hello,
I have tried to redeem my stakes at alpha.heatledger.com multiple times without luck. I have sent emails but no responses. Is this supposed to be working?
Sender address : 16d6n2swAxh7b4t9ko7H6RvXiZmYJS6dy4
Could you please give me an update
thanks
nr
Try using only lower case letters. It worked for many eth addresses.
That does not seem to be working either. I know the devs are busy(I have sent them emails). Any help would be appreciated
thank you
nr
its a bitcoin address.
https://blockchain.info/address/16d6n2swAxh7b4t9ko7H6RvXiZmYJS6dy4 you received the btc. 0.00015 BTC. but you didnt send it back. its still in the account. that will never work. read the instructions, follow them, cant be so difficult.
If you read the instructions, it says to send an email if you don't have the exact address you send it from. So I did read the instructions and send twice the amount in 2 different transactions. Please don't accuse people of not reading instructions if you don't know if they did.
I have included all related information to the devs.
Is there a deadline for redeeming?
thanks
nr
if you would read the instructions, you would have your private key.
the amount of 0.00015 BTC is still in your address and has not been moved.
if you want help, because of stupidity, then dont say, you didnt do something stupid.
probably the costs of giving you your service costs more then the 50 bucks you put into heat.
dont get me wrong, i like you. try to find your private key, that cant be so hard. Ask the exchange for it or try to find it where you made the backup of it! Its like 5 seconds to put the file with the key on a cloud storage or an usb stick! its your money you lost and ask for finding it back for you.
I am sure Heat will do everything possible to help you. Do something for Heat and spread out the good stuff they are doing.
