Seriously, that's how difficult it is to use their platform. I wouldn't be surprised if they didn't make a good reputation here and I just don't trust them to use it. It seems like the only outcome is that they don't want to give it to you, much more. It is frustrating when there are so many questions and demands. It's easy to deposit but difficult to withdraw.
I am always very suspicious of this kind of people, many people have lost a lot of money with this kind of projects and people, then often they have the physical base in countries where it is very difficult to assert their rights if they cheat you, hope make sense what i say!
I understand your frustration with the verification process. However, we did not invent it, it is a regular verification procedure that is used by most of the services which work with the finance and personal information, and the amount of money on the account usually does not matter. I personally had the same issue with the online poker account a few years ago, which was blocked and required absolutely the same documents just for the account with $10 on it. The point here is that as long as you pass the KYC verification you get access to the monetary service, which by law is required to identify the customer. It is not us being so picky, it is the laws that any financial service has to follow.
Can you please PM us your support ticket number, I will explain your situation to the support and will try to figure out the way for you to pass the KYC assuming the issues with the documentation.
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