Yeah, I wasn't planning on ordering right now. Their pricing is way to high at the moment. These would probably sell like hot cakes if they were priced at <$150 or so.
They've painted themselves into a corner with the pricing, because they started with a 40% discount and gradually decreased that discount as time went on. They said if the price ever dropped lower than what you paid before your order shipped, they would give you additional hardware equivalent to the price reduction. So they can't reduce prices again - especially not to $150 or so - before they clear out their shipping backlog.
have had a ticket running since the 23rd, they are slow to respond at best and obviously have no clue what they are doing as all they seem to think will solve the issue is pointing me to this thread. *facepalm*
They've as much as admitted that they aren't processing any trouble tickets right now, due to the huge amount of traffic (more than 300 tickets per day). That really sucks for the RMA cases. If one of the forum mods at ecointalk pointed you here, maybe they misunderstood your problem.