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Topic: AVOID ZIPZAP FOR BITCOINS! THIEVES AND IDIOTS (Read 5146 times)

newbie
Activity: 1
Merit: 0
November 11, 2014, 08:33:15 AM
#27
Hi there, I've been waiting for 30hours to receive £200 of BTC to my wallet 18Lv5ee92gNSMmAaQ1F8ePvWGs5uqzix7C and nothing. In the intervening period I have been able to deposit two other amounts of greater value. Zipzap have not provided a TXID and the support tickets are unresolved.
newbie
Activity: 1
Merit: 0
September 19, 2014, 12:47:07 AM
#26
This may be totally my mistake because I am new to all of this and not sure what I am doing. However, our network was compromised and all our files are encrypted. I followed the directions that stated I needed to first setup a Blockchain wallet. I did that. Then I followed the direction to open an account with zipzap, did a wire transfer request for $500, printed the request, took it to the bank and had them wire the funds according to the directions on the zipzap form. Money is sitting in my zipzap account but I can't figure out how to transfer that to my Blockchain wallet - have called their support desk and each time after waiting on hold for 1 minute 6 seconds I am transferred to a voicemail system on which I have left messages. I have also emailed them 4 times from two different email addresses just in case and I have not had a response. All I am trying to figure out is how do I go about transferring the money from zipzap to my Blockchain wallet. If anyone has any tips on how to get this done, please let me know otherwise yes the "support" zipzap claims to provide is extremely poor to non-existent. Very frustrated with all this.
newbie
Activity: 41
Merit: 0
Zip Zap has finally fulfilled the order.
newbie
Activity: 1
Merit: 0
Chris,

This is Alan Safahi (CEO of ZipZap).  After a quick research, I see that we already sent you Bitcoins on August 15 to this address (1FrdpKgHePTmYBWLDeT4PgtrGtMMtBXBdJ). 

You can see it here:  https://blockchain.info/address/1FrdpKgHePTmYBWLDeT4PgtrGtMMtBXBdJ). 

The likely explanation is that you may have inadverdently clicked on the a link during registration that tells us that you don't have a wallet and we created a wallet for you at Blockchian.info and sent the Bitoins there.  If that is the case, there is a simple solution.  We will email you the login credentials to your Blockchain.info wallet and you can retreive your bitcoins there!

Please let me know ASAP so that we can give you access to your Bitcoins. 

Alan
newbie
Activity: 3
Merit: 0
I apologize for the lack of service and prompt reply.  I am here to help.  Any details would be appreciated.

Alan
newbie
Activity: 3
Merit: 0
They are screwing it up for all of the legitimate companies.  And NY will use
examples like this as a reason to REGULATE.

Please don't jump to conclusions.  We are resolving this customer's issue.

Alan
newbie
Activity: 3
Merit: 0
We send BTCs to the receiver address provided by users unless you choose to create a new wallet on Blockchain.info in which case we will send it to the new wallet address.  Please send me the details as requested and I will personally take care of this

Alan
member
Activity: 80
Merit: 10
Any details?
newbie
Activity: 41
Merit: 0
ould go the way of Mt. GOX.  This is a defining moment for them.
[/quote]
newbie
Activity: 24
Merit: 0

Apparently ZipZAP has a history of this type of activity -  see BBB report F Rating[/size]

http://www.bbb.org/greater-san-francisco/business-reviews/payment-processing-service/cashpaymentcom-in-san-francisco-ca-381361








According to the BBB report the company has not even responded to several complaints made just like they have treated you and the other guy that posted a similar complaint
to the ZipZap Facebook page.

Makes you wonder how many people have been burned by them and said nothing?

They portray themselves as big time but act like a small time enterprise.  If they don't clean up their act they could go the way of Mt. GOX.  This is a defining moment for them.
hero member
Activity: 798
Merit: 500
Time is on our side, yes it is!
Well if their are multiple people having similar problems that is enough reason for me to avoid doing business with ZIPZAP.  Thanks for the warning and try and update this tread with more information on the overall outcome of your lost funds.  Hope this works out in your favor all those that lost money.
newbie
Activity: 41
Merit: 0
[k





newbie
Activity: 41
Merit: 0
bump - zizpzap bitcoin thieves and idiots
newbie
Activity: 41
Merit: 0
Yes they are idiots -

https://www.facebook.com/ZipZapInc

It has happened more than once. see their FB page.

Dear ZipZap, Please remove your head from your rectum. And stop stealing peoples money.

ANSWER YOUR FUCKING SUPPORT TICKETS.




Yep they got him for $500!

I bet there are more people as well. people zipzap burned. i will keep bumping this thread until zipzap does the right thing.

somebody already tweeted it. Smiley

full member
Activity: 235
Merit: 250
Yes they are idiots -

https://www.facebook.com/ZipZapInc

It has happened more than once. see their FB page.

Dear ZipZap, Please remove your head from your rectum. And stop stealing peoples money.

ANSWER YOUR FUCKING SUPPORT TICKETS.

newbie
Activity: 11
Merit: 0
If they had any sense of professionalism, they would just fill the order and sort it out on there time. They may have been
hacked - the out of place email address. But whatever the case, Zip ZAP sounds lame to me.





newbie
Activity: 41
Merit: 0
DO NOT USE ZIPZAP TO PURCHASE BITCOINS.  

The most retards company ever and they stole $202 in bitcoins from me.

ZIZPZAP SUCK MY C***!




Could you atleast provide us with some more information about what happened? ZipZap is known as a great service, so I can't imagine they would steal $200 :S.

The short of it:

1. Took for ever to confirm the CASH deposit I made in their bank - I sent in a copy of the receipt 3 separate times.
2. Once confirmed, they attempted to send my BTC to the WRONG address which I stopped. I have no idea where this address came from they wanted to send to.
3. I provided a viable address per their instructions. They confirmed. THEY STILL SENT BY BTC TO WRONG ADDRESS ANYWAY!
4. Did not respond to my support ticket for 2 more  days.
5. Finally said they would send btc "tomorrow morning", "having system difficulties".
6. Tomorrow morning came and passed. NO BTC ,NO RESPONSE TO SUPPORT TICKET, NO EXPLANATION.

This is the 5th day and about 15 emails sent to support. STILL NO BTC.

They are fuck-ups! And I am still out of $200.








legendary
Activity: 2198
Merit: 1989
฿uy ฿itcoin
DO NOT USE ZIPZAP TO PURCHASE BITCOINS. 

The most retards company ever and they stole $202 in bitcoins from me.

ZIZPZAP SUCK MY C***!




Could you atleast provide us with some more information about what happened? ZipZap is known as a great service, so I can't imagine they would steal $200 :S.
newbie
Activity: 41
Merit: 0
9 posts, this one being retarded as fuck.

I think you're just an idiot. I've used zipzap many times... And have zero complaints.

well congratulations.

And Im still out of $200.
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