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Topic: [ANN][EXCHANGE] Poloniex - Crypto Exchange with BTC/NXT - page 28. (Read 272454 times)

hero member
Activity: 966
Merit: 501
Is Poloniex becoming the next MtGox? Seems a lot of people struggling to get their funds out.

It is quite fast to transfer BTC out.

I hope everything is going well with Poloniex.
I have been using Poloniex for years.
Although it might take hours or days to withdraw occasionally, I never missed any coin there.
full member
Activity: 274
Merit: 133
Is Poloniex becoming the next MtGox? Seems a lot of people struggling to get their funds out.

It is quite fast to transfer BTC out.
newbie
Activity: 33
Merit: 0
Hi Poloniex. I can't begin my trading since my account cannot be verified. It says there that i had the maximum attempt to verify. Can you help me with this one, so that I can start trading. I already submitted a ticket, but until now, it's still pending and no reply from the support.

Hoping for your response. Thank you.
member
Activity: 132
Merit: 10
I have a deposit missing

Coin : GAS
Amount : 17.23
transaction: https://neotracker.io/tx/73473e5cab9e9b2f7299b1991370163bc105c709901c69b74c0868c978754620
wallet : ASvzbA6s2DVJamcskV2rzZR9ZDbLqdPHWp
More than 260 confirmations but no coins in my wallet.

I made 3 deposit to my wallet, 2 was ok but the last one is missing.
Ticket #524494 opened yet.

Same thing. Looks like I'm not alone and they indeed have problems with GAS deposits.

My ticket #524595.

P.S. Finally deposit completed.

My deposit also is completed  Cheesy thank you
sr. member
Activity: 700
Merit: 330
I have a deposit missing

Coin : GAS
Amount : 17.23
transaction: https://neotracker.io/tx/73473e5cab9e9b2f7299b1991370163bc105c709901c69b74c0868c978754620
wallet : ASvzbA6s2DVJamcskV2rzZR9ZDbLqdPHWp
More than 260 confirmations but no coins in my wallet.

I made 3 deposit to my wallet, 2 was ok but the last one is missing.
Ticket #524494 opened yet.

Same thing. Looks like I'm not alone and they indeed have problems with GAS deposits.

My ticket #524595.

P.S. Finally deposit completed.
member
Activity: 132
Merit: 10
I have a deposit missing

Coin : GAS
Amount : 17.23
transaction: https://neotracker.io/tx/73473e5cab9e9b2f7299b1991370163bc105c709901c69b74c0868c978754620
wallet : ASvzbA6s2DVJamcskV2rzZR9ZDbLqdPHWp
More than 260 confirmations but no coins in my wallet.

I made 3 deposit to my wallet, 2 was ok but the last one is missing.
Ticket #524494 opened yet.
newbie
Activity: 42
Merit: 0
Good news is Poloniex put in a new automated verification system so i was able to verify my account in about 10 mins where as i had a ticket open just over 2 months before.
full member
Activity: 162
Merit: 102
im not sure if its mt gox, under staffing, or just pure incompetence

now my eth deposit is stuck, this happens every other deposit
and i know what it is, the deposit minimum screws with half the deposits
ur a fool if u even try .5 like they say u can cuz its actually 1+
and even then the wallet software they uses holds it half the time at 1

seriously a low btc withdrawal fee is simply not worth it at this point for this stupidity
ima just use other exchanges from now cuz this is annoying
sr. member
Activity: 994
Merit: 277
Is Poloniex becoming the next MtGox? Seems a lot of people struggling to get their funds out.
full member
Activity: 634
Merit: 106
Europe Belongs To Christians
the website hasnt loaded enough for the last 10 minutes
i can see the price of things just drop but cant enter any trades
this is total bs
u allow bots to access API and anyone accessing the site is screwed
u owe me money now, this site is obviously scamming traders

u crying about trades, here they gave completely invalid hashes to my withdraw request
full member
Activity: 162
Merit: 102
the website hasnt loaded enough for the last 10 minutes
i can see the price of things just drop but cant enter any trades
this is total bs
u allow bots to access API and anyone accessing the site is screwed
u owe me money now, this site is obviously scamming traders
legendary
Activity: 1680
Merit: 1001


i am out of options ... dont hurt to try
Have you tried to send another ticket? 65 days being processed is likely no hope for waiting your old ticket will be resolved soon (they could already forgot about that ticket).
full member
Activity: 634
Merit: 106
Europe Belongs To Christians
Uy. I guess I won't go another day without checking this thread.

