We have requested an update from the Syscoin team, and made our disappointment very clear. A clear plan of action and timeline needs to be communicated.
In the interests of public transparency, 250 BTC was released purely for buy support (by request of the Syscoin team). It does not appear that this has been done however, and I am awaiting a response from Dan Wasyluk.
We will not be releasing any additional coins until all issues are resolved.
Are you a representative of Moolah? If so, good on you and good for Moolah's reputation - I'd be more inclined to sign up for Moolah-backed/escrowed ICO's in the future if that's the case.
Best-case scenario of course for the devs to simply own up to what they did and fix this so we can get everything back on track. If not, even a refund at this stage would be a loss - it would represent a loss of time at the very least. Time that buyers could have spent on other opportunities. Let's all hope it doesnt come to that, but it's up to the devs. It's in their court.
I am the CEO and Founder, I have the final say on any matter relating to Moopay LTD. Slex just happens to be my nickname :-).
Indeed, on our end it would represent a loss of time, money and even more importantly - reputation.
If we do have to go down the process of refunds, we can automate for the most part by sending out a unique form link to associated email addresses. I would much prefer this be fixed however.
on top of what has happened with this release the fact that there has been no buy support when this was stated from the beginning should be grounds enough to refund money to investors. you can't blame people selling out now as the price falls below stage 1 and 2 ico prices to protect what capital they have left.