They are withholding OUR coins and keeping them in trex wallets for a reason. That reason is anybody's guess..
Let me withdraw my coins without having to hand over my ID & face photo (FFS.. that is ridiculous) to an anonymous service and I'll stay far, far away from your scammy exchange.
-edit
I've asked that question a couple of times and haven't seen a single person claim to have passed Basic verification.
It seems that you have to be from the US and make no mistake and you would get verified, I've seen some people that got verified with the basic verification but most of the times it wont work and it's retarded that they will allow non US residents to try basic verification when they know it wont work.