[ANN] FACTOM - Introducing Honesty to Record-Keeping - page 38.

tempus

legendary

Activity: 1960

Merit: 1128

Quote from: poptop on June 22, 2017, 04:18:00 PM

Quote from: tempus on June 21, 2017, 01:57:52 PM

What you could try: To send a second transaction, a small amount. I can't guarantee that it will work but it worked several times for me (3 times I believe).

Background: Some time ago (two weeks or so) I sent a small amount first (to test the Factom wallet) to polo. Worked well, so I transacted more. But the deposit didn't even show up. I opened a ticket but got no response for 12 days.

Then I wanted to know what the problem is and sent another 1 FCT or something like that (maybe less). And surprisingly my previous bigger deposit showed up and was confirmed. But: The 1 FCT was stuck now ;-) I've done that again, at least 3 times. A deposit is stuck and I send a small amount to "free" it and it worked.

My last deposits went well but something is not right. I doubt it's a Factom-problem because I never had that problem with Bittrex.

Maybe try it - but only a small amount of course.

What kind of problem did you have? Was it "awating approval" or something else?

Deposits didn't show up on my account or were displayed as unconfirmed (stuck on 1/3 for example) while confirmed on the Blockchain.

bamsterdam

sr. member

Activity: 453

Merit: 261

Look Morty magic internet money

I had 7 stuck transactions on polo but they all went through suddenly some days ago. Never got a reply from poloniex on my tickets so I don't know if the looked at it or it was just luck but was on 2 different addresses on the same day so I think they looked at it.. so there is still hope for those still waiting

coinbasesucks

full member

Activity: 135

Merit: 100

Quote from: crazyivan on June 19, 2017, 02:47:32 AM

Quote from: CryptoEnthusiast64 on June 19, 2017, 01:53:24 AM

Factom deposit from poloniex still pending going on 17 hrs + all it says is Pending (1 of 3) all day long..

Polo s been having these issues recently. Do not worry, your coins re not lost. They might get delayed for some time, even a few weeks. This is Polo issue so I suggest you open a ticket.

Polo needs like a 1000 more dedicated servers.

poptop

legendary

Activity: 1512

Merit: 1246

Quote from: tempus on June 21, 2017, 01:57:52 PM

What you could try: To send a second transaction, a small amount. I can't guarantee that it will work but it worked several times for me (3 times I believe).

Background: Some time ago (two weeks or so) I sent a small amount first (to test the Factom wallet) to polo. Worked well, so I transacted more. But the deposit didn't even show up. I opened a ticket but got no response for 12 days.

Then I wanted to know what the problem is and sent another 1 FCT or something like that (maybe less). And surprisingly my previous bigger deposit showed up and was confirmed. But: The 1 FCT was stuck now ;-) I've done that again, at least 3 times. A deposit is stuck and I send a small amount to "free" it and it worked.

My last deposits went well but something is not right. I doubt it's a Factom-problem because I never had that problem with Bittrex.

Maybe try it - but only a small amount of course.

What kind of problem did you have? Was it "awating approval" or something else?

tempus

legendary

Activity: 1960

Merit: 1128

Quote from: CryptoEnthusiast64 on June 21, 2017, 05:10:53 PM

Thanks man!

Followed your advice and it worked!

The first deposit show up now, but now the new smaller deposit is stuck. LOL

Nice!

And yes, it's really a big LOL! Wink

CryptoEnthusiast64

member

Activity: 78

Merit: 10

Thanks man!

Followed your advice and it worked!

The first deposit show up now, but now the new smaller deposit is stuck. LOL

tempus

legendary

Activity: 1960

Merit: 1128

Quote from: CryptoEnthusiast64 on June 21, 2017, 10:29:32 AM

Update from stuck FACTOM Poloniex deposit.

I've been waiting for days for any update from Poloniex, but still no luck.. They aren't responding to any of my questions, they have terrible service & are severely understaffed. You would think they're located on the international space station or something because there down to skeleton crew over there, heck they might as well be on the moon because I can't reach them.. I don't understand how these guys can make a killing off trading fees yet lack the common sense to hire more help! It's just plain greed! They want more profits and less overhead at the cost of making there user base suffer! Damn I wish we had better options to buy & sell crypto then these HACK JOB EXCHANGES!!!

