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Topic: [ANN] Bittrex - Next generation exchange (btc/ltc/eac/ppc/rdd/ftc/and more) - page 51. (Read 167989 times)

legendary
Activity: 1764
Merit: 1012
Hey everybody. Bittrex has said that anybody who has multiple tickets open should log into their support account and delete all but your first ticket. If they are really trying to f*** everybody sending lots of tickets is neither going to bother them or help you. If they are trying to process all of these tickets manually clearing out the useless ones will help speed it up...

Don't believe this kind of things unless you saw an official statement about it.

They are getting tons of money so they must solve your problems. Not vice versa.
newbie
Activity: 35
Merit: 0


I had a 'Legacy' type account on Bittrex (more than 18 months old) which effectively had a limitless daily withdrawal limit.
I never had any withdrawal problems in the past and used to deposit and withdraw substantial amounts of btc without
any hassles. Recently I deposited btc to trade alts and when i tried to withdraw i discovered that my account type had been
changed from 'Legacy' to 'New' and that i now had a ZERO (0) withdrawal limit! Note that at the time I made these crypto
deposits (over the last couple of months) there was NO WARNING whatsover that my account type had been changed to New
and that I now had ZERO withdrawal capability! (Due to the outcry about this disgusting deceitful behaviour I see
Bittrex NOW has a warning once logged in that says you cannot withdraw anything due to being 'unverified'... TOO LATE
 to put that notice up now!! It should have been put up there the second they changed my withdrawal limit to zero and
my account type to New so that i could back then decide for myself whether i still wanted to deposit funds knowing i
would then need to give up my privacy and get 'verified'.  These scumbags took that choice away from me and are
now holding my funds hostage to extort me for my personal information!

This is totally unacceptable and is nothing short of entrapment and plain theft.

I figured i'd do Basic Verification but this did not work - no surprises there after researching the problem and found that
NOBODY is getting it right to complete Basic Authentication anymore... so Basic Authentication is a joke! in fact it's just
a trap that Bittrex has laid out in which they use the info you input into Basic Verification against you after they purposefully
 fail it and then coerce you into doing Advanced Verification ... and then if there is ANY mismatch between the info you
entered in Basic compared to Advanced then you are screwed and it can take months (if you're lucky) to get Bittrex Support
 to manually verify you. Note that there is no option to review your Basic verification info or update it afterwards ... this
is by design to trap you into a position whereby you upload all your docs for Advanced verification but get this failed anyway
due to some mismatch (no matter how trivial) so still no withdrawal ability even although you have uploaded more than
enough personal info to allow identity theft. Do you trust Bittrex with your personal ID documents when this is how they operate??

I refuse to give in to this extortion by Bittrex and am not prepared to do Advanced Verification due to the shady way they
went about entrapping me (no warning) into depositing crypto all the while changing my account type and withdrawal limits
 to zero stealthily without my knowledge! This is the lowest of low i have ever encountered - not even Poloniex pulled this kind of devious sh1t!
I opened a Support ticket regarding this but get no response.

i'll be joining the class action against Bittrex for sure due to their unacceptable shady behaviour and their use of my
deposited funds to extort all my personal ID info from me against my will!

If there are any decent human beings left then please give me my coins back


And it happened like i predicted it will happen somewhere

Bittrex ‘Leaks’ User Passports In Support Emails, Says Russian Telegram Channel

https://cointelegraph.com/news/bittrex-leaks-user-passports-in-support-emails-says-russian-telegram-channel

If you know your documents got leaked please send me a PM



Wondering why they didn't make an official statement regarding leak documents on telegram?
That's a big deal and their only reaction is going into hiding. Their  poor social skills and support  are a disaster.
Especially keeping coins hostage without warning. Changing terms on weekly basis. What's next Bittrex?




sr. member
Activity: 454
Merit: 251
Throwing some possibilities out here:

(1.) They are thieves.
(2.) Government interference.
(3.) Blatant Incompetence.

After the SEC's statement today (and given Bittrex's Seattle headquarters and US user base), I'm leaning heavily towards government interference. The SEC made a chilling reference to exchanges and AML/KYC that I think largely explains Bittrex's recent behavior:

Quote
I also caution those who operate systems and platforms that effect or facilitate transactions in these products that they may be operating unregistered exchanges or broker-dealers that are in violation of the Securities Exchange Act of 1934.

