The next 30-40 days is crunch time and we will be extra busy receiving the last of the equipment and setting up the new datacenter space. Due to this we have started to fall behind in responding to hosting requests.
We understand it is critical to avoid delays in getting your equipment up and running as soon as it ships. Many of the customer requests we receive want absolute dates on power and space availability. If you are uncomfortable sending equipment to us for fear of delay, please host it yourself until the space is move in ready. Then ship it to us at that time to avoid any possible delays.
Prospective customers who have corresponded with us know that there is a capacity reservation waiting list for the various stages of our expansion. In an effort to stream line our hosting request process we decided to post our waiting list on the top of this service announcement page.
The reservations on the waiting list will be be fulfilled in first in first out order. User identities in the list will be replaced with random values known only by us and by the requester. Until the list is full you are assured that you have the option to host with us when it becomes available. If you request capacity after the list is full then you would only get an opportunity to host your equipment with us if someone else decides to refuse the offer.
Send us requests for hosting at [email protected] with the quantity, brand and model of the machines along with the total power consumption you expect to use. The list will be updated with your request in chronological order. If for some reason we are taking awhile to reply, rest assured that as long as you sent us a request the timestamp on the email will ensure your position.When power and space become available we will go through the waiting list, when your name comes up you will be given the opportunity to commit to the agreement or refuse it at that time. If you refuse, the power allocation you had requested will passed forward to the next person on the list.
We have a master service agreement that we can provide for your review. Due to the waiting list there is no reason to sign the agreement immediately. We can go through that when the power actually becomes available and the space is move in ready.
Others have stated they are willing to accept the risk of delays and would like to send us their equipment directly from the manufacturer in order to save shipping expenses and take advantage of Oregon's lack of sales tax. Just realize that as hard as we may try, delays are possible and often outside our control. We will do our best to minimize delays as much as possible.
Thanks
