What verification documents/info exactly is required for the debit card? How is our information stored (I wouldnt want all sorts of private information falling into some Triad organized crime ring)
Do you send them to EU countries? Do they work in EU? How long does it take for delivery?
Topic: ANX New Debit Card Offerings, Updated Mobile App and STR Relaunch - page 2. (Read 9809 times)
January 29, 2015, 06:18:37 AM
January 29, 2015, 03:14:28 AM
Hello again. I have been trying to trouble shoot, to find the problem.
It really seems like the card have no balance, what so ever.
At first, I though it got rejected in my country duo to missing chip(we use chip on all our cards)
But later when I tried to use it online to pay for skype minutes so I could call your headquarters, it got also rejected.
The way deposited, was just clicking on "debit card" then I got a wallet, and transfered the sum over their.
After about some days, I got a confirmation about the card have been filled with the chosen balance.
But still nothing. Trying to reach you guys on the other side of the globe so we can talk effecient, is really trouble some considering the time difference and work I have to do IRL.
I think the problem is the card have no balance!
It really seems like the card have no balance, what so ever.
At first, I though it got rejected in my country duo to missing chip(we use chip on all our cards)
But later when I tried to use it online to pay for skype minutes so I could call your headquarters, it got also rejected.
The way deposited, was just clicking on "debit card" then I got a wallet, and transfered the sum over their.
After about some days, I got a confirmation about the card have been filled with the chosen balance.
But still nothing. Trying to reach you guys on the other side of the globe so we can talk effecient, is really trouble some considering the time difference and work I have to do IRL.
I think the problem is the card have no balance!
Problem solved!
January 28, 2015, 12:37:18 PM
Hello again. I have been trying to trouble shoot, to find the problem.
It really seems like the card have no balance, what so ever.
At first, I though it got rejected in my country duo to missing chip(we use chip on all our cards)
But later when I tried to use it online to pay for skype minutes so I could call your headquarters, it got also rejected.
The way deposited, was just clicking on "debit card" then I got a wallet, and transfered the sum over their.
After about some days, I got a confirmation about the card have been filled with the chosen balance.
But still nothing. Trying to reach you guys on the other side of the globe so we can talk effecient, is really trouble some considering the time difference and work I have to do IRL.
I think the problem is the card have no balance!
It really seems like the card have no balance, what so ever.
At first, I though it got rejected in my country duo to missing chip(we use chip on all our cards)
But later when I tried to use it online to pay for skype minutes so I could call your headquarters, it got also rejected.
The way deposited, was just clicking on "debit card" then I got a wallet, and transfered the sum over their.
After about some days, I got a confirmation about the card have been filled with the chosen balance.
But still nothing. Trying to reach you guys on the other side of the globe so we can talk effecient, is really trouble some considering the time difference and work I have to do IRL.
I think the problem is the card have no balance!
January 28, 2015, 09:32:13 AM
Not trying to be an ass here, but this is very tiering. I have a payment I need to make ASAP, like ASAP, a client is waiting next to me.
I also have tied my bitcoins for 6 days now, without being able to either trade them or withraw them. The price have been hedged which is a good thing. But other then that, the whole process have been tiresome.
Can you please clarify, will I be able to use the funds today or not?
The time here is 15.36pm, so the bank business hours is soon over!
Hello SamedamnBTC,I also have tied my bitcoins for 6 days now, without being able to either trade them or withraw them. The price have been hedged which is a good thing. But other then that, the whole process have been tiresome.
Can you please clarify, will I be able to use the funds today or not?
The time here is 15.36pm, so the bank business hours is soon over!
I've responded to your PM a while ago, just wondering, was everything sorted out? If not, I can forward your problem to our technical support and they can help you from there.
Cheers,
monbux
No, unfortantly, its still not solved. I am talking with someone from support through emails though, but the problem is still there.
Is there any phone number I can reach you guys at?
January 27, 2015, 09:03:24 PM
Not trying to be an ass here, but this is very tiering. I have a payment I need to make ASAP, like ASAP, a client is waiting next to me.
I also have tied my bitcoins for 6 days now, without being able to either trade them or withraw them. The price have been hedged which is a good thing. But other then that, the whole process have been tiresome.
Can you please clarify, will I be able to use the funds today or not?
The time here is 15.36pm, so the bank business hours is soon over!
Hello SamedamnBTC,I also have tied my bitcoins for 6 days now, without being able to either trade them or withraw them. The price have been hedged which is a good thing. But other then that, the whole process have been tiresome.
Can you please clarify, will I be able to use the funds today or not?
The time here is 15.36pm, so the bank business hours is soon over!
I've responded to your PM a while ago, just wondering, was everything sorted out? If not, I can forward your problem to our technical support and they can help you from there.
Cheers,
monbux
January 26, 2015, 09:35:42 AM
Not trying to be an ass here, but this is very tiering. I have a payment I need to make ASAP, like ASAP, a client is waiting next to me.
I also have tied my bitcoins for 6 days now, without being able to either trade them or withraw them. The price have been hedged which is a good thing. But other then that, the whole process have been tiresome.
