I have a problem 3 weeks ago , I withdrawed my tokens from humaniq to myetherwalltet.
I did all the steps perfectly.
I copied my address from myetherwallet to humaniq to remove the tokens and when I accepted I see in my payment history of humaniq that my tokens have been sent to another account address, they have changed my account address.
They told me that they would help me but they told me they can not do anything.
Is outrageous, I trusted in humaniq, I invested in his ico, I fully trust in humaniq.
Why did they change my account address?
Why do not I have my tokens?
Why is there someone who has my tokens?
Someone in my situation
Thanks you
I see you have already posted this earlier but no response, can you post all the details from which address you sent, receiving address, transaction details and also did you try to check with the exchange for this issue?