Today it was that guy, tomorrow it may be me who needs tech support and they'll be no where to help me. Id much rather put my money with projects where the Devs are more open and friendly.
It always happens when there are a lot of techies in the project. They usually as a vitalik booter technically very well understand but with communication and explanations trouble. The project itself I really like it in my stop sheet of investment for this moment is. Maybe something normal will come out!
Great projects and products in and out of cryptoverse have gone to waste because of wrong leadership.