Can you please clarify, will I be able to use the funds today or not?
The time here is 15.36pm, so the bank business hours is soon over!
I also have tied my bitcoins for 6 days now, without being able to either trade them or withraw them. The price have been hedged which is a good thing. But other then that, the whole process have been tiresome.
Can you please clarify, will I be able to use the funds today or not?
The time here is 15.36pm, so the bank business hours is soon over!
January 26, 2015, 08:35:43 AM
I used the ANX platnum.
Payment in store, was just declined before I was allowed to enter the pin code.
On he ATM, had to enter the pin, then chose how much, then got something like " this authorizing was declined by your bank"
I tried 4 different machines/ATMs, was afraid of trying more incase the card would just get sucked in.
Just in case, even thoug I was sure, since I have two cards, I tried the second card also, it gave me the same response.
Payment in store, was just declined before I was allowed to enter the pin code.
On he ATM, had to enter the pin, then chose how much, then got something like " this authorizing was declined by your bank"
I tried 4 different machines/ATMs, was afraid of trying more incase the card would just get sucked in.
Just in case, even thoug I was sure, since I have two cards, I tried the second card also, it gave me the same response.
January 26, 2015, 08:28:36 AM
To my disoppaintment, I tried my card to buy something, and it didnt work. I also asked if they accepted mastercard which they did. It was declined before I could enter my pin.
I went to another ATM and the same problem occured, this time it had me press the pin first.. But got declined again.
I thought many I had the wrong card, so I went and got my other card, and the same thing happend.
This is very unpleasent.
I got the confimirmation about my deposit 08:27, I tried to buy/withdraw from the card 12:00...
So please ANX can you explain this?
I'm not sure, what message did you get when the card was declined? Which card did you use, and which ATM did you use?I went to another ATM and the same problem occured, this time it had me press the pin first.. But got declined again.
I thought many I had the wrong card, so I went and got my other card, and the same thing happend.
This is very unpleasent.
I got the confimirmation about my deposit 08:27, I tried to buy/withdraw from the card 12:00...
So please ANX can you explain this?
P.s. I'm sorry for all the seperate messages, on phone right now and too lazy to copy and paste all the quotes:P
January 26, 2015, 08:26:39 AM
Whats the process time from me transfering Bitcoins, before they are available to use from my card?
Also, do my credit rise/sink according to bitcoin?
Also, do my credit rise/sink according to bitcoin?
The loading time typically takes ~ 1 business day, but sometimes it may take more on special cases.
What exactly do you mean by the second question? This is a prepaid debit card, if you don't have money in it, you won't be able to buy anything. I doubt that this would affect your credit. Also note that it's unlikely because the card is under the name of ANX, not your personal one.
If I transfaer 1BTC at that time the BTC is worth 1$k
after the transfer have been made to my card, its now worth 1.5K$, how much is my balance then, 1k$ or 1,5$k? and vice versa ofc.
January 26, 2015, 08:25:32 AM
Did not know the loading time takes 1 day. Why is it so slow?
I'll try it out once the card arrives.
Whats the process time from me transfering Bitcoins, before they are available to use from my card?
Also, do my credit rise/sink according to bitcoin?
Also, do my credit rise/sink according to bitcoin?
The loading time typically takes ~ 1 business day, but sometimes it may take more on special cases.
What exactly do you mean by the second question? This is a prepaid debit card, if you don't have money in it, you won't be able to buy anything. I doubt that this would affect your credit. Also note that it's unlikely because the card is under the name of ANX, not your personal one.
Just ordered a PLUS card for 0.165 btc. Waiting for delivery.
Great! Feel free to leave us your review here, we welcome feedback
Great, can't wait to hear your thoughts.
January 26, 2015, 07:46:48 AM
To my disoppaintment, I tried my card to buy something, and it didnt work. I also asked if they accepted mastercard which they did. It was declined before I could enter my pin.
I went to another ATM and the same problem occured, this time it had me press the pin first.. But got declined again.
I thought many I had the wrong card, so I went and got my other card, and the same thing happend.
This is very unpleasent.
I got the confimirmation about my deposit 08:27, I tried to buy/withdraw from the card 12:00...
So please ANX can you explain this?
I went to another ATM and the same problem occured, this time it had me press the pin first.. But got declined again.
I thought many I had the wrong card, so I went and got my other card, and the same thing happend.
This is very unpleasent.
I got the confimirmation about my deposit 08:27, I tried to buy/withdraw from the card 12:00...
So please ANX can you explain this?
January 26, 2015, 02:48:42 AM
Whats the process time from me transfering Bitcoins, before they are available to use from my card?
Also, do my credit rise/sink according to bitcoin?
Also, do my credit rise/sink according to bitcoin?
The loading time typically takes ~ 1 business day, but sometimes it may take more on special cases.
What exactly do you mean by the second question? This is a prepaid debit card, if you don't have money in it, you won't be able to buy anything. I doubt that this would affect your credit. Also note that it's unlikely because the card is under the name of ANX, not your personal one.
