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Topic: bitinstant / zipzap wont sent my bitcoin (Read 3374 times)

newbie
Activity: 3
Merit: 0
March 21, 2013, 11:09:53 AM
#23
Hey,

Please send me an email and I will take care of this!

Charlie


I sent you a message to your inbox.. Please contact me as soon as possible..
legendary
Activity: 1078
Merit: 1000
Charlie 'Van Bitcoin' Shrem
Hey,

Please send me an email and I will take care of this!

Charlie
newbie
Activity: 3
Merit: 0
Why are they still in business if all they are doing is lieing and stealing people's money! Why would zipzap be a business partner with a company that does that? Are all companies like this a scam or what?
hero member
Activity: 742
Merit: 500
Help me.. It's been 24hrs and still haven't received my bitcoins from bitinstant.. Even tho I got payment conformation from zipzap yesterday around noon! This is my first experience buying bit coins and I'm a lil scared I jus pissed away 500 dollars. Does bitinstant ever take this long?
I've been waiting since jan and feb for 2 of my transfers. good luck, bitinstant support is non-existent, and when they reply, it's always a lie.
newbie
Activity: 3
Merit: 0
Help me.. It's been 24hrs and still haven't received my bitcoins from bitinstant.. Even tho I got payment conformation from zipzap yesterday around noon! This is my first experience buying bit coins and I'm a lil scared I jus pissed away 500 dollars. Does bitinstant ever take this long?
newbie
Activity: 46
Merit: 0
February 22, 2013, 02:13:59 AM
#18
Sorry to hear about your bitinstant problems. From what i've heard the support is really good. I've also heard they track double payments by phone #, so to get around the $500 max you can use diff phone numbers. Cannot confirm this.
Coinbase was my first site.  I had to literally give them my bank account login/password though they say its temporary, it was a startling way to verify bank. So its not really anonymous and its a max of 10 BTC a day and the electronic bank transfer takes ~4 days.
I can recommend both Bitme and Bitfloor. Neither required ID, or any verification, and both accounts were funded quite fast.

BitMe takes a Chase deposit ($500 max every 7 days)
I got charged 0.1% fee on the $500 deposit with a .75% Fee on trades. (.85% to get bitcoins out of USD, WHICH IS AMAZING)
Funds available within 4 hours (required picture of the receipt from the deposit  to be sent to them)

BitFloor takes a Bank of America deposit. (seems to be no max)
When you go in, ask the teller for an "Out of State" deposit slip (its for NY) and fill out as much as you can including "localtill", the amount, the account number, then hand it back to her so she can fill in THEIR address (do not just use a regular deposit slip and put your own name/address. This was unclear to me, at first.
Funds available within 2 hours.
There was a "LocalTill Fee" of ~$3 on $300 but only $6 on $1500. This is anywhere from .4% to 1% fee on deposits, with a 0.4% fee on trades. (as someone mentioned, they actually pay YOU .1% to execute a limit order (so that the order books look more full - checked my account to confirm this ,was surprised)
.8 to 1.4% Fee is still pretty amazing, when you consider zipzap charges 3.99%? I now much prefer Bitfloor.

Note that the supply/market cap of these sites is quite low and BTC->USD prices may not be in line with mtgox. But I managed to get what was available at a reasonable buy price.
sr. member
Activity: 560
Merit: 260
February 21, 2013, 11:38:16 PM
#17
Sounds pretty good... except for that part of Bitfloor history where they put everyone's funds on HOLD/FROZEN for months.   If they were a bank they would have been sued into insolvency.
And Mt.Gox was hacked, and Coinbase was sending out transactions using unconfirmed inputs and messing up users balances, and BitInstant has issues with frequent complaints about delays in processing.

There aren't many perfect options.  At this point we just do what we can.

True.  And hope for better options. 

Smiley
newbie
Activity: 14
Merit: 0
February 21, 2013, 04:09:59 PM
#16
The issue seems to be with Bitinstant, not Zipzap.   Zip Zap will typically show the funds as processed, and then a hour or two... and sometimes SEVERAL days later Seth, Rachel, Charlie, etc. will push the payment through.   Seems like it should be more efficient.... hopefully they will tighten up their ship and get it together eventually.   

The musical chairs thing they do with disappearing countries and payment avenues (Bitcoin address today, not tomorrow... BTC-E disappearing... ) doesn't really inspire confidence either. 

That said, they haven't lost any of my funds yet.    (props please if they use this as their new slogan)

Smiley

Better late than never, as they say. *shrug*
legendary
Activity: 3514
Merit: 4895
February 21, 2013, 03:16:35 PM
#15
Sounds pretty good... except for that part of Bitfloor history where they put everyone's funds on HOLD/FROZEN for months.   If they were a bank they would have been sued into insolvency.
And Mt.Gox was hacked, and Coinbase was sending out transactions using unconfirmed inputs and messing up users balances, and BitInstant has issues with frequent complaints about delays in processing.

There aren't many perfect options.  At this point we just do what we can.