Quote
Second, brokers, dealers and other market participants that allow for payments in cryptocurrencies, allow customers to purchase cryptocurrencies on margin, or otherwise use cryptocurrencies to facilitate securities transactions should exercise particular caution, including ensuring that their cryptocurrency activities are not undermining their anti-money laundering and know-your-customer obligations. As I have stated previously, these market participants should treat payments and other transactions made in cryptocurrency as if cash were being handed from one party to the other.

I'm not entirely clear on what that means. For instance, I know that contractors get 1099s beyond a threshold of just $600 in total payments during a calendar year. Could it be similar for securities? ...cryptocurrencies? If so, I don't think any of the exchanges -- even the most compliant ones like Coinbase and Gemini -- have been complying. This doesn't bode well for US residents, or anyone with money stuck on these shady exchanges. Undecided
newbie
Activity: 8
Merit: 0
Hey everybody. Bittrex has said that anybody who has multiple tickets open should log into their support account and delete all but your first ticket. If they are really trying to f*** everybody sending lots of tickets is neither going to bother them or help you. If they are trying to process all of these tickets manually clearing out the useless ones will help speed it up...

And how to delete a ticket?  You can only mark it as solved.
newbie
Activity: 42
Merit: 0
Hey everybody. Bittrex has said that anybody who has multiple tickets open should log into their support account and delete all but your first ticket. If they are really trying to f*** everybody sending lots of tickets is neither going to bother them or help you. If they are trying to process all of these tickets manually clearing out the useless ones will help speed it up...

Where did they say this?
newbie
Activity: 237
Merit: 0
Hey everybody. Bittrex has said that anybody who has multiple tickets open should log into their support account and delete all but your first ticket. If they are really trying to f*** everybody sending lots of tickets is neither going to bother them or help you. If they are trying to process all of these tickets manually clearing out the useless ones will help speed it up...
legendary
Activity: 1834
Merit: 1036
Well, i waited about 5-6 days. I have contact bittrex everywhere, but i think the most important things to do are.....first open a ticket on bittrex(i have not receive answer) and second i have sent pm to bittrex admin with ticket id...

julian (Bittrex admin) :
https://bitcointalksearch.org/user/jyap-332203


ryan (Bittrex admin) :
https://bitcointalksearch.org/user/chiznitz-171880


richiela (Bittrex admin / ANN topic starter) :
https://bitcointalksearch.org/user/richiela-96390


Rami (Bittrex admin) :
https://bitcointalksearch.org/user/bittrex-rami-252476


this guys are online today




One more things....hope

Aside from sending them a PM in this forum, try sending them a DM in Twitter too or post your concern in Twitter and tag them. I noticed that they are more responsive in Twitter than this forum. Below are the Twitter accounts of Bittrex and other guys related to Bittrex.

Bittrex
https://twitter.com/BittrexExchange

Rami
https://twitter.com/ramikawach

Richie
https://twitter.com/richiela

I once sent a DM to Richiela and he responded within the day.
legendary
Activity: 1694
Merit: 1002
Go Big or Go Home.....
My question is, if someone from overseas that does not want to do the Enhanced Verification or they can not verify it (not unheard of), then Bittrex gets to keep all their money!?!?! Isn't this called theft? Huh
newbie
Activity: 237
Merit: 0
Hi everyone , I really think one way to help is to log into your support account and delete all but your original ticket , they at bittrex asked this be done , some people could be opening tickets all day long out of frustration ...
legendary
Activity: 1764
Merit: 1012
They are earning a shitload of money but they are giving the worst service out there. I was lucky and moved my belongings to binance without any problems.

My advice to everyone is run while you can!
full member
Activity: 218
Merit: 100
How long does it take to get a reply from submitted ticket? I'm missing my ETH and I can see on ethscan it was confirmed several days ago, but Bittrex hasn't added them yet...
sr. member
Activity: 807
Merit: 251
World's First Crowd Owned Cryptocurrency Exchange
Has anybody succesfully solved problems with Bittrex (I mean problems with support connect, disabled accounts and etc) ?
I see here only negative comments. Is there really so bad and no one solved their problem?
Today, i have solved problem with bittrex....i have withdraw my funds. So good luck guys
How do you do solve your problem with bittrex? we would like to know a details so we can go with your method.

Well, i waited about 5-6 days. I have contact bittrex everywhere, but i think the most important things to do are.....first open a ticket on bittrex(i have not receive answer) and second i have sent pm to bittrex admin with ticket id...

julian (Bittrex admin) :
https://bitcointalksearch.org/user/jyap-332203


ryan (Bittrex admin) :
https://bitcointalksearch.org/user/chiznitz-171880


richiela (Bittrex admin / ANN topic starter) :
https://bitcointalksearch.org/user/richiela-96390


Rami (Bittrex admin) :
https://bitcointalksearch.org/user/bittrex-rami-252476


this guys are online today




One more things....hope
pfx
newbie
Activity: 31
Merit: 0
Throwing some possibilities out here:

(1.) They are thieves.
(2.) Government interference.
(3.) Blatant Incompetence.

