thanks for the reassurance.

Sorry for not letting you know sooner.

Regards,
Vlad

vdramaliev

sr. member

Activity: 553

Merit: 253

Quote from: dariloff on May 29, 2017, 03:55:31 PM

If you have rate 1 btc = 23.6 eth, i want to return my ETH for contribute via BTC. No any attention i fount about this rate on site.

Hey,

So, here is the way to get the most recent BTC/AE ration.

Go here.

You will see something like this: {"ETH":{"BTC":0.07858,"CHF":174.25}}

It tells you how many BTC is 1 ETH (ignore the CHF). In the example above, 0.07858 BTC = 1 ETH = 800 AE

This updates every 15 minutes.

Regards,
Vlad

moonshot77

newbie

Activity: 14

Merit: 0

Quote from: vdramaliev on May 29, 2017, 03:49:44 PM

Quote from: moonshot77 on May 29, 2017, 03:39:23 PM

Hey Vlad, what's going on with the AE balance check tool on the wallet page? I sent ETH hours ago and it's well confirmed, but when I enter my address I get the message: "Your future AE: 0 (contributed 0 ETH respectively 0 BTC)." I see newer transactions sent to the same address and when I enter those addresses into the balance check tool I get results. I sent from MEW rather than create a new wallet on your site; is that what's holding me up?

Hey,

The tool is not working properly, but no need to worry. If your transaction is on the blockchain - you will get the right AE balance.

Regards,
Vlad

Thanks -- I appreciate the response. Yes, I can see it on the blockchain, and figured I was safe, but when I began checking other newer transactions and saw they were returning results I started to sweat a little. Thanks for the reassurance.

vdramaliev

sr. member

Activity: 553

Merit: 253

Everyone,

When creating a Bitcoin wallet, some users were still using a differently configured version for the address derivation. It has happened that BTC appeared to have been lost, since after the funding of the wallet no BTC balance was shown.

Good news: Your BTC are not lost, but are sitting on a differently address and can be recovered.

The tech team is working on detailed instructions, bear with us please.

Vlad

dariloff

hero member

Activity: 1064

Merit: 633

If you have rate 1 btc = 23.6 eth, i want to return my ETH for contribute via BTC. No any attention i fount about this rate on site.

vdramaliev

sr. member

Activity: 553

Merit: 253

Quote from: yusyus on May 29, 2017, 12:01:28 PM

Whats going on with web site https://wallet.aeternity.com/ Huh

I see this
AccessDeniedAccess Denied5C21B8D3AE72FFAATZM1+ggC5XR38jkTDgJ9BoVFwE8HjbzAHxxXV2T9VQZXV69GTOqxJQQvM+/dUjimzb8g5HfX5zI=

Hey,

This is fixed now.

Regards,
Vlad

vdramaliev

sr. member

Activity: 553

Merit: 253

Quote from: moonshot77 on May 29, 2017, 03:39:23 PM

Hey Vlad, what's going on with the AE balance check tool on the wallet page? I sent ETH hours ago and it's well confirmed, but when I enter my address I get the message: "Your future AE: 0 (contributed 0 ETH respectively 0 BTC)." I see newer transactions sent to the same address and when I enter those addresses into the balance check tool I get results. I sent from MEW rather than create a new wallet on your site; is that what's holding me up?

Hey,

The tool is not working properly, but no need to worry. If your transaction is on the blockchain - you will get the right AE balance.

Regards,
Vlad

vdramaliev

sr. member

Activity: 553

Merit: 253

Quote from: Ukraine2020 on May 29, 2017, 11:52:10 AM

Hello!
Help is needed!
I want to participate!
I registered my wallet as in the instructions ... https://blog.aeternity.com/how-to-send-bitcoin-to-%C3%A6ternitys-contribution-campaign-wallet-65d3f46aa4b9
However, paragraph 8 was not.

Moreover, does 0x start the address bitkoyna Huh

This is only for the Etherium ...
Help!

[PHOTOS]

Forwarded 0.007 - and there are none .. but on the balance sheet from the very beginning there was money?
How can this be?

Developers, answer!

Thank you!

Hello,

The 0x can be ignored, it is a bug that we are fixing now.