EDIT: As of 2013-04-17 BitFloor has ceased all operations.
member
Activity: 87
Merit: 10
February 21, 2013, 12:27:56 PM
#14
Are there any other alternatives for Moneygram or cash type transfers to Bitcoin addresses?

ZIGGAP, but you are asked for name, phone number and date of birth.  Moneygram or Western Union transactions don't necessarily require identity verification when the cash payment occurs (it may vary based on agent location) so I'm curious why ZIGGAP makes that a requirement.  Either way, here's the URL:
 - https://ziggap.com

BitMe allows cash deposit at Chase bank to be credited to your BitMe exchange account:
 - http://www.BitMe.com


Hi Stephen,

The Birthdate field is used to check our orders against terrorist watch lists. Basically if your name and birthday are the same as  Bin Laden's or al-Zahrawi's we can't do business with you.
sr. member
Activity: 560
Merit: 260
February 21, 2013, 07:36:17 AM
#13
Sounds pretty good... except for that part of Bitfloor history where they put everyone's funds on HOLD/FROZEN for months.   If they were a bank they would have been sued into insolvency.
legendary
Activity: 3514
Merit: 4895
February 21, 2013, 06:55:16 AM
#12
Are there any other alternatives for Moneygram or cash type transfers to Bitcoin addresses?
ZIGGAP, but you are asked for name, phone number and date of birth.  Moneygram or Western Union transactions don't necessarily require identity verification when the cash payment occurs (it may vary based on agent location) so I'm curious why ZIGGAP makes that a requirement.  Either way, here's the URL:
 - https://ziggap.com

BitMe allows cash deposit at Chase bank to be credited to your BitMe exchange account:
 - http://www.BitMe.com

https://bitfloor.com/ accepts cash deposits at any Bank of America branch. Their payment processor, LocalTill, takes a 1.0% fee.

Placing a market order on BitFloor will cost an additional 0.4% fee.
Placing a limit order on BitFloor will pay you a 0.1% bonus.
sr. member
Activity: 560
Merit: 260
February 21, 2013, 06:05:30 AM
#11
thanks Stephen.   Hoping Bitinstant will get their cash flow together but might try those guys out.

legendary
Activity: 2506
Merit: 1010
February 21, 2013, 02:59:00 AM
#10
Are there any other alternatives for Moneygram or cash type transfers to Bitcoin addresses?

ZIGGAP, but you are asked for name, phone number and date of birth.  Moneygram or Western Union transactions don't necessarily require identity verification when the cash payment occurs (it may vary based on agent location) so I'm curious why ZIGGAP makes that a requirement.  Either way, here's the URL:
 - https://ziggap.com

BitMe allows cash deposit at Chase bank to be credited to your BitMe exchange account:
 - http://www.BitMe.com
sr. member
Activity: 560
Merit: 260
February 21, 2013, 02:40:36 AM
#9
Are there any other alternatives for Moneygram or cash type transfers to Bitcoin addresses?
newbie
Activity: 3
Merit: 0
February 21, 2013, 01:54:56 AM
#8
To avoid this whenever I try to send multiple payments of $500 using bitinstant, I do one for 500.00 and another one for 499.00.

Solves any issues I've had.
sr. member
Activity: 560
Merit: 260
February 21, 2013, 12:29:12 AM
#7
The issue seems to be with Bitinstant, not Zipzap.   Zip Zap will typically show the funds as processed, and then a hour or two... and sometimes SEVERAL days later Seth, Rachel, Charlie, etc. will push the payment through.   Seems like it should be more efficient.... hopefully they will tighten up their ship and get it together eventually.   

The musical chairs thing they do with disappearing countries and payment avenues (Bitcoin address today, not tomorrow... BTC-E disappearing... ) doesn't really inspire confidence either. 

That said, they haven't lost any of my funds yet.    (props please if they use this as their new slogan)

Smiley
legendary
Activity: 3514
Merit: 4895
February 12, 2013, 08:23:33 AM
#6
i made a 200$ money order from walmart 5 days ago though bitinstant and zip zap and i never recieved an email for confirmation. ive dont this plenty of times threw bitinstant and its walways worked...not to mention i emailed zip zap and told them i have all the proof i need of my payment and they havent gotten back to me. someone please help me out Huh Huh Huh Sad Sad Sad

Try explaining your problem in the Official Newbie BitInstant Support Thread:
https://bitcointalksearch.org/topic/official-newbie-bitinstant-support-thread-active-customer-support-128314
newbie
Activity: 3
Merit: 0
February 12, 2013, 03:14:48 AM
#5
i made a 200$ money order from walmart 5 days ago though bitinstant and zip zap and i never recieved an email for confirmation. ive dont this plenty of times threw bitinstant and its walways worked...not to mention i emailed zip zap and told them i have all the proof i need of my payment and they havent gotten back to me. someone please help me out Huh Huh Huh Sad Sad Sad
newbie
Activity: 6
Merit: 0
January 02, 2013, 03:09:18 PM
#4
what if you only had one payment going out and still havent received your BTC from bitinstant et al...?

what if it was sent to another address? could it still be "tumbling"? I also never received an email from bitinstant stating the transaction. any ideas?
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