I have to say this is a little cheeky as many people rushed to order from the website (including me) expecting coin numbers will be filled on a first come first served basis starting from the lower and instead they were kept (without mention) for a later Auction. The way I see it is: tell people we got a new coin released. Get people to buy as soon as they launch on the website/group buy orders (because you knew that would happen).
Then when sales slow down get their interest back with 85 low numbered coins.
Not ideal, and in terms of trust toward a company... Not good either.
Sad to see this, feel like I was taken for a ride. And the price of lower numbered coins is higher at 0.65 or 0.71 with FedEx, at least make the starting price the same as the website?
What should we do next time you release a new coin? Hold on until you guys decide to make an auction? Check with fellow collectors which numbers they got ordering from the website and wait accordingly if no low numbers are released?
May attract a few extra sales now but you may have lost the trust of many collectors on here for future releases.
I do like your coins, don't get me wrong, just you guys don't do yourselves any favours by selling this way.
Hope you manage to sell all your coins. I suggest in the future let people know when you release a new coin that lower numbers will be reserved for an auction.
Denarium does that, and many other coin manufacturers do too. First 10 coins are reserved for an auction, everyone knows they'll attract more interest. Just say it.
It's just fair and transparent and people knows beforehand what they are getting.
Thank you for the feedback. You have outlined your point very well, and I understand.
Sorry this didn't work out the way you wanted. There was no intent to mislead anyone on purpose, but you're right that we could have done a better job in transparency. We will work on improving that in the future. (Please remember that on our sales, we didn't promise that early orders will get the lowest serial numbers.)
We will release more coins in the future, and we will have to balance in when we sell and fulfill orders, versus purposely taking inventory out to sell at auction, for collectors to get the coin number they want.
In fact, we see this as a service to this audience, to sell all of the lowest coins in auction.
If you're willing, you can order and pay for the coin number you like.
Alternately, we could have just not auctioned anything, and even kept inventory for ourselves.
Hope you understand that this is a balance, and though doing very well, we are still new to this business.
Thanks for your understanding, and thanks for writing up the good feedback.
thanks,
Bobby