that's how banks work to get money,
provide services for a fee.
but I understand what he's doing, and I'm going to be neutral on this.
if the bank does not charge such fees, how does the bank pay its employees, how does the bank replace funds whenever there is a loss (such as a borrower running away and not paying), and that all must be taken into account.
Service fee is probably the least source of income for all banks so they have enough to cover salaries and wages. It's not easy to get a loan you know. Banks usually ask for a collateral from large borrowers do they not? That means they are really not at a loss when a loan is defaulted. They also have a lot of ways to collect even if it's non-collateral like utilizing collection companies.
indeed, if you want to borrow money from the bank, you are always asked for a guarantee commensurate with the loan, and it is mandatory to do so.
here I will tell you a little about people around me who have borrowed money from banks.
my neighbor borrowed money from the bank, with a guarantee of motorbike ownership certificates. If the motorcycle is sold, the price ranges from 3,000,000 Rupiah, if in dollars it is around $ 200.48. and all went well, the borrower also got the loan of 3,000,000, with an interest of 15%, and with installments of three years.
after three years the borrower finally paid off the debt. and didn't wait for a while, the bank immediately offered a second loan to this customer/borrower, and this time the bank offered a direct loan of 15,000,000 if you put it in dollars around $1,000.39. With the same interest, three year installments, the same collateral i.e. the motor vehicle ownership certificate, and the motorbike if sold is around 3,000,000 ($200.48). why is the customer being offered a direct offer with a larger loan? because the customer is smooth in paying monthly installments.
but what happened when this second loan was that the borrower was not smooth in paying, he was in arrears for almost five months without paying, even though the installments had only been running for seven months. and the bank was forced to confiscate the collateral for the motor vehicle ownership certificate along with the motorbike, and the borrower with that has nothing to do with the bank, the point is paid off with the guarantee.
the question is whether the bank did not lose, lent 15,000,000 ($1002.39) and the borrower was not smooth in its payments, and only got a motorbike that cost 3,000,000 ($200.48) with an additional two months installment. Obviously it is a loss on the part of the bank.
that's one customer, imagine if 100 to 1000 customers, that's quite a loss for the bank.