Ivan.
he means they will send the private key, its then up to you to get the right wallet up to date and then import the private key.
The method they describe is great when they actually provide the private key. They provided the key for my Doge coins but i am still waiting for the key for me CENT.
Currently Swisscex are holding 31,090,643,684 CENT which belong to me, they weren't tied up in any trade listings they were simply sat in my wallet on their site.
The only response i have had from Swisscex is them telling me it takes time to go through 400,000 listed trade entries for CENT. I was told this over a month ago now - Even I could come up with the required database statement to cancel all those trades and consolidate the info in a new table. why it takes a team of people so long to do it i have no idea.
I sincerely hope they do manage to get the private keys out to us, but so far it isn't looking good with the lack of feedback, lack of contact from them and the inability to gain access to their site anymore could suggest a whole host of different possibilities.
As always i sit here waiting and hoping to recover my coins that they had been trusted with.
the trust is slowly starting to give way to frustration and annoyance at their lack of forthcoming.
Hope everyone gets a happy ending.
All the best
Lone
Thank you for explanation. Hope you will get your coins.
Ivan.