I may be an asshole and I embrace that, but they're even bigger assholes taking away miner's profit because they refused to refund a petty $0.007 that they would've gotten back anyway after I fixed the pool configuration and made an order that could be fulfilled.
I'm not sure how you do not get that your "issue" amounts to:
I ignored the UA, the ToS, and the requirements; because I did so, it is their fault that they are doing what they told me, in advance, they would do and are not doing what they told me, in advance, they will not do.
They are a bad company because they are doing what they told me, in advance, they would do and are not doing what they told me, in advance, they will not do.
I'm online complaining because they are doing what they told me, in advance, they would do and are not doing what they told me, in advance, they will not do.
What is wrong with these people that they are doing what they told me, in advance, they would do and are not doing what they told me, in advance, they will not do?