Topic: [ANN] Lykke - Trade Bitcoin, Ethereum, FX and Digital Assets - page 21. (Read 144637 times)

you guys are putting out false advertisement saying no fees. 10% mark up on cryptos over the spot price is fees. More fees then any other exchange. Your probably more expensive then any other exchange. It is very easy to fix stop being greedy and mark down your spot price. If your not going to do that I have to put the money back on my credit card which i don't want to do. But I will because I am not going to get ripped off. You guys should figure out a solution with these prices they are way way to high. I don't mind paying a few percent over but not these prices. I will be losing around 80 dollars to do this and I can't even buy your lykke coins cause I am in america. You guys don't even put a warning sign that americans cant invest in your company before we do credit voucher. The reason people are investing into your exchange and wanting to use it is cause it supposed to be cheap. I thought its centralized we should have no problem buying lykke coin but nope can't so ok all get bitcoin and buy some ripple on poloniex. Nope can't do that cause your way over spot price on the exchanges. I am trying to figure out a way to use your exchange I can't its frustrating. I can't do anything except take my money back. That sucks. I am sure richard can fix this and he seems like a good guy that wants to make customers happy. If you guys don't fix this it looks bad on your business.

So i figured out a way to get money off lykke you got to put it on live coin where bitcoin price is the same as lykke. It is higher because your trading with usd for it. On poloniex and other exchanges its bitcoin price but not traded directly with usd. When its traded with usd I am noticing the price is much higher for it. So that might be why bitcoin is expensive along with ethereum. but if you move it to live coin you can trade it at higher price cause its compared to usd. So I am doing that now.

You can also sell for real USD at very high prices too, and it's not USDT, users are welcome to take advantage and do arbitrage and provide liquidity via API trading.

You may also check this article that explains the situation at different exchanges: https://www.google.co.uk/amp/s/www.cnbc.com/amp/2017/12/12/why-bitcoin-prices-are-different-on-each-exchange.html

why you guys got bitcoin way over spot price your trying to sell it for 11574 and its not even live the price is not even moving over last 30m. THe price is sitting around 10760 on bittrex and around 10700 on poloniex. Your one of the highest price of all of all the exchanges. your not supposed to be marking it up over spot price to make a profit. I would understand if it was a little over like 10900 to 11k but over 11.5k thats nuts. Its not even close to most of the markets. I can't even buy any bitcoin right now until your price comes way way down.

hard to admit that i dont know much about this project ,its new for me, but im willing learn all about eb2x project and on it rigth now. goodluck to this project and wishing all the best of your team. goodluck dev.

About that, the requested information in the documents for the enhanced verification process is quite confusing. I asked the support for specific clarifications 2 days ago and still no reply. I think you should hire more support staff.

1 BTC withdrawal has been pending for 13 hours. It's longest delay. What's wrong with Lykke. Almost every exchange process withdrawal at least within a hour to broadcasting tx. There is no tx yet. #40497

Hi, already replied on Reddit, I understand your frustration but if you understand how regulations work, then you would know no exchange will let you trade further until you get verified for a higher limit, any exchange will gladly let you trade and earn from fees (in the case of Lykke the spread) but there seems to be strict rules regarding this, similar to a frozen bank account. Deposits above 10k get automatically flagged for enhanced verification AFAIK.

It's been 3 days. My account is still locked and I don't get any email for status updates. The BTC price 3 days ago was 10000USD and 12500USD now. However, you locked my 45000USD. I lost the buying opportunities these days.

I realize the KYC procedure is regulated and necessary. There are better ways to do this but locking the account instead. You should let me know the deposit limit in advance and I won't deposit more. Or you can keep going on the long KYC procedure for the fund over the limit and let me still trade with my previous fund at the same time. You should not just lock my account for days.

The team is already notified that users are requesting some new information about the distribution but I haven't heard of any ETA or new details yet. Distribution will be most likely similar to Bitcoin Cash fork.

I have also read this post.
Do you got any more details about this since this post was published on October 23rd and today it's January 20th, 2018.

My account is still locked. It's over 48 hours. Just let you know Lykke sets the deposit limit which you cannot know in advance. After you deposit more than the limit, your account and fund are locked. You cannot do anything and just lose the trading opportunities.

The lykke android wallet is a piece of trash. Always logs me out. It works for a few days but then always have to re-enter e-mail and password. Not practical on mobile. PIN only would be enough. Annoying. Unusable.

Sorry for the harsh words, but thank me for true insights what I was thinking. Please take it as a feedback to improve the user experience.

That's unfortunate but there's a clear warning before you send ETH to exchanges that don't support smart contracts. I haven't heard of any cases where the ETH is lost though, it takes a while (depending on support) but all exchanges end up crediting the transaction fully. The only one I've heard denying it is Livecoin as mentioned, which doesn't accept deposits from Bitstamp either, one can only wonder how much ETH they are holding in the name of their users.

Yes, here's a blog post with more details, no ETA yet though.

https://www.lykke.com/company/news/Lykke-Policy-for-Bitcoin-Gold

yes posted a ticket, the exchange to which i transferred(livecoin) is now telling they will approve it manually and cost for that is 0.05BTC , it seems there is no other go

Maybe after this incident they have started warning users about the way they send ETHER out as now I can see some warning telling the user before transferring ETHER out.

Edit: Do you got any plans of allowing users (who were holding BTC at the time of respective forks in their trading wallet) to withdraw Bitcoin Gold as you're allowing for Bitcoin Cash?

Have you posted your support ticket number in their support thread on Reddit?

Hi
I had used Lykke to send ETH to an exchange and it has been 5 days now, it has not yet reached there, on writing to support lykke has told its cleared from there side, so I had written to the support of that exchange and they have told that ,


You have sent transaction in a non-standard way. We do not process transactions included in other contracts.
https://etherscan.io/tx/0x33da88092d55fee6ec5eac5bdc3319b4bc6098b15430f1c116a49fd46e77c48a


Now I am in a loss of $1000, so how will I solve this? Is there a way in which I can get my ETH back? Please help out.

I never knew lykke was using smart contracts to deliver ETH!

I got the mail to notify that I had deposited over the limit and my fund is locked yesterday. I had replied the mail to explain the detailed source of funds. However, I doesn't get the reply and my fund is still locked. It's over 24 hours. Does anyone know how long the procedure takes to unlock the fund? I've missed the timing to buying coins. Thanks.

The support ticket is 37515.

How long does it usually take for a fiat withdrawal to be processed? There have been almost 2 days without hearing from you. I even emailed the support, but no reply.