Topic: 🪄 arcanebet.com 🪄 Your new favourite Crypto Casino 🎲 - page 5. (Read 1064 times)

Welcome to the forum

Since you're already bought copper membership, I think it's better for you to hire a designer to design your ANN to make your thread looks better. Good to see you're also supporting Ukraine, with the slick UI/UX and there's a lot slots can be played, I think your casino might become big casino in the future. Have you planning to run signature campaign or other promotions for Bitcointalk users? it will help you to attract more gamblers.

Have you done a study and the TOS structure of other Cryptocurrency based casinos here in the Cryptocurrency casino industry, or are you not aware of procedures when it comes to KYC in this industry, its good to know that you are an old casino there is no question on your credibility, but you don't bring your structure here like what you did when you are in fiat, you check and study what the community accepts within the boundary of your license, of course, what@AmoreJaz suggested is possible, do check out Stake and other casinos, as they say when in Rome do as the Romans do. 

Hi @dothebeats,

Thanks for your feedback! We're on top of this and will soon edit our ANN to look much better, stay tuned

Maurits
Team arcanebet

Hey @Peanutswar!

Thanks for your warm welcome, much appreciated! We have indeed gone for a different approach in terms of displaying our lucky and big winners by creating a completely different section for it on a different tab, we think it's quite cool having our own Hall of Fame page.

To answer your question I would like to refer to a post we made earlier today;  "We are licensed in Curaçao, which offers you as a player some additional protection over those websites that are not regulated anywhere (though you can also be unlicensed and run a legitimate business, don't get us wrong). Still, the downside is that we are required to verify your identity when requesting a withdrawal by law. The KYC procedure is very light and very fast though. On average, documents are approved within 40 minutes at arcanebet, and all we need is a copy of your identity card and proof of address. We are indeed looking into requesting KYC only after a specific deposit and/or withdrawal threshold has been reached, as @AmoreJaz suggested above. Our legal department is validating this possibility"

Hope this answers your question and we'll of course update here accordingly when there has been a decision made in regards to the KYC procedures.

Maurits
Team arcanebet

That's good but you have to get that message to the whole community here by launching a marketing campaign like buying ad space here in Bitcointalk or launching a signature campaign, if you check around you'll see that those who have a large share of the market here and those that the community trusted are those who spent in the marketing campaign, of course, community interaction and always updating your announcement is a big help, and make sure that there are no legit complaints in the scam section.

Hey there @FatFork!

Very much appreciate your warm welcome and friendly advice. We're positively surprised with the messages we've received from the Bitcointalk community.

We're definitely looking to stay around here and improve our services based on the feedback we receive from the community!

Maurits
Team arcanebet

Your ANN post is too formal, and we don't see what we want to see in a new name/casino that is looking to advertise here in this forum. Buy a copper membership and post some screeenshots of your casino in action, and some of the games that you have to offer in order for us to get hyped on your platform without having to create an account. You have lots of games on your platform after a quick search, it seems that you are in the game for quite some time now. You guys need to up your advertisement game in order to get noticed in the crypto space. It's a tough competition out here.

That could be the reason that they made it mandatory for all their players to go through KYC its been on their TOS since their fiat days and now they cannot change their TOS even if they are now accepting Cryptocurrency, unfortunately, there is a big market for non KYC or selective KYC and they are losing in that market, they will not have a hard time establishing their presence here because gamblers trust old casinos, let's see if they can compete with other top casinos here.

Heya! Glad to answer your question.

Ofcourse, if we push out an update or remove parts of our website we will update T&C + FAQ accordingly. We like to keep everything up-to-date on our side so that players can find the right information there and not be misleaded by any outdated information.

Hope this answers your question.

Maurits
Team arcanebet

The definition of arcane is something that is secret or that only a few people know about or understand.    I bet you do not want that part of your name to be applied to the people that access your casino... right.

The name actually peaked my interest, because one of my favorite songs "Enemy" - from Imagine Dragons was used in a Anime series on Netflix, called "Arcane" .... so I tried it ..just because I liked your site name. 

Good luck..... hope to see a lot more from you guys on this forum. 

Amazing welcome to the bitcointalk community and upon checking also most of the games I want is in the list which is good at the same time it is new to me having a new tab for the winners because most of the time the gamblers wins history at the very landing page of the game and of course it is a good opportunity at the same time with the new accounts bonuses to gather more players. Also another question base on the verification do the users must need to submit a KYC or just basic information of them?.

@arcanebetcasino, first of all, welcome to Bitcointalk. I hope you'll find this little community worth sticking around for a while. 

