http://zergpool.com/?address=T1r43WPvPEysAAtrB1RShcrmaKs53TvS7
There is common status pattern among all coins, as they can both participate in Exchange or being directly refunded. We only don't exchange portion of coins entitled to be payed directrly.
You should not worry about this status, just give it a time.
I still have not received my coins. Where were they sent, because i have not received them in my wallet. I also mined neodash at hashpool.eu and received all coins from them already.
I see no transactions here: http://zergpool.com/site/tx?address=T1r43WPvPEysAAtrB1RShcrmaKs53TvS7 but my balance has been drained away to zero.
I am checking your case now. I will add your balance soon back and solve it for others
This is fixed for you and permanently for all others.