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Topic: [ANN] Mt.Gox launches the definitive bitcoin checkout solution. (Read 9395 times)

legendary
Activity: 1904
Merit: 1037
Trusted Bitcoiner
Well this is just stupid now, I guess I'm going to switch to bitpay.
I did another test order, about seven hours ago. After about six hours, and like 15 confirmations, the amount was sent back to me.

let us know how bitpay works out for you
newbie
Activity: 40
Merit: 0
Well this is just stupid now, I guess I'm going to switch to bitpay.
I did another test order, about seven hours ago. After about six hours, and like 15 confirmations, the amount was sent back to me.
legendary
Activity: 1862
Merit: 1114
WalletScrutiny.com
The video doesn't convince me at all. Ok, the french accent (WTF is a mongos account??) is fixed but the checkout page with the "pay with mtGox or with bitcoin" is over-complicating things. MtGox should rather honor all kind of green addresses with 0-conf and treat Mongos' payments as "green" no matter what sending address was used.

Is it a competitor for BitPay? I don't think so as the merchant will not get rid of the Bitcoin related hassle. BitPay promises the merchant does not need to know a thing about Bitcoin in order to use their service. Offering the same most likely is more a marketing/political decision than a technical issue for Mongos though.
legendary
Activity: 4424
Merit: 4794
i think MTGox missed the crucial selling point in their video which turned people off of it..

using an instant access media store as the bases of the demonstration is not a good selling point as it then emphasises bitcoins woes (the confirms)

either risk processing orders with no confirms or change the video to represent a clothing/gadgets delivery website, or something that would atleast hide away the requirement for customers to sit and wait for confirms just to get what they want. but allow them to get on with their lives and just receive an email that says the order has been confirmed later that day. knowing the product should now be on its 3 day journey through a warehouse, postal service and to their door.
newbie
Activity: 40
Merit: 0
Well there are now 10 confirmations, and the above screen still showing.
Though it's an improvement, I think it's really stupid to display that screen, when it's going to take several hours, possibly a day
before mtgox approves the money in the account. Some people could be checking confirmations to see when it's going to be finalized
and wonder why it's not changed.

Also, I want to post this, so hopefully it can get some attention from the devlopers.

All orders come in as 'processing' and never switch to let you know it was paid.
If someone closes out of their screen, their order is not canceled it is still processing. This leaves confusion for actually paid orders.

What makes matters worse is that it takes numerous hours to get payment confirmation, possibly 12-24 hours. We could have a dozen new orders, or a dozen new canceled orders (both look the same) before we see money in our mtgox account. We then have to go back and try and figure out which order the payment was from.

What needs to happen is if the payment is canceled or screen is closed out, the order is canceled.
If payment is made it should say pending or processing. Then once funds are confirmed it needs to be switched to confirmed, or somethign along those lines.
It's not efficient for the website owner to have to spend an hour a day sorting through which orders are real and which were canceled.

The 12-24 hours before payment confirmation is also ridiculous. A customer places and order, and instead of it possibly being shipped out the same day,
it's going to take 1-2 days for payment to be confirmed.
newbie
Activity: 40
Merit: 0
Here is the exact message. What do you think?
http://i47.tinypic.com/16jhmkk.jpg
legendary
Activity: 1904
Merit: 1037
Trusted Bitcoiner
Okay, I'm not sure if they fixed it, or if I just had the bad luck of an error last night.
But I did a test order today, and after the bitcoins were sent. It said there was no money there, but some were pending.
So it atleast tells the customer the coins were sent but need to be confirmed. This gives peace of mind atleast.
Payment was sent 20mins ago. No confirmations yet.

I really think its best not to show the user confirmations pending...

the user can get "thanks for payment" with 0 confirmations
and the merchant can get "customer paid for item" after 3-6 confirmations
also the user could get a " payment confirmed " email msg after 3-6 confirmations
but the user must not feel the need to wait 3-6 confirmations this is ridiculous, and unnecessary.
newbie
Activity: 40
Merit: 0
Okay, I'm not sure if they fixed it, or if I just had the bad luck of an error last night.
But I did a test order today, and after the bitcoins were sent. It said there was no money there, but some were pending.
So it atleast tells the customer the coins were sent but need to be confirmed. This gives peace of mind atleast.
Payment was sent 20mins ago. No confirmations yet.
newbie
Activity: 40
Merit: 0
Quote
When withdrawing or depositing bitcoins into your Mt.Gox account there may occasionally be a delay (1~24 hours) depending on network congestion, your internet connection speed and the time required to get 6 confirmations on the network. If you're sending to your computer's wallet, it's good practice to keep your bitcoin client running so it can download the block chain. For those that may not know the block chain is the complete history of all transactions made on the bitcoin network, and as such it can take some time to update and download the most current block and see the bitcoins in your wallet.