If I transfaer 1BTC at that time the BTC is worth 1$k
after the transfer have been made to my card, its now worth 1.5K$, how much is my balance then, 1k$ or 1,5$k? and vice versa ofc.
January 25, 2015, 10:23:14 PM
Did not know the loading time takes 1 day. Why is it so slow?
I'll try it out once the card arrives.
Whats the process time from me transfering Bitcoins, before they are available to use from my card?
Also, do my credit rise/sink according to bitcoin?
Also, do my credit rise/sink according to bitcoin?
The loading time typically takes ~ 1 business day, but sometimes it may take more on special cases.
What exactly do you mean by the second question? This is a prepaid debit card, if you don't have money in it, you won't be able to buy anything. I doubt that this would affect your credit. Also note that it's unlikely because the card is under the name of ANX, not your personal one.
Just ordered a PLUS card for 0.165 btc. Waiting for delivery.
Great! Feel free to leave us your review here, we welcome feedback
January 25, 2015, 03:40:52 PM
Whats the process time from me transfering Bitcoins, before they are available to use from my card?
Also, do my credit rise/sink according to bitcoin?
Also, do my credit rise/sink according to bitcoin?
The loading time typically takes ~ 1 business day, but sometimes it may take more on special cases.
What exactly do you mean by the second question? This is a prepaid debit card, if you don't have money in it, you won't be able to buy anything. I doubt that this would affect your credit. Also note that it's unlikely because the card is under the name of ANX, not your personal one.
Just ordered a PLUS card for 0.165 btc. Waiting for delivery.
Great! Feel free to leave us your review here, we welcome feedback
January 25, 2015, 02:55:09 AM
Just ordered a PLUS card for 0.165 btc. Waiting for delivery.
January 21, 2015, 06:35:20 AM
Whats the process time from me transfering Bitcoins, before they are available to use from my card?
Also, do my credit rise/sink according to bitcoin?
Also, do my credit rise/sink according to bitcoin?
January 20, 2015, 04:30:57 PM
Just checking in to say all is good. Very professional!
I was a little hysterical, because I wanted the card this week, and I got it this week.
Looking forward to test product further.
Thanks!
That's great to hear, SamedamnBTC! I was a little hysterical, because I wanted the card this week, and I got it this week.
Looking forward to test product further.
Thanks!
We'll be here if you ever need anymore help!
Cheers,
monbux
January 20, 2015, 10:17:58 AM
Just checking in to say all is good. Very professional!
I was a little hysterical, because I wanted the card this week, and I got it this week.
Looking forward to test product further.
Thanks!
I was a little hysterical, because I wanted the card this week, and I got it this week.
Looking forward to test product further.
Thanks!
January 19, 2015, 06:20:41 PM
Update: Support just sent me tracking number, and it being sent now. Thank you.
Clearification/improvements: Maybe this mess was created partly because of me, or the same the campaign went down, but like I told support, I was very eager to get the card(s) within next week.
New questions:
If I transfer BTC to my card, and the price of BTC goes up or down, will that affect my balance? or is my balance tied to FIAT of the card I have chosen?
Card holding limits: The premium card offer 50k limit, according to support, "50k limit at any one time"
Lets say my balance is 50k I withdraw/purchase for 20k = 30k left, can I deposit another 20k into my card?
Hello SamedamnBTC,Clearification/improvements: Maybe this mess was created partly because of me, or the same the campaign went down, but like I told support, I was very eager to get the card(s) within next week.
New questions:
If I transfer BTC to my card, and the price of BTC goes up or down, will that affect my balance? or is my balance tied to FIAT of the card I have chosen?
Card holding limits: The premium card offer 50k limit, according to support, "50k limit at any one time"
Lets say my balance is 50k I withdraw/purchase for 20k = 30k left, can I deposit another 20k into my card?
I'm pretty sure the maximum deposit per YEAR will be $50000 HKD (so after depositing $50000 HKD, you will not be able to deposit anymore for that year).
Cheers,
monbux
January 15, 2015, 10:22:52 PM
Update: Support just sent me tracking number, and it being sent now. Thank you.
Clearification/improvements: Maybe this mess was created partly because of me, or the same the campaign went down, but like I told support, I was very eager to get the card(s) within next week.
New questions:
If I transfer BTC to my card, and the price of BTC goes up or down, will that affect my balance? or is my balance tied to FIAT of the card I have chosen?
Card holding limits: The premium card offer 50k limit, according to support, "50k limit at any one time"
Lets say my balance is 50k I withdraw/purchase for 20k = 30k left, can I deposit another 20k into my card?
Clearification/improvements: Maybe this mess was created partly because of me, or the same the campaign went down, but like I told support, I was very eager to get the card(s) within next week.
New questions:
If I transfer BTC to my card, and the price of BTC goes up or down, will that affect my balance? or is my balance tied to FIAT of the card I have chosen?
Card holding limits: The premium card offer 50k limit, according to support, "50k limit at any one time"
Lets say my balance is 50k I withdraw/purchase for 20k = 30k left, can I deposit another 20k into my card?
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