Dear BitSyncom
Still no answer of support ticket #196 and no order number, not confirm payment , not e-mail confirmation from Avalon.
Still no answer of support ticket #450 not confirm payment - order in status="pending" , not e-mail confirmation from Avalon.
Please answer.
Topic: Avalon ASIC Store - BitSyncom - page 2. (Read 14351 times)
BitSyncom,
As long as I want to order some Avalons when batch 2 reopens, I will ask you to confirm following:
1. Will you send us a letter notifications when batch 2 shall reopen?
2. Are we going to be able to trade-in lancelots? The trade-in is not still available on the store
3. Ca we pay as guest using walletbit - transfer BTC from our wallets?
I am waiting for your responses
Thank you
As long as I want to order some Avalons when batch 2 reopens, I will ask you to confirm following:
1. Will you send us a letter notifications when batch 2 shall reopen?
2. Are we going to be able to trade-in lancelots? The trade-in is not still available on the store
3. Ca we pay as guest using walletbit - transfer BTC from our wallets?
I am waiting for your responses
Thank you
1. yes.
2. not yet, but it will be. trade-in has a higher priority than regular batch orders when it comes to shipping, except we are still trying to figure out what is the best way to handle this.
3. yes, this has always been true I think there was some false information spreading around about that.
Bit are you going to resell the Lancelots?
I live in NYC we could work something out.
Still no answer of support ticket #215 and no e-mail confirmation from Avalon.
PuertoPobre. 
It actually means FreePort in English.http://en.wikipedia.org/wiki/List_of_free_ports
It was a name chosen in honor of BitCoin. There are people in the world that don't know what a free port is, why it exists, or what advantages there are in conducting commercial businesses at such ports.
PuertoPobre.
Time for an update BitSyncom?
I ordered 2 avalon in batch 2 when just opened at start of february, I contacted you bytsincom and you replied in ticket we will all receive a confirmation email for our orders ( you confirmed me my tickets my order was sucessfull) however I never got any new email including a batch number for my order or anything letting me know this is really in good way. Any way to receive an email confirmation ?
+1 Same situation here. Please respond Bitsyncom.
I ordered 2 avalon in batch 2 when just opened at start of february, I contacted you bytsincom and you replied in ticket we will all receive a confirmation email for our orders ( you confirmed me my tickets my order was sucessfull) however I never got any new email including a batch number for my order or anything letting me know this is really in good way. Any way to receive an email confirmation ?
i've just sent you a PM BitSyncom after no confirmation email from the feb 3rd batch 2 order and I have an URGENT change to make to my shipping address!!! i've moved overseas to Australia. i've sent several support tickets which had been ignored. Please can you check my order personally and change this address as stated. I'm sending the ticket number for support now too.
For the record, I also got a confirmation, and I deeply regret calling Yifu a scammer. He's not a scammer, I'm just a jerk.
No hard feelings, we are pretty tardy on the situation too, but as indicated in this thread when we finally get around to the TODO of tickets: it is serious business.
To everyone else, feel free to pm me the emails you used to order in batch #2 but yet to get confirmation email.
Yifu i asked you several times confirm Batch 2 orders ( 3 february) in PM
(i wrote with e-mails)
Can you confirm please ?
I can't even log into the new store to check the status of my batch 1 order. Bitsyncom, could you please look at ticket #25 from Jan. 8? I still have no received confirmation that I will actually be shipped batch 1 units, and the last time I was able to log into the store, the status was "canceled".
Bumping this as ticket is still unanswered and it is impossible to check on the status of batch 1 orders. 
For the record, I also got a confirmation, and I deeply regret calling Yifu a scammer. He's not a scammer, I'm just a jerk.
No hard feelings, we are pretty tardy on the situation too, but as indicated in this thread when we finally get around to the TODO of tickets: it is serious business.
To everyone else, feel free to pm me the emails you used to order in batch #2 but yet to get confirmation email.
Hi, Yifu, I register with username 'caoxg' but not email address. And I can't find anywhere to key in an email address.