If you aren't seeing the funds after either withdrawing/sending to Mt. Gox from your bitcoin program, please wait 24 hours before contacting us. If your transfer has still not occurred within 48 hours, please lodge a support request so we may begin the process of tracking your bitcoins and reinitiating the transfer.

I don't get this. So the screen above could stay like that for up to 24 hours?
And the person is sitting there wondering what is going on?
And it can take up to one day before the money is into the account?
This can't be right?
member
Activity: 112
Merit: 10
Thanks.
For anyone interested, this is what the final page looks like.
It now has six confirmations, 45mins after the transaction started.
But the screen has not changed yet, and no money in mtgox account.
This is not acceptable.



eight confirmations now

Please contact the support, there must be a problem somewhere
newbie
Activity: 40
Merit: 0
Thanks.
For anyone interested, this is what the final page looks like.
It now has six confirmations, 45mins after the transaction started.
But the screen has not changed yet, and no money in mtgox account.
This is not acceptable.

http://i49.tinypic.com/23mk21z.jpg

eight confirmations now
legendary
Activity: 1904
Merit: 1037
Trusted Bitcoiner
Is anyone using this on their site?

I did a test order on my friend's site for $0.20 17mins ago, and it shows one confirmation so far.
The bitcoins someone sent me 30mins ago is at three confirmations so far.
Is someone supposed to sit at the confirmation page for 30-60 minutes for confirmation
for six?

What exactly are these confirmations and why is this taking so long? I'd assume this would
get a lot of complaints.
https://en.bitcoin.it/wiki/Confirmation

Bitcoin POS system's is still not quite where it should be...

the confirmations should be transparent to the customers, their is no reason it can't be. If the TX is fraudulent the POS will find out after a few confirmation and can cancel the order, this should happen under the hood. the user should be notified "thank you for your payment" with 0 Confirmations.
member
Activity: 112
Merit: 10
Great to see bitpay is getting some competition.
More options is always better for Bitcoin.
newbie
Activity: 40
Merit: 0
Is anyone using this on their site?

I did a test order on my friend's site for $0.20 17mins ago, and it shows one confirmation so far.
The bitcoins someone sent me 30mins ago is at three confirmations so far.
Is someone supposed to sit at the confirmation page for 30-60 minutes for confirmation
for six?

What exactly are these confirmations and why is this taking so long? I'd assume this would
get a lot of complaints.

vip
Activity: 308
Merit: 250
What is the status on this project? Can it be implemented into my WP site?

Hi

If you are comfortable enough with any kind of API you can work on this right away, if you are not, well we will have something for your, hopefully, pretty soon.

Cheers

Does this magento module work?

Yep, only one feature is missing prior to launch= Email alert, but I am running it flawlessly on a demo store since the past week.
sr. member
Activity: 422
Merit: 250
What is the status on this project? Can it be implemented into my WP site?

Hi

If you are comfortable enough with any kind of API you can work on this right away, if you are not, well we will have something for your, hopefully, pretty soon.

Cheers

Does this magento module work?
vip
Activity: 308
Merit: 250
What is the status on this project? Can it be implemented into my WP site?

Hi

If you are comfortable enough with any kind of API you can work on this right away, if you are not, well we will have something for your, hopefully, pretty soon.

Cheers
newbie
Activity: 12
Merit: 0
What is the status on this project? Can it be implemented into my WP site?
vip
Activity: 308
Merit: 250
The api link is currently down, when will it be back up?

We just tested the API on our "Super Map Store" beta site and the system work just fine. Can you please give us the message, if any, of the error?

Cheers

I guess I don't see what I have to install on my server to get this up and running.

Like where is this downloadable Magento plugin? I thought I would be able to download some software from your website.


Hi, Magento is not yet ready, we are waiting for our dev to update us on this. As for the API, well you need your dev team to have a look at the API and API documentation to adapt our system to your needs.

Any expectation on the completion of this plugin yet?


Soon, I know this is not the kind of answer you would like to hear, but we are working on it and other payment stuff at the same time that are basically all connected which explain the delay.

Cheers
sr. member
Activity: 422
Merit: 250
The api link is currently down, when will it be back up?

We just tested the API on our "Super Map Store" beta site and the system work just fine. Can you please give us the message, if any, of the error?

Cheers

I guess I don't see what I have to install on my server to get this up and running.

Like where is this downloadable Magento plugin? I thought I would be able to download some software from your website.


Hi, Magento is not yet ready, we are waiting for our dev to update us on this. As for the API, well you need your dev team to have a look at the API and API documentation to adapt our system to your needs.

Any expectation on the completion of this plugin yet?
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