Ok I know I've beaten this into the ground, but I need to post this because I just need to vent, and seriously posting about this stuff here on bitcointalk really seriously helps.
So I submitted a TON of evidence including transaction IDs, and the entire chain of emails to PayPal. They responded with this.
And it gets better. I went to close my account and they won't let me close the account because there is one gift certificate that was given to someone years ago that they never redeemed. I'm totally screwed.
DO. NOT. USE. PAYPAL!!!!!! E.V.E.R!!!!!!!
And I really hope that Coinbase is never purchased by PayPal because I will walk away from Coinbase as well if there's a merge.
Dear XXXXXXXXXXXXX,
PayPal Seller Protection covers you in the event of claims, chargebacks, or reversals that are a result of unauthorized purchases or items your buyer didn’t receive. With PayPal Seller Protection, you are covered for the full amount of all eligible transactions.
If a transaction is eligible for Seller Protection, it will be marked as eligible or partially eligible on the Transaction Details page. If it is marked as partially eligible, you are only protected for items a buyer didn’t receive.
Here are some additional requirements you need to meet for Seller Protection:
You must ship the item to the address on the Transaction Details page.
Even if the buyer sends you a request via email or an eBay message requesting shipment to an alternate address, only ship the item to the address provided in the Transaction Details.
The item must be a physical, tangible item that can be shipped.
Physical items do not include digital goods (such as bitcoins, online gaming, or MP3s) or any services provided online or in person.
Provide proof of delivery. For transactions of $750.00 or more, you need to provide signed delivery confirmation.
We require online tracking to confirm delivery.
Respond to our requests for documentation and other information in a timely manner.
These requests will be sent to the primary email address on your PayPal account.
To learn more about PayPal’s Seller Protection Policy, click Legal Agreements at the bottom of any PayPal page, and then click PayPal User Agreement.
Sincerely,
Yogeswari
PayPal, an eBay Company
k, I feel better now.