To some degree combinations of the above (3) may be possible. At this point, I'm not sure that it couldn't be any of the (3) above.

(1.) If this is exclusively the case, what is their escape plan & when? - they would have to escape the country to avoid prosecution.

(2.) There may be a large, underlining investigation that we don't know about going on. Unfortunately the implementation of restrictions & barriers makes Bittrex liable, and thus the (potential) involvement behind it.

(3.) A "laughable" level of incompetence has been on display for a while now. So much so, that it reeks of reckless ego & lends to discrediting any government involvement conspiracy. Regardless of (1.) or (2.) - there is no disputing # (3.) - They may attempt to blame their verification provider Jumio, who has a bit of a tainted past. They could blame Jumio while claiming they had no choice but to abruptly implement KYC policies. That might be their only legal "escape" - However I do not see that getting them entirely off the hook. This could spend years in court. Someone at the helm thinks they are are smarter than everyone.
hero member
Activity: 1834
Merit: 639
*Brute force will solve any Bitcoin problem*
its been 80 days they blocked my funds and use it in their fucking favor

bittrex scammers

at this point i don't even want my coins back i just want to see justice served for everyone :\ ~storm the castle>>>rant on rant offf<<<
hero member
Activity: 1834
Merit: 639
*Brute force will solve any Bitcoin problem*
Anyone get the location and contact info of the actual office and people in operations yet? This is really starting to look bad.

it's looks like Seattle ~ if they are in the states still..i remember the cryptsy debacle and how Paul Vernon disappeared ~ the writing is on the walls :\ mehhh
hero member
Activity: 756
Merit: 500
its been 80 days they blocked my funds and use it in their fucking favor

bittrex scammers
hero member
Activity: 2464
Merit: 519


That's correct. You can't just change terms without noticing users AND agreeing to them.
That's completely against the law and illegal. A statement that if
someone does not want to go through the new terms and verification process,
give the option to close accounts and return funds to user.

I agree, a 0 BTC daily limit unless verified is NOT the product I signed up for before I gave Bittrex my money.

Many people don't want to get verified because they don't trust exchanges with personal data, simple as that.

It's actually illegal without the account holder's approval or agreement. If they never sent a notice about the change with ample time for ppl to withdraw if not willing to verify, they can be held liable under US laws. As far as I am told they never notified anyone of the changes as well as having a non functional basic verification system .

The US DOJ should be contacted quick about this so they can lock the company's holdings before they decide to run with it and refund people's accounts that chose to close their accounts.

I do not have a stake on this exchange, but have a good friend from Asia that is now stuck with no way to get her funds out of bittrex and their support is not responding to the ticket regarding her wanting to close her account and withdraw everything.

I don't know what the law is in the USA regarding financial institutes changeing there Terms & Condition but here on the other side of the pond if a financial institute changes there T's&C's they are legally required to inform all there customers (and they do, I know from experiance) of the changes and give the customer ample time to decide if they want to stay or leave, with no penalties or fees.

Same here in the US. They cannot just implement something without notifying customer.




So, I had a talk with my lawyer and he clearly stated changing terms and conditions without notice is illegal and will be punished by law.
Just wanted to inform you. This will get very ugly for Bittrex.



If the company is within America it might effective. Bittrex is not doing great this days 2and this reduce use. I also they  will be having but for a quick resolution
newbie
Activity: 42
Merit: 0
Has anybody succesfully solved problems with Bittrex (I mean problems with support connect, disabled accounts and etc) ?
I see here only negative comments. Is there really so bad and no one solved their problem?
Today, i have solved problem with bittrex....i have withdraw my funds. So good luck guys

How long was your wait?   AND what method did you get your issue corrected through?
legendary
Activity: 1524
Merit: 1001
NOBT - WNOBT your saving bank◕◡◕
Has anybody succesfully solved problems with Bittrex (I mean problems with support connect, disabled accounts and etc) ?
I see here only negative comments. Is there really so bad and no one solved their problem?
Today, i have solved problem with bittrex....i have withdraw my funds. So good luck guys
How do you do solve your problem with bittrex? we would like to know a details so we can go with your method.
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