Regards,
Vlad

cnupo

full member

Activity: 155

Merit: 100

Quote from: vdramaliev on May 29, 2017, 03:31:45 PM

Hey,

The BTC/AE rate is being updated every 15 minutes through this API: https://min-api.cryptocompare.com/data/pricehistorical?fsym=ETH&tsyms=BTC,CHF&ts=1496003316

We know that you are experiencing issues with wrong addresses after seed entry. No need to worry. We are fixing these issues now.

Your ETH or BTC are not lost!

Regards,
Vlad

what does it means? I cant find BTC to AE rate, can you tell everyone, 1 btc = 23.6 eth same your website shows or not?
I Wait for your answer 2 weeks already
Is it really so difficult to say approximate rate?

moonshot77

newbie

Activity: 14

Merit: 0

Hey Vlad, what's going on with the AE balance check tool on the wallet page? I sent ETH hours ago and it's well confirmed, but when I enter my address I get the message: "Your future AE: 0 (contributed 0 ETH respectively 0 BTC)." I see newer transactions sent to the same address and when I enter those addresses into the balance check tool I get results. I sent from MEW rather than create a new wallet on your site; is that what's holding me up?

vdramaliev

sr. member

Activity: 553

Merit: 253

Hey,

The BTC/AE rate is being updated every 15 minutes through this API: https://min-api.cryptocompare.com/data/pricehistorical?fsym=ETH&tsyms=BTC,CHF&ts=1496003316

We know that you are experiencing issues with wrong addresses after seed entry. No need to worry. We are fixing these issues now.

Your ETH or BTC are not lost!

Regards,
Vlad

cnupo

full member

Activity: 155

Merit: 100

Quote from: AeVictim on May 29, 2017, 02:44:40 PM

Quote

I also think this issue will be resolved very soon from my opinion this team is legit and we have chance to buy this token at low price during this ICO phase.

It's not whether they are legit or not in question, it's whether they take a full account of the problem. So far only problems about high traffic were reported on their official twitter, and here we're definitely dealing not with a problem caused by heavy traffic. Either they do not take the account, and in this case people can be in trouble and warning those who have not spent the money yet are worth to be warned, or they do take the account, and in this case it means they don't want to admit the problem publicly for some (maybe PR) reason, which is neither a good sign.

Lol, what mean high traffic? Huh

? Gno sold everything for 10 minutes without problems. They have full day for answer me and everyone what actual rate for BTC to ETH or BTC to AE Huh

They acting like scammers

AeVictim

newbie

Activity: 5

Merit: 0

Quote

I also think this issue will be resolved very soon from my opinion this team is legit and we have chance to buy this token at low price during this ICO phase.

It's not whether they are legit or not in question, it's whether they take a full account of the problem. So far only problems about high traffic were reported on their official twitter, and here we're definitely dealing not with a problem caused by heavy traffic. Either they do not take the account, and in this case people can be in trouble and warning those who have not spent the money yet are worth to be warned, or they do take the account, and in this case it means they don't want to admit the problem publicly for some (maybe PR) reason, which is neither a good sign.

cnupo

full member

Activity: 155

Merit: 100

but really I want invest 200-300 eth or 20-30 btc, dont know what to do, want get bonus, but want sure how much for 1 btc

cnupo

full member

Activity: 155

Merit: 100

I invested few btc, which I not scare to lose, better not invest to much, as no support here, that very strange

XCNP

sr. member

Activity: 728

Merit: 250

Quote from: alhal1 on May 29, 2017, 02:25:44 PM

Quote from: cnupo on May 29, 2017, 01:56:52 PM

....

They said to contact them through twitter. Also I'm sure it will be solved after.

I also think this issue will be resolved very soon from my opinion this team is legit and we have chance to buy this token at low price during this ICO phase.

alhal1

member

Activity: 65

Merit: 10

Quote from: cnupo on May 29, 2017, 01:56:52 PM

....

They said to contact them through twitter. Also I'm sure it will be solved after.

cnupo

full member

Activity: 155

Merit: 100

everything so strange here, better not invest before we will hear any update from support. They not show btc rate before, and now still cannot reply, many answers was here.
Hope we not lose our money

Topic: [ANN] æternity blockchain ∞ AE TOKEN ∞ [PoW & PoS | Oracles | Smart Contracts] - page 254. (Read 274777 times)