I have been very busy answering tickets and resolving issues. There are still a few open with missing withdrawals, and I'm getting to them as fast as I can.

As I said, if you send too many transactions in too short a space of time, something goes wrong and the transactions are invalid. I did not know how many were invalid, though, because they all got txids. Yesterday, thinking I had resent most of the missing withdrawals, I spent several hours getting the trading API finished, as people have been asking about that a lot.

Then I come back to support and see loads and loads of tickets and emails. Now, I understand your coins are missing, and it isn't your fault... but when you submit several tickets and send the same request to the email address, you slow things down. Really. I have to check each one and find it's a duplicate. I estimate I could have taken care of literally twice the number of tickets if people had only submitted one for each problem.

At first, there were only a few complaints of unconfirmed withdrawals, and I didn't know why. I wanted to give them a bit of time before resending, because the Bitcoin client will keep trying to submit transactions that aren't getting confirmations, and I didn't want withdrawals to be sent twice. This is what caused the initial delay.

I spent a good portion of this evening setting the wallet in order (deleting all transactions and rescanning) and resigning the withdrawal daemon to used "sendmany" instead of "sendtoaddress". I will now see if I can finish up with the tickets related to missing withdrawals.

About the XCP issues, I will post here about it if people want. All the communication has so far been done in the Counterparty thread. Some quick facts (which have been posted there):

Total missing BTC: 120. Missing BTC will be paid off as funds are raised from community donations and the 2.5% trading fee on the BTC/XCP market. Additionally, the developers made a sizable donation, and I will be contributing some of my own funds.

I imagine I have missed a lot over in the Counterparty thread, so I will check back here after I've caught up over there.

If anyone still has questions, please ask--but please do not ask for technical support here.


same is happening for me, my funds didn't come , my ticket is 515641
sr. member
Activity: 353
Merit: 250
How can we help you today?

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New support ticket
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Being Processed since 65 days 23 hours
#428248

Poloniex admin ... PLEASE HELP IF YOU SEE THIS
there is no polo support that responds to your ticket at the support desk, how you expect them will respond to you here..   Angry
here we only share information about how bad support polo in responding ticket from member. most of troubled is in withdrawal funds there.


i am out of options ... dont hurt to try
full member
Activity: 253
Merit: 100
How can we help you today?

Enter your search term here...
 
SEARCH
 
New support ticket
Check ticket status
Home Tickets list
Being Processed since 65 days 23 hours
#428248

Poloniex admin ... PLEASE HELP IF YOU SEE THIS
there is no polo support that responds to your ticket at the support desk, how you expect them will respond to you here..   Angry
here we only share information about how bad support polo in responding ticket from member. most of troubled is in withdrawal funds there.
sr. member
Activity: 353
Merit: 250
How can we help you today?

Enter your search term here...
 
SEARCH
 
New support ticket
Check ticket status
Home Tickets list
Being Processed since 65 days 23 hours
#428248

Poloniex admin ... PLEASE HELP IF YOU SEE THIS
full member
Activity: 441
Merit: 109
WITHDRAWAL HISTORY

Processing   SC since 2017-07-19 and no tickets I sent solved.

F*CKING SCAMMERS.
sr. member
Activity: 350
Merit: 250
Hey can u check my Ticket support #508753 and #509014
i was Withdraw STR from my poloniex account 13 hours ago but i getting error " Complete:Error"
can u solve my withdrawal issues,
Thanks

i also have my str withdrawal complete error status, now 24hrs have passed but no answer in my ticket no action at all, are your account got rebated now?
sr. member
Activity: 574
Merit: 261
Hey can u check my Ticket support #508753 and #509014
i was Withdraw STR from my poloniex account 13 hours ago but i getting error " Complete:Error"
can u solve my withdrawal issues,
Thanks

Don't hold you breath in expectation of getting an answer from Poloniex in this thread, they may lurk here but I have not seen a single official post from a Poloniex employee posted here.

Expect to wait several weeks to get your problem resolved, just look back through the posts and see how long others have been waiting to get there coins released.
hero member
Activity: 924
Merit: 507
Hey can u check my Ticket support #508753 and #509014
i was Withdraw STR from my poloniex account 13 hours ago but i getting error " Complete:Error"
can u solve my withdrawal issues,
Thanks
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