What you could try: To send a second transaction, a small amount. I can't guarantee that it will work but it worked several times for me (3 times I believe).

Background: Some time ago (two weeks or so) I sent a small amount first (to test the Factom wallet) to polo. Worked well, so I transacted more. But the deposit didn't even show up. I opened a ticket but got no response for 12 days.

Then I wanted to know what the problem is and sent another 1 FCT or something like that (maybe less). And surprisingly my previous bigger deposit showed up and was confirmed. But: The 1 FCT was stuck now ;-) I've done that again, at least 3 times. A deposit is stuck and I send a small amount to "free" it and it worked.

My last deposits went well but something is not right. I doubt it's a Factom-problem because I never had that problem with Bittrex.

Maybe try it - but only a small amount of course.

CryptoEnthusiast64

member

Activity: 78

Merit: 10

Update from stuck FACTOM Poloniex deposit.

I've been waiting for days for any update from Poloniex, but still no luck.. They aren't responding to any of my questions, they have terrible service & are severely understaffed. You would think they're located on the international space station or something because there down to skeleton crew over there, heck they might as well be on the moon because I can't reach them.. I don't understand how these guys can make a killing off trading fees yet lack the common sense to hire more help! It's just plain greed! They want more profits and less overhead at the cost of making there user base suffer! Damn I wish we had better options to buy & sell crypto then these HACK JOB EXCHANGES!!!

crazyivan

legendary

Activity: 1652

Merit: 1007

DMD Diamond Making Money 4+ years! Join us!

Quote from: CryptoEnthusiast64 on June 19, 2017, 09:56:49 AM

Update from: Poloniex Team on regards to stuck pending deposit.. 24+hrs now

I am very sorry to inform you that we are currently experiencing a momentary problem with the wallet and had to disable it for maintenance.

As soon as the wallet is re enabled your deposit will credit.

Thank you for your patience and I am sorry for the inconvenience, don’t hesitate to reply to this message if you have any question.

Sincerely,
Poloniex Support Team

So you opened a ticket and they have actually replied to you? How long did it take from your ticket till their reply?
Glad to hear this will be resolved soon.

NameGame123

newbie

Activity: 8

Merit: 0

Quote from: crazyivan on June 10, 2017, 02:11:12 AM

Quote from: NameGame123 on June 09, 2017, 07:34:48 PM

Quote from: crazyivan on June 09, 2017, 03:57:06 PM

Quote from: MrSunshine on June 09, 2017, 01:02:01 PM

Quote from: vitocorp on June 09, 2017, 10:24:33 AM

What is the best wallet to store factom?

I tried their enterprise wallet, but it is complex to use and I never got it working right. It is suppose to make it to the exodus wallet and some point. As of now I hear the paper wallet is the simplest wallet.

I really dont understand why do u say it s complex.

You install it.
You sync it.
You transfer Factoids.

How is that complex or different from any other wallet?

Actually Crazyivan with the legendary status Wink

...moving from only using exchanges to figuring out wallets for the first time can be a bit confusing for some of us. I am new to all of this and am in the process of learning about wallets. I too have found this to be intimidating at times. What is extremely simple for the seasoned is brand new to others.

Sorry bud, it was not my intention to insult you in any way. Let us know what exactly is a problem for you and I ll try to help you out.

For now, you need to go the this link https://docs.factom.com/#run-enterprise-wallet-locally and read how to install enterprise wallet. Then go here, https://github.com/FactomProject/distribution find a download link for Enterprise wallet for Windows 64 or Mac, depending what you use, download it and install it. It s an .exe file. Once you do, I suggest you use cloud node, on that first link there is subtitle "run enterprise wallet online" follow that one to synchronise your wallet to a 100%. There is another option to download Factom chain but it s more complicated so go with the simple option. Once you do that and your wallet syncs to 100%, you re done. All you need to do is to send your tokens to the wallet.

Hope this helps.

Thanks @Crazyivan, I will look into it this week.

NameGame123

newbie

Activity: 8

Merit: 0

Quote from: dmitryshech on June 09, 2017, 08:19:18 PM

Quote from: NameGame123 on June 09, 2017, 07:34:48 PM

Quote from: crazyivan on June 09, 2017, 03:57:06 PM

Quote from: MrSunshine on June 09, 2017, 01:02:01 PM

Quote from: vitocorp on June 09, 2017, 10:24:33 AM

What is the best wallet to store factom?