Your site looks professional and well-designed, with a wide variety of games. Overall, it looks like you've done a great job with the site that captures most of the relevant information users will want to find, while still managing to look attractive. I like that you have so many games listed to choose from, so it looks like there'll be plenty of things to play at. Introducing cryptocurrencies is a great way to try and attract newer users, though it might be a little more difficult to get them to engage with your casino. There are plenty of longtime casino users who stick with the same site year after year, and there isn't much incentive for them to leave.

Still, I like what I've seen so far, and I think you're definitely on the right track to success. When it comes to building a reputation here, if you act professionally, post comments frequently, and respond to questions in a timely manner, the community will respect you. This will help you leave a positive impact on your potential customers and develop a solid reputation. And, with that in mind, don't forget to be patient: it takes a while to get used to the community here, but once you do, you'll realize that it's fairly friendly.

There are many other casinos in this forum that are also licensed in Curacao but they do not implement mandatory KYC. If they can do it, means that you can do it as well. It is better to have optional KYC where you ask player for specific reasons only such as for huge withdrawal or for accounts with suspicious activity. You ask KYC for withdrawal but you let players (especially crypto players) to deposit without KYC may lead you into a problem. So if you ask KYC for all withdrawal, better to ask it first when players want to make deposit.

Welcome to the forum, it is important for you to start on a good note but you need to improve your quality of you ANN with image and other details, and also try to promote the casino by offering us a good bonus.

Thanks, everyone, for your feedback and advice!

It seems we stumbled upon a nice community here; that's very cool to see.

To make the ANN more presentable, as advised by most of you, we have purchased the copper membership and are working on updating our ANN!

Regarding the two most commonly asked questions:

We do not look at the usage of VPN as a criterion for processing withdrawals. The only context in which it is considered an element is when an account is depositing with a deposit bonus that has revealed connections to other accounts, equally using bonuses on each deposit.

However, our reward program for crypto-players works differently. We reward players for their activity with us and give them a percentage back of their theoretical loss. This we complement by rewards based on the real loss, if those occurred.

We are licensed in Curaçao, which offers you as a player some additional protection over those websites that are not regulated anywhere (though you can also be unlicensed and run a legitimate business, don't get us wrong). Still, the downside is that we are required to verify your identity when requesting a withdrawal by law. The KYC procedure is very light and very fast though. On average, documents are approved within 40 minutes at arcanebet, and all we need is a copy of your identity card and proof of address. We are indeed looking into requesting KYC only after a specific deposit and/or withdrawal threshold has been reached, as @AmoreJaz suggested above. Our legal department is validating this possibility.

As stated in the introduction, we appreciate all the feedback as we believe it is essential to optimize and ensure we provide the best playing experience possible.

Maurits
Team arcanebet

Welcome to the forum first of all.
Your announcement thread can be improved with images and styling. And you can do this by purchasing a copper membership here in the forum.
Coming to the site, you have mentioned that we can play slots with cryptos. So are we only limited to slots ? Can’t we place bets on sports events with cryptos?
Moreover I guess as you are 5 years old, you should have many gamblers playing in the site, it would have been great if you could share us some numbers of how many daily users play on site. This will help us to trust the site more.

So you have closed sports bettings and e-sports bettings, and also you have included crypto as one of the payment options.
Is everything in the ToS and FAQ up to date? meaning it's all been updated after your website focused on casinos only and also after including crypto.

I miss that part, my bad. Thanks for mentioning it.

So no matter how much we want to withdraw, we must verify our account before they continue the process.

Oh, by the way, I tried to register but there is no email confirmation from them. Is there no need to do confirmation through email instead directly verifying our account?

I wonder if people from forbidden countries will not try playing on that casino using a VPN because sometimes, I check a connection through my original IP and see that connection block the access to the site but after I use a premium VPN that has IP from my country, I can access the site. Bit strange, isn't it?

Actually, they are not new in the gambling business.
The OP mentioned, they started as fiat-based gambling site, and later on, added crypto in their payment method.
As you can see, they have license also, hence, the KYC requirement.
You can also check their domain registration here -
https://www.whois.com/whois/arcanebet.com

But it is understandable for most users here who don't prefer to submit KYC.
A lot of reputable casinos here don't require KYC from their users up until now.
So there's no worry if you don't want to play with them as you have other choices also.

This is the details what I actually need, KYC is my first concern when it comes to a new site or supposed new into this platform.
The site looks good and there's no doubt about it, but making this thread very plain is quiet not effective and mostly many wants to see that highlights of this site especially on what they can offer and what are the bonuses and promotions available in this site. It's good to have that reviews right away so we can know if its worth to try or not.