Topic: [ANN] BiteBTC Exchange Launched! - page 2. (Read 36633 times)

I have been waiting for my funds for more than a month and have already sent all the necessary documents for a dozen of their requests, but my account is still blocked

Dear Trader,

We do our best to guarantee full security and protection of all transactions conducted on our exchange, and also fully comply with the strict international laws, which requires full compliance with KYC rules.

Our Support Dept will answer your ticket shortly.
Thank you for cooperation.

Hi. Exchange is SCAM.

I transfer to BiteBTC 83k DOGE and exchange it to BTC. When i send request for withdraw I recive next E-mail:

Dear Trader,
Your account has been temporarily disabled and is currently under compliance review, which entails an examination of recent and past account activity to ensure our users are in compliance with our terms of service.

Deposit Transaction(s):
85d25f0bf4094c20edfdbf627e817cbd284e8482a23fd9497631f722d68e95ca

To facilitate our review, please provide the following information:
- The source of the funds for the above transaction(s), i.e. how and where they were acquired or purchased
- Relevant documentation which indicates proof of ownership of the funds in question

Thank you for your cooperation with this matter.
Once the above information has been provided and the compliance review has concluded, we will notify you of the results and the status of your account.


With kind regards,
BiteBTC Support Team
https://bitebtc.com
[email protected]


I answered:
Transaction TXID 85d25f0bf4094c20edfdbf627e817cbd284e8482a23fd9497631f722d68e95ca is a transfer 83412.28174359 of DOGE from TradeOgre. Coins obtained as a result of trading.

Transaction TXID 6e8a88a5a5de6b2b24464a08d3a2c78c4bd99c637f1355008a970f51cd0e6a79 is a transfer 100 of DOGE from TradeOgre

Screenshot attached


And atthach scrinshot from TradeOgre account.


I have not received a response from BiteBTC to my letter.

they suddensly asked for verification though i already have done this and asked where did i found my coins, and documents to prove it
i said i mine them and they never answered probably a scam exchange

when the case is massive - these are your problems. coinmarketcap already knows this
so do the exchanges that close
https://cdn1.savepice.ru/uploads/2019/6/7/473293d5867bed8bf8c563387e19a075-full.jpg

Good afternoon. Can you answer my friend to my 2 last questions ? I think that no...Why ? Because you have not reactivated any of your members' disabled/blocked accounts. Also, your support gives the same (and without any value) answers. I say it again: The final result is the most important. Unfortunately, many of your members see their accounts and coins in disabled/blocked status. Is this legal ? I don't think so...

What support is there? Yours ? The last message from your "support service" is dated 10/05/2019. My account is still in "Temporarily disabled"! The extraordinary efficiency If you were unlocking accounts - here would write about it.
So we are, to the utmost sorrow, to become "sponsors" involuntarily ...

Dear Trader,

All requests are being processed by our Support Dept on 24/7 basis.
You can contact us using this form: https://bitebtc.com/support/
Additionally, you can forward your request to [email protected] in emergency cases.

Thank you for being a part of BiteBTC communty!

withdraw coins? I also turned off. Who works for?
very interesting, who unlocked the account after the lock? Support is not responding.

lol there're just bots operating no real support most new users will receive same e-mails from support:


Dear Trader,
Your account has been temporarily disabled and is currently under compliance review, which entails an examination of recent and past account activity to ensure our users are in compliance with our terms of service.

Deposit Transaction(s):
9b82950a68d8c78dd267e0f128295fbaf8e733edf47410d1298db489e5b27d16

To facilitate our review, please provide the following information:
- The source of the funds for the above transaction(s), i.e. how and where they were acquired or purchased
- Relevant documentation which indicates proof of ownership of the funds in question

Thank you for your cooperation with this matter.
Once the above information has been provided and the compliance review has concluded, we will notify you of the results and the status of your account.

i lost only 2 days of mbc mining (10$ or something like that, but they pay you 30$) but many people probably lost more than that

Good afternoon. I have read your last tweets before a few minutes:

https://twitter.com/bitebtccom/status/1118048924399538176

https://twitter.com/bitebtccom/status/1135464778363822081

So, I want to ask you these 2 things:

a)Can you tell me please, how many accounts did you put in disabled or blocked status ?

b)How many accounts did you reactivate the last 3 months ?

I have met many comments from your members about their blocked/disabled accounts.
However, I did not read any comment for the reactivation of one or more accounts.
Can you explain it ?
I am waiting about your answer.  Also I am waiting about the reactivation of my account and the completion of my withdrawal.    

Hi Bitebtc
You verify my acc sole quick.  Then you ask my to send you source of my funds. I send you all staf and contact you with your suport 10 times with no answer.  Because i send you 70500 fet coins and coins team it was so politely to give as support and details.  Hope sole police and my lawyer to catch you soon.

Dear Trader,

Unfortunately, we can't restore your account without necessary documents:
- The source of the funds for the above transaction(s), i.e. how and where they were acquired or purchased
- Relevant documentation which indicates proof of ownership of the funds in question

Please contact our Support Dept to resolve your issue.

Thank you very much for cooperation.

Hello!
My account is temporarily disabled. you have accepted the documents I have submitted, but my account is still not open. Please reactivate my account again. I waiting 4 weeks already!

Hello Dear BiteBtc

My account is temporarily disabled. you have accepted the documents I have submitted, but my account is still not open. Please reactivate my account again.

These guys are based in Seychelles now, not Singapore.

I already did. Waiting for your response.

Dear BiteBTC,

As you asked, I sent May 24, 2019, 09:19:38 AM, PM with my e-mail. But my account still "Temporarily disabled".
How much i must wait ?

Thanks.

Dear Trader,

We kindly ask to contact Support Dept.
Unfortunately, we can't resolve your issue on forum.

Thank you for cooperation.