Now walletbit confirmed my order but in store I found nothing. I pm you yesterday but no reply , just like no reply in support.avalon-asic.com .
I'm so worry because how can you send avalon to my door when you don't have my address?
I key in my address just now in the store. But I don't know how can you know which order belongs to this account and this shipping address.
My ticket no is #71 and #165, both got no reply.
to all: confirm email received.
Another shocking found:
Cannot access store.avalon-asic.com which is the batch #1 store site?
It just redriect to store.avalon-asics.com which is the batch #2 store.
So, where is my batch #1 order ?.....
I can't even check it at all....
Cannot access store.avalon-asic.com which is the batch #1 store site?
It just redriect to store.avalon-asics.com which is the batch #2 store.
So, where is my batch #1 order ?.....
I can't even check it at all....
Avalon does a newsletter (I would suggest you get on it especially being batch #1). Now to answer your question (which was answered in the newsletter), wait, relax, no news is good news and March 5th is the deadline for shipping all of Batch #1 (I'll correct if its the 1st). I am speculating that old store was not cutting it and they have moved over the the new store. You can also open a support ticket with them and ask about your order.
No confirmation, no answer to PM. 
Another shocking found:
Cannot access store.avalon-asic.com which is the batch #1 store site?
It just redriect to store.avalon-asics.com which is the batch #2 store.
So, where is my batch #1 order ?.....
I can't even check it at all....
Cannot access store.avalon-asic.com which is the batch #1 store site?
It just redriect to store.avalon-asics.com which is the batch #2 store.
So, where is my batch #1 order ?.....
I can't even check it at all....
For the record, I also got a confirmation, and I deeply regret calling Yifu a scammer. He's not a scammer, I'm just a jerk.
No hard feelings, we are pretty tardy on the situation too, but as indicated in this thread when we finally get around to the TODO of tickets: it is serious business.
To everyone else, feel free to pm me the emails you used to order in batch #2 but yet to get confirmation email.
Hi, Yifu, I register with username 'caoxg' but not email address. And I can't find anywhere to key in an email address.
Now walletbit confirmed my order but in store I found nothing. I pm you yesterday but no reply , just like no reply in support.avalon-asic.com .
I'm so worry because how can you send avalon to my door when you don't have my address?
I key in my address just now in the store. But I don't know how can you know which order belongs to this account and this shipping address.
My ticket no is #71 and #165, both got no reply.
For the record, I also got a confirmation, and I deeply regret calling Yifu a scammer. He's not a scammer, I'm just a jerk.
No hard feelings, we are pretty tardy on the situation too, but as indicated in this thread when we finally get around to the TODO of tickets: it is serious business.
To everyone else, feel free to pm me the emails you used to order in batch #2 but yet to get confirmation email.
Hi, Yifu, I register with username 'caoxg' but not email address. And I can't find anywhere to key in an email address.
Now walletbit confirmed my order but in store I found nothing. I pm you yesterday but no reply , just like no reply in support.avalon-asic.com .
I do not pay attention to the status of an order and wait?
I got mine as well, thanks Yifu/BitSyncom!
spiccioli
verified the status of the order no 200000846.
No response from support, although there were many complaints.
The last conversation - the question was asked to me, I will wait for the device or your money back, I said that I would wait for the device and since then no response.
Neither support nor online or who really can say nothing.
the last number to contact support - Ticket ID - 291.
Before payment can be asked to pay the November order or not.
Payment has passed and you have confirmed it but do not change the status of the order.
The main question - I'll wait for the device or not?
That's up to you, but like I mentioned, you are the LAST person in batch #1, there's tons of things to do before I get to you.
I got mine as well, thanks Yifu/BitSyncom!
spiccioli
verified the status of the order no 200000846.
No response from support, although there were many complaints.
The last conversation - the question was asked to me, I will wait for the device or your money back, I said that I would wait for the device and since then no response.
Neither support nor online or who really can say nothing.
the last number to contact support - Ticket ID - 291.
Before payment can be asked to pay the November order or not.
Payment has passed and you have confirmed it but do not change the status of the order.
The main question - I'll wait for the device or not?
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