NEED SUPPORT with my desktop wallet please....
Recently I installed my wallet, let it sync.... all was fine.
sent OK coins .... received in the wallet, all was fine.
Then at a point wallet started to be always unsync and syncing
AND the coins were there AND I had the info about my incoming transaction.
BUT, since yesterday, NO MORE COINS.... the wallet is still syncing BUT
I have 0 coins, 0 transaction in the history, 0 receiving address....
PLEASE HELP
What is the issue?
PS: wallet locked at all time ;-)
thanks
If you are on windows, close your client, make a backup of your wallet.dat and reinstall Okcash with the easy installer, start the client and should get fixed.
It happens when the wallet does not have time to close correctly, to prevent in future just give time to Okcash to close properly, also remember to have it unlocked for staking,
let it sync to last block and everything should get back to work. Your coins are always safe as long as you have your wallet.dat
Thanks.
Actually, with the help of a tech skilled in wallet, I tested different things..... coins were back..... but still not accurate block number
and then, coins disappeared again.....
We tried different things by my wallet was stocked on a certain block number as well.
So, now, I deleted all files in my roaming ok folder (after backup of wallet.dat file).
I have reopened the wallet and now waiting for the syncing to be completed before to install again the coins.
Hope it will be fix that way.
Thanks for the support, guys.
Will keep telling what is happening as this is really not easy to do it alone ;-)
Glad I have this partner knowledgeable in that area