I tried their enterprise wallet, but it is complex to use and I never got it working right. It is suppose to make it to the exodus wallet and some point. As of now I hear the paper wallet is the simplest wallet.

I really dont understand why do u say it s complex.

You install it.
You sync it.
You transfer Factoids.

How is that complex or different from any other wallet?

Actually Crazyivan with the legendary status Wink

...moving from only using exchanges to figuring out wallets for the first time can be a bit confusing for some of us. I am new to all of this and am in the process of learning about wallets. I too have found this to be intimidating at times. What is extremely simple for the seasoned is brand new to others.

There is pretty easy, step by step guide for Enterprise wallet https://docs.factom.com/#run-enterprise-wallet
Stick wit the "Running Enterprise Wallet Online" option. In this case you don't have to download the blockchain.

Thanks dmitryshech - I will look into this

CryptoEnthusiast64

member

Activity: 78

Merit: 10

Update from: Poloniex Team on regards to stuck pending deposit.. 24+hrs now

I am very sorry to inform you that we are currently experiencing a momentary problem with the wallet and had to disable it for maintenance.

As soon as the wallet is re enabled your deposit will credit.

Thank you for your patience and I am sorry for the inconvenience, don’t hesitate to reply to this message if you have any question.

Sincerely,
Poloniex Support Team

jackson997

full member

Activity: 180

Merit: 102

it is fun to withdraw from Polo, im scared to withdraw..

last time when I have tryied, transaction was completed, but in blockchain nothing, so after begging them x times within 2 months finnaly they gave me factoms back on polo, not professional at all from their side!

Jack Russell

newbie

Activity: 50

Merit: 0

Quote from: Camineet on June 19, 2017, 02:13:01 AM

can someone help me understand the fee for a transaction? i tried withdrawing 1fct from poloniex to enterprise wallet just to test, and i only received .9fct.

i can't find any details in poloniex specifiying the network fee of .1fct and am only given this tx id in my withdrawal history:

fb47905fca59bab4461cd064beca8f1793e07146c2284bc3b77188471a7ee499

.1fct is equal to about $3 on a $30 withdrawal, so i'm a bit troubled by it.

That is not the factom network fee, that is the fee that poloniex charges for a withdrawal. Exchanges can set any fee they want unfortunately.

BTW congrats on acquiring some factom!

crazyivan

legendary

Activity: 1652

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DMD Diamond Making Money 4+ years! Join us!

Quote from: CryptoEnthusiast64 on June 19, 2017, 01:53:24 AM

Factom deposit from poloniex still pending going on 17 hrs + all it says is Pending (1 of 3) all day long..

Polo s been having these issues recently. Do not worry, your coins re not lost. They might get delayed for some time, even a few weeks. This is Polo issue so I suggest you open a ticket.

Camineet

newbie

Activity: 24

Merit: 1

can someone help me understand the fee for a transaction? i tried withdrawing 1fct from poloniex to enterprise wallet just to test, and i only received .9fct.

i can't find any details in poloniex specifiying the network fee of .1fct and am only given this tx id in my withdrawal history:

fb47905fca59bab4461cd064beca8f1793e07146c2284bc3b77188471a7ee499

.1fct is equal to about $3 on a $30 withdrawal, so i'm a bit troubled by it.

CryptoEnthusiast64

member

Activity: 78

Merit: 10

Factom deposit from poloniex still pending going on 17 hrs + all it says is Pending (1 of 3) all day long..

crazyivan

legendary

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DMD Diamond Making Money 4+ years! Join us!

Quote from: CryptoEnthusiast64 on June 19, 2017, 12:25:17 AM

Just checked again and transactions still pending WTF? can someone help me please!

Withdrawal from where? Polo? Bittrex?

CryptoEnthusiast64

member

Activity: 78

Merit: 10

Just checked again and transactions still pending WTF? can someone help me please!

silverkamote

newbie

Activity: 28

Merit: 0

help . my withdrawal is still pending ? what should i do? i check the blockchain record but none of there any transactuon in my addres? check also my wallwt but there are no history transactions. omg i think they scamed me.

Topic: [ANN] FACTOM - Introducing Honesty to Record-Keeping - page 38. (Read